Receptionist/Front desk/ Sales
Resume:
Yaongamla Shatsang
Receptionist/Sales Associate
Seeking for the position that utilizes high degree of enthusiasm and strong dedication to the total development of work force. And to pursue career with a challenging and rewarding position in a growth oriented company that offers diverse job opportunities for more growth and development. addplf@r.postjobfree.com
Abu Dhabi, United Arab Emirates
SKILLS
Ms Office, Multi-line phone
system
Fluent in spoken and
written English
Team Player, Multi tasking
and quick learner
Professional and Excellent
in Computer Programs
Organize and very Rational
PERSONAL
INFORMATION
Birth Date: 28 March 1986
Nationality: Indian
Civil Satus: Single
Visa Status: Visit Visa
College Graduate: 2004-
2008 (Bachelor of Arts)
Interests: Listening to
Music, Travelling, Cooking
WORK EXPERIENCE
04/2015 – 04/2019
Senior Sales Executive Cum Cashier
Marina Home Interiors (Marina Gulf Trading Co LLC) Dubai, UAE
Greet and assist Customers with patience and enthusiasm applying the overall products and service knowledge.
Responsible for selling home furniture products by establishing contact and developing relationships to prospect and repeat customers.
Efficiently resolve customer's issues and concerns, escalate to the appropriate department if required. Maintain quality service by establishing and enforcing organization standards. Process sales invoices, credit note, return, refund and delivery note and makes sales report. Ensure that delivery invoices are updated in the delivery planner, check delivery tracker and follow-ups. Communicate effectively and professionally with customers by greeting, answering questions, providing information, assisting in transactions and resolving complaints according to standard policies. Make daily cash report, cash handover and other tasks related to cashiering. 05/2014 – 04/2015
Receptionist/ Office coordinator
Aura Wellness & Healing Services Pvt.Ltd.
Noida, India
Greet customers and handle all calls and queries regarding spa services. Arrange internal meetings and schedule appointments of clients. Assisted visitors, directing them to appropriate personnel and answered an average of 50 calls and emails daily.
Coordinate with Spa Managers regarding offers and deals, and responsible for Spa visit and inspection. 04/2013 – 04/2014
Spa In-Charge
Bodhi Thai Spa
Mumbai, India
Bodhi Hospitality & Spa Pvt.Ltd
Manage the front desk, staffs and over-all cleanliness and orderliness of the Spa. Communicate effectively and professionally with customers by providing information and assisting the right services according to their health demands.
Handle customer queries and complaints in a professional manner; sell products, services and memberships
Check Spa equipment to ensure proper functioning.
Supervise and inform staffs of job responsibilities, performance expectations, client service standards. Inventory products, replenish stocks and order new products when necessary. Perform accounting duties, such as daily cash sale and cash flow. Make daily sales report, Spa and staff performances and report directly to the owner. 08/2010 – 11/2012
Receptionist Front Desk
Hospitality Service Sector
New Delhi India
Ozone Spa Pvt.ltd,
Handled reception area including greeting visitors, members and responding incoming calls and providing information.
Managed to sell the highest membership scheme and recovered undue payments from existing members. Maintain all the files and efficiently making all the daily reports.
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