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Manager Customer

Location:
Kitchener, ON, Canada
Salary:
$20 / hour
Posted:
June 09, 2020

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Resume:

Bhupinder Singh

***, *** ******* ****

Kitchener, Ontario

N2M 5G4

Cell: 226-***-****

E-mail: addpq7@r.postjobfree.com

OBJECTIVE

To find a job where I can use my skills and experience to contribute in your organization

PROFILE

Hardworking, flexible, reliable and friendly

Able to multi task and prioritize workload

Quick learner with a positive attitude and outstanding work ethics

Excellent communication and customer service skills

Able to work individually or with small or large teams as a team player

Assisted under Charted Accountant around 3 months

Able to take directions and perform accordingly & quickly when learning new task

Proficient in using Microsoft Office programs such as Word, Outlook, and Excel MS PowerPoint, ERP9.0 and other software’s related to business work

Possess to understanding of various tax brackets according to various laws

Able to work in shifts, attention to detail and open to new challenges

Willingness to learn, accept feedback and contribute ideas

Fluent in English, Hindi, Punjabi

WORK EXPERIENCE

Bank Cashier Jan 2013- Jun 2013

• Experience over 6 months.

• Chased cheques, checked statements and proceed payments.

• Handled all cash transactions and checked daily cash accounts.

• Guided and solved queries of customer.

• Maintained cash book and other accounts.

• Trained around 6 months as Customer Accounts in various fields.

• Handled and resolved customer complaints.

• Performed customer verifications and set up new customer accounts.

• Maintained customer records by updating account information.

• Proceeded cheque, cash and direct debit and dealing with enquiries.

Furniture Company Warehouse Supervisor Aug 2014- Nov 2015

Experience over 1 year.

Supervise and assist employees in their daily work at warehouse.

Assign duties to workers and prepare work schedules.

Maintains Inventory by conducting monthly physical counts for the purpose to cure the deficiencies.

Arrange deliveries between co-workers according to time.

Securing warehouse from various miss-happenings by conducting regular check.

Meets warehouse financial standards by providing annual budget information and monitoring expenditures.

Moves Inventory by scheduling materials to be moved to and from warehouse.

Maintains storage areas by organizing the products according to their exact location.

Resolve disputes between co-workers and take the necessary actions for the betterment of employees.

Prepare reports regarding sales volume, merchandising and personnel matters.

Train or arrange for the training of new workers.

Perform other related duties as per required by the management.

Report all matters to the manager.

Pizza Store Pizza Maker Nov 2015 – Sep-2016

Prepare various food items for cooking in variety of kitchen equipments.

Handle, store and stock all products properly.

Maintain a clean and sanitary work and service area.

Take orders from customers and dealing with payments (cash or card payments).

Ensure pleasurable dining experience for customers.

Comply and work according to company’s policies & procedures.

Complete opening and closing checklists.

Report to manager/ supervisor for any issues or customer concerns.

Trucking Company Long Haul Dispatch Mar 2017 – Aug 2018.

• Comprehend work orders by ensuring that workload is studied properly.

• Determine most efficient ways of routing and transportation for the delivery or pick up of goods.

• Direct scheduling of deliveries by engaging truck drivers in conversation to provide them with information on route and delivery times.

• Communicate with customers regarding delivery schedules and ensure that any necessary heads up is given to them.

• Provide drivers with written instruction on where to deliver goods and instruct them about best possible routes.

• Coordinate good dispatch and delivery activities between drivers and customers.

• Ascertain that the right items are loaded onto delivery trucks and that they are stacked properly and safely inside.

• Keep in constant contact with drivers to determine their locations and provide alternative locations in cases of rush hours or traffic blocks

• Ensure that delivery trucks are kept cleaned and maintained constantly

• Create and maintain effective professional relationships with vendors and indulge in negotiating activities

• Send back up trucks to breakdown locations in case there is a problem with the original delivery truck while on route

• Trained for working on ACE and ACI for cross border operation.

Circle K Cashier Nov 2018 – December 2019

Maintain cash on the till.

Managing prices and labeling on the products.

Keep track on the expired products.

Control inventory and order products over the period of time.

Create safe and clean environment for the customers.

Maintain temperature for the products according to their attributes.

Report all the complaints to the manager from the customer.

EDUCATION

IBM Mohawk College, Hamilton, ON 2014

M.Com Mata Gujri College, Punjab, India 2013

B.Com Mata Gujri College,Punjab, India 2011

(Affiliated Punjabi University Patiala Punjab India)

REFERENCES AVAILABLE UPON REQUEST



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