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RAJAN JHA

Mobile: +91-995*******, Email : addpii@r.postjobfree.com Result Oriented Senior IT Professional (CIO/IT Director) with 17+ years of Quality Experience Well qualified, experienced & senior Technology/Business Transformation Leader, having in-depth understanding of both business & Technology with verifiable track record of building, leading & improving Organisational Technology Landscape for improved, optimised & controlled business process with real time visibility of business health & analytics to have the competitive advantage. Always eager to exploit existing technology to it’s maximum extent and challenge status-quo for better, optimised, productive, fool-proof & efficient business process. Well updated with existing and upcoming technology for optimised technology lifecycle management in most cost effective & efficient way. Expertise

• ERP Implementation

• IOT & BOT Implementation

• Sales Force Automation

• Supply Chain Management

• Human Resource Management

• Retail Operation Management

• Pharma Management System

• Banking & Insurance Solution

• Data Warehousing & Mining

• Continuity Management

• IT Policy Management

• Datacenter & DR Management

• Innovation Management

• Large scale Technology Transformation

• Big Data Management & Data Science

• Customer Relationship Management

• Warehouse Management System

• Dairy & Farm Management System

• POS Solution

• Web Application Development

• GPS solution Implementation

• Predictive & Prescriptive Analysis

• Business Process Re-engineering

• Information Security Management

• Cloud Implementation

• IT Strategy Planning & Management

• Technology Lifecycle Management

• Mobile App Development

• Distributor Management System

• Transport Management System

• Farmer Management System

• Bid Management System

• E-commerce Solution

• Training Management System

• Business & Exception Analysis

• Change & Training Management

• IT Governance & Compliance

• System Integration

• IT Budget planning & adherence

Industry Exposure

• Retail (Online, Offline) • Hospitality • FMCG • eCommerce

• Manufacturing • Distribution • Supply Chain • Trading

• Dairy • Agriculture • Pharma Manufacturing • Pharma Distribution

• Real Estate • Construction • Food Processing • Telecom

• Education • Banking • Fintech • Insurance

• Automobile • Business & IT Consulting • Investment Management • Contract Farming Educational & Professional Qualification

1. Bachelor of Science from MD University – 1999

2. Master of Information Technology from MAHE-2004 3. Master of Computer Application from SMU - 2006

4. Master of Business Administration from SMU – 2008 5. MIETE from The Institution of Electronics and Telecommunication Engineers - 2008 6. Post Graduate Diploma in Information Technology from MAHE - 2001 7. Post Graduate Diploma in Telecom Technology from MAHE - 2002 8. Post Graduate Diploma in Retail Operations Management from SMU- 2009 9. Post Graduate Diploma in Operation Management from SMU - 2010 10. Post Graduate Diploma in Total Quality Management from SMU -2013 11. Post Graduate Diploma in Supply Chain Management from Symbiosis- 2014 12. Post Graduate Certificate in Data Science from IIT Guwahati (Pursuing) 13. Diploma in Information Technology from MAHE - 2001 14. Certificate course in Dairy Technology from AAU - 2008 15. Certificate course in Architecting on AWS - 2019 16. Certificate course in AWS Technical Essentials AWS - 2019 17. Professional Certificate in Strategy Management from IIM Kozhikode -2019 18. Certificate in Data Science from Harvard University -2019 Project Experience at a Glance

sitaramsitaramsitaramsitaramsitaram

Professional Experience Summary

1. Jaina India Pvt Ltd (Working as General Manager -IT ), India (Nov’18 to ……) 2. Achievers Infotech Solutions (Worked as Director- Project Management & Consulting), India. (Jan’18 to Oct’18) 3. Capital Diamond Star Group Ltd (Worked as Group CIO),Myanmar. (Aug’14 – Dec’17) 4. TH Group (worked as Group CIO at the designation of IT Director), Vietnam. (Nov’10 to Jul’14) 5. Sidwal Refrigeration Ind Ltd (worked as Group CIO at the designation of GM- Systems), India. (Apr’08 – Oct’10) 6. GCMMF Ltd largely known as AMUL (worked as OSD- Systems), India. (Sept’06 – Mar’08) 7. OK Play India Ltd (worked as Group IT Head), India. (Nov’05 to Aug’06) 8. Neolite Industries Pvt Ltd (worked as Head – IT), India. (Nov’03 to Oct’05) 9. Imperial Auto Industries Ltd (worked as Software Engineer ), India. (Jan’02 to Oct’03) Profile at a Glance

Passionate, dynamic, visionary, strategic planner, innovative, result oriented and a senior digital & business transformation leader with a penchant for developing, inspiring and motivating team to achieve uncommon results. Having 17+ years of experience of leading biggest technology transformation project with multi-country & multi- industry exposure. Brief of my experience is mentioned as below.

• 50+ End to End ERP Implementation from the scratch & it’s Optimization.

• 800+ Retail Store (Convenience Store, Super Market, Hyper Market) Solution Implementation.

• 2100+ Service Center (walk-in & on-site) Solution Implementation.

• 1000+ Service Engineer App Implementation.

• 15 F&B (Fine dining, QSR, Takeaway) Store Solution Implementation.

• 5 Pharma Store Solution Implementation.

• 3 eCommerce Solution Implementation.

• 5 DMS (Distributor Management System) Implementation for 5000+ distributors

• 5 SFA (Sales Force Automation) Implementation for 2000+ sales force.

• 1 Mobile Money/ Wallet Solution Implementation.

• Multiple BI & Analytics Solution Implementation.

• Multiple enterprise application (web & mobile based application) development to automate business process for improved productivity.

• Kiosk Banking Solution Implementation.

• ATM solution implementation.

• E-Banking solution implementation.

• Experience of having multiple & complex integration between different enterprise solution & program.

• Multiple IOT solution implementation for Retail, Manufacturing & FMCG Industry.

• Worked with & having hands on experience of all major Global ERP.

• Exposure of 25 + types of ERP & Retail Solution (SAP ECC 6.0, SAP Hana, SAP B1, Oracle E-Business Suite, Microsoft Dynamics AX, Navision, AX- Retail, LS Retail, MS CRM, Acumatica, BaaN, eManage, ESS-ebizframe, EIAS, HCL POS, Touch Point, e-route, Zed-sales, Zed Service, DMS_Pro, Afifarm, One1 ERP, XERP, XRetail, Mastech)

• Having implementation experience of multiple HRIS, CRM, SCM, DMS, SFA & eProcurement Solution.

• Having domain knowledge & experience of Manufacturing (Process & Discrete), FMCG, Retail (online/offline), Hospitality, Trading, Distribution, Supply Chain, Automobile, Food Processing, Banking, e-Money, e-Commerce, Insurance, Pharma, Dairy, Real Estate, Construction, Agriculture & Telecom.

• Multiple DC (Data Center) & DR (Disaster Recovery) solution implementation.

• High Availability & Redundant IT Infrastructure & Connectivity Solution Implementation

• Application virtualization & BYOD (Bring Your Own Device) infrastructure implementation.

• Have successfully managed the Technology/IT budget of USD 20 million per annum.

• Led IT Team of 150+ members.

• Having Extensive Experience of BPR (Business Process Re-engineering), Technology Identification & Selection, Change Management, Training Management, Knowledge Management, continuity management, Risk Identification & Mitigation for smooth & successful implementation of Digital/Technology Transformation Project

• Extensive Experience of Technology Life Cycle Management in consideration with existing, new & upcoming technology together with business requirement & expectation

• Having extensive experience of cloud strategy formulation, implementation & optimization.

• Having extensive knowledge & experience of IT Strategy (Long Term, Short Term, Quick Fix) planning and execution.

• Having extensive experience of IT budget planning, implementation & adherence.

• Having extensive experience of information security planning & execution.

• Having extensive experience of IT policy compliance and governance. sitaramsitaramsitaramsitaramsitaram

Major ERP Implementation Project Summary

S/No

ERP Package Name

No of

Implementation Implementation Partner Name

Implementation Site

1 eManage 4 Paradigm Solution Ltd Imperial Auto Industries Ltd 2 Baan 1 Polaris Software Lab Ltd Raja Mechanical Pvt. Ltd 3 Integral 3 Infogen Neolite Industries Ltd

4 ECIS 1 IKEA Neolite Industries Ltd

5 eNccompass 2 Godrej Infotech Ltd OK Play India Ltd 6 eNccompass 4 Godrej Infotech Ltd Sidwal Refrigeration Ind Ltd. 7 HCL -POS 275 HCL Amul Parlor at Ahmedabad

8 ESS-ebizframe 1 ESS Amul Dairy, Anand

9 abc eProcurement Solution 1 Abc Procure GCMMF Ltd (Amul) 10 Oracle Apps 1 TCS Mother Dairy- Gandhi Nagar

11 EIAS 1 Amul Team GCMMF LTD (Amul)

12 SAP ECC 6.0 5 CSC TH Group

13 LS Retail 250 Godrej Infotech Ltd TH Group

14 Navision 1 Godrej Infotech Ltd TH Group

15 Zed Sales 1 Zed Axis Pvt Ltd TH Group

16 Acumatica DMS 1 DMS_Pro TH Group

17 eRoute 1 DMS_Pro TH Group

18 DMS_Pro SFA 1 DMS_Pro TH Group

19 DSD 20 In-house Development TH Group

20 Home Delivery Software 1 In-house Development TH Group 21 Afifarm ERP 12 Afikim TH Group

22 Afifarm net 1 Afikim TH Group

23 One1 ERP 8 One1 TH Group

24 CMS 1 In-House Development TH Group

25 Success Factor 1 NTT Data TH Group

26 HR360 - HRIS 1 MIT CDSG Group

27 MS Dynamics AX 2012 R3 5 GISPTL CDSG Group

28 MS – AX Retail 350 CDSG IT CDSG Group – Retail Cluster 29 MS – AX Retail + X Retail 15 CDSG IT CDSG Group – F&B Division 30 MS AX Retail 7 CDSG IT Wellington Pharmacy

31 MS AX 2012 R3 5 CDSG IT JDS, STKN, GLI & Lluvia Ltd 32 Mobile Wallat 1 MPSS/Estel MCB Bank

33 e-Services 1 MPSS MCB Bank

34 Retail Store Portal 1 CDSG IT GNG Ltd

35 SFA Sales 1 Spoor Lluvia Ltd - FMCG

36 Van Sales Solution 1 CDSG IT Lluvia Ltd

37 Consignment Management

solution in AX

1 CDSG IT Caital Retail Ltd

38 Zed Service 1 Zed Axis Jaina India Pvt Ltd

39 Zed Service 1 Zed Axis Gionee India

40 Zed Sales 1 Zed Axis Jaina India Pvt Ltd

41 Zed Service 1 Zed Axis Gionee India Ltd

42 MS CRM 1 PWC Jaina India Pvt Ltd

43 MS AX 1 PWC Jaina India Pvt Ltd

44 SAP B1 1 JIPL IT Team Gionee India

45 SAP Hana 1 VSUN Mobile Pvt Ltd

46 MS Power BI 1 JIPL Team Jaina India Pvt Ltd

Professional Experience Detail

Current Status:

Currently working as General Manager – IT at Jaina Group (From Nov’18 ) sitaramsitaramsitaramsitaramsitaram

Company Profile:

JIPL (Jaina India Pvt Ltd) is a reputed manufacturing & distribution house with interests in telecom and consumer durables. Headquartered in Delhi, the company has represented, with distinction, prominent brands such as Nokia, Samsung, Siemens, Panasonic and Philips (LCD devices), HTC & Motorola as regional or national distribution partners. They are also manufacturer of feature phone, smart phone & tablet for many OEM brand, including their own Karbonn brand. They are having exclusive right to represent Gionee, Sansui, Nakamichi in Indian & International market.

Key Responsibility & Achievement : Here I am heading and responsible for IT & ERP department of whole Jaina Group.

• IT Strategy Alignment, together with formulation & Implementation of IT Roadmap

• Restructuring of IT Organization Structure for better user support in more efficient & economical way.

• Formulation of JD, KPI, Skill Matrix, Succession Planning & Training Plan for each of the IT Position.

• IT Budget formulation, execution & adherence.

• Microsoft Dynamics AX ERP upgradation, optimization & new functionality implementation.

• MS CRM upgradation, optimization & new functionality Implementation for 700 Karbonn Service Centers.

• Zed Service CRM upgradation optimization & implementation for 800 Gionee Service Centers.

• Inhouse CRM Development & Implementation for 600 Sansui Service Centers.

• POS solution implementation for 800+ exclusive Karbonn & Gionee retail stores.

• Zed - Sales DMS implementation for 1500 Distributors.

• SAP B1 maintenance for Gionee India.

• SAP Hana implementation for VSUN Mobile.

• Reduced IT expenditure by 60%.

• HRIS Implementation for all Group Companies.

• Data warehouse, BI and Management Dashboard Implementation.

• VAS (Value Added Services) Application Implementation, Maintenance & Troubleshooting.

• Cloud Strategy Formulation & Implementation.

• IT Policy & Procedure formulation & implementation for all Group Companies.

• Development and Implementation of Group Intranet & Training Management Solution.

• Seamless integration between all enterprise application for un-interrupted & accurate data flow between all internal & external Application.

• Mobile App development for smart watch, health band, customer & service engineer application.

• Cloud strategy planning and implementation.

• Cloud infrastructure optimization for 60% cost reduction.

• Business process re-engineering for optimal productivity with system driven working. Previous Experience:

(1) Worked as Director – Project Management & Consulting at Achievers Infotech Solutions (Jan’18 to Oct’18) Company Profile: AIS(Achievers Infotech Solutions) is a team of highly experienced & knowledgeable professional, which came into existence to provide most feasible & practical IT/Technology/Business solution to their customers at the most competitive & affordable price.

Key Responsibility :

• Workeds as virtual CIO for our customers and supported them for following activities.

• Technology Roadmap formulation & Technology Lifecycle Management Support.

• IT Strategy formulation as per the business plan

• RFQ and Tender document preparation (align with the business requirement) for Technology Project Implementation

• Technology implementation partner evaluation and selection for successful and sustainable technology project implementation.

• Consultancy for IT Organization Structure formulation together with IT team training & mentoring for sustainable IT support for the organization.

• Project Management Support to ensure Technology Project Implementation, align with the agreed SOW (Statement of Work)

• Audit and PIR (Post Implementation Review) support for ERP & Technology Project Implementation. sitaramsitaramsitaramsitaramsitaram

(2) Worked as Group CIO at Capital Diamond Star Group Ltd (Aug’14 to Dec’17) Company Profile:

CDSG (Capital Diamond Star Group) is one of Myanmar’s most respected and prominent conglomerates having presence in multiple sector including Food, Retail, Distribution, Pharma, Banking, Insurance, Telco, Real Estate, Healthcare, Financial, Portfolio Investment and Other Services.

Key Accomplishments :

Here I was heading and was responsible for IT and ERP/Technology initative for whole group consisting of following Group companies.

1. Capital Diamond Star Group Ltd 6. Lluvia Ltd 11. Aventine Ltd 16. PFH Ltd 2. Premier Coffee Company Ltd 7.Capital Retail Ltd 12. Capital Insurance Ltd 17. L&Z Pte Ltd 3. Capital Development Ltd 8. Capital Leasing Ltd 13. Capital Connect Ltd 18. MCB Bank 4. Capital Construction Ltd 9. JDS Company Ltd 14. Capital F&B Ltd 19. Star Bakery 5. Capital Food Solution Ltd 10. Capital Automotive Ltd 15. Sar Taw Kal Nissin 20. GLI Ltd Some of my key accomplishment at this organization is mentioned as under.

• IT Strategy Alignment, together with formulation & Implementation of IT Roadmap

• Restructuring of IT Organisation Structure for better customer support in more efficient & economical way.

• Formulation of JD, KPI, Skill Matrix, Succession Planning & Training Plan for each of the IT Position.

• IT Budget formulation, execution & adherence.

• Microsoft Dynamics AX ERP implementation for 11 of the Group Companies.

• AX Retail Solution Implementaion for 350 Retail Stores.

• Hospitality Solution Implementation for 15 F&B Stores

• Pharma Retail Solution implementation for 7 Pharma Stores.

• eCommerce Solution Implementaion for retail cluster

• Mobile/Electornic Money Solution Implementation

• Consignment Management Solution Implementation

• Sales force and Distributor Management Solution Implementation

• Farm & Farmer Management Solution Implementation

• Transport Management & Retail Operation Management Solution Implementation

• HRIS Implementation for all Group Companies.

• Establishment of Group DC (Datacenter) and DR (Disaster Recovery) for secure & seamless access of all Enterprise Application

• Connectivity (RF, Optical, MPLS, P2P, VPN, APN) establishment for all group companies for seamless & secure access of Enterprise Application.

• IT Policy & Procedure formulation & implementation for all Group Companies.

• Development and Implementation of Group Intranet & Training Management Solution.

(3) Worked as IT Director (Group CIO) at TH Group, Vietnam (From Nov’10 to Jul’14) Company Profile:

TH Group is one of the largest producer, processor & retailer of Milk, Milk Product, Vegetable, Herbs, Fruit, Sea Food and Meat Product in Vietnam. This group is into Banking, Investment Management, Project & Construction Management, Cement manufacturing, Sugar manufacturing, Pharmacy, Forestry, Supply Chain Management, Animal Feed Productiont, Cow Farming, Vegetable Farming, Sugar Cane Farming, Milk Processing, Distribution & Retailing. Key Accomplishments :

At TH Group, I was heading the IT and ERP Department of whole group consisting of following Group companies 1. TH Milk Food JSC 5. TH Pharma JSC 9. TH Organic Vegetable & Fruits 13. Tops Cement 2.TH Milk JSC 6. TH Herbal JSC 10. TH Investment Management 14. May Forestry 3.TH Food Chain JSC 7. TH Education JSC 11. Naghe An Sugar LLC 4. TH True Mart JSC 8. Bac A Bank 12. TH Project Management JSC Some of my key accomplishment at this organization is mentioned as under. sitaramsitaramsitaramsitaramsitaram

• IT Strategy Alignment, together with formulation & Implementation of IT Roadmap

• Restructuring of IT Organisation Structure for better customer support in more efficient & economical way.

• Formulation of JD, KPI, Skill Matrix, Succession Planning & Training Plan for each of the IT Position.

• IT Budget formulation, execution & adherence.

• SAP ECC 6.0 for 5 of the Group Companies and received “The Most Innovative Customer Award” from SAP – Vietnam.

• MS Navision Implementation for 1 of the Group Company

• LS Retail Solution Implementation for 250 Retail Stores.

• Cane Management Solution Implementation of Sugar Industry

• Implemenation of Affifarm, Afinet, One1 ERP & Weighbride Solution Implementation

• Ecommerce Solution Implementation for TH Food Chain JSC.

• Established TH Group Intranet (with all company policy, news corner, user guide & department forum), Distributor Website and TH Group Training website.

• Established IT Knowledge-base specific to user department and IT Team member for faster resolutoion of problem through knowledge-base.

• Implementation of Suggestion & Innovation Management software for TH Group.

• Implementatio of electronic Training Management and assessment software for the whole TH Group.

• Establishment of Group DC (Datacenter) and DR (Disaster Recovery) for secure & seamless access of all Enterprise Application

• Connectivity (RF, Optical, MPLS, P2P, VPN) establishment for all group companies for seamless & secure access of Enterprise Application.

• IT Policy & Procedure formulation & implementation for all Group Companies.

(4) Worked as GM – Systems (Group CIO) at Sidwal Refrigeration Industries Ltd, India (From Apr’08 to Oct’10) Company Profile:The Sidwal Group is an ISO-9001:2000 certified company and is in the manufacturing of Packaged AC, Split AC, Room AC, Ductable AC, Ductomatic AC, Bus AC, Roof Mounted AC, Fan Coil Unit, Water Cooler & Cold Room for over 33 years.

Job Profile and Achievement:

Led the IT & ERP Department of the whole Sidwal Group consisting of five Manufacturing Plant, One Corporate Office & Ninety Two service locations. Also established the Datacenter with DR and implemented ERP (eNccompass & Oracle based ERP) at Sidwal Refrigeration Ind Ltd, Sidwal Technologies, Intec corporation and Climatrol Industries . Created & implemented the IT Strategy, IT Budget, IT Policy, IT KPI and IT SLA for whole Sidwal Group.

(5) Worked as OSD (Office on Special Duty) at Gujarat Co-operative Milk Marketing Federation Ltd, Largely known as AMUL, India (From Sept’06 to Mar’08)

Company Profile:

AMUL is the largest food brand in India with an annual turnover of more than Rs. 30000 crores(USD 4.5 Billion). AMUL is one of oldest and most respected brands in India. The range of products marketed under the brand include Bread Spreads, Milk Drinks, Powder Milk, Fresh Milk, Cheese, Chocolates, Ice Creams, Desserts, Health Drinks and Cooking products. Job Profile:

I have been appointed at AMUL for new technology implementation, revamping the existing ERP & computerization of all organization activity for systematic, efficient, cost effective & error free working. Achievements: Here I have completed following projects within the given timeline & budget .

• MTS Project

• FIP Project

• POS Implementation

• GAS (Godown Automation System)

• VMS (Vehicle Management System)

• Optimization of existing ERP to have alignment with business requirement.

• Consolidation of all organization data for management reporting.

• DMS software selection and Implementation

• eProcurement Solution

• Centralized Mail Server Implementation

• GIS Implementation

• ESS- eBizframe ERP implementation at Amul Dairy

• Vendor evalution and selection for SAP implementation partner

• IT Policy Review and implementation

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• DC Infrastructure refresh

(6) Worked as Group Head (ERP & IT) at OK Play India Ltd (From Nov’05 to Aug’06) Company Profile:

OK Play Group is one of the largest manufacturer of plastic molded toys, school furniture, playground equipment, mannequins, point of purchase products, automotive product, infrastructure product & Industrial product. Job Profile:

Here I was responsible for implementing ERP for whole OK Play group and was also responsible for IT Infrastructure installation, maintenance & trouble shooting.

Achievements:

Successfully implemented ERP throughout the Group within the approved budget & timeline. Established centralized IT Infrastructure for the group and also implemented IT Policy & Procedure for the Group.

(7) Worked as Head (ERP & IT) in Neolite Industries (P) Ltd. (From Nov’03 to Oct’05) Company Profile:The Neolite Group has been associated for over 50 years in the manufacturing of Automobile Lighting and exports its product to more than 90 countries worlwide. The Product range which covers about 1500 items such as Head Lights, glasses, Tail Lights, Roof Lamps etc. ‘Neolite’ is ISO-9002 & QS-9000 certified company which has got more than 60 items ‘E’ homologated and some items are SAE/DOT approved. They are O.E. supplier to all leading Automobile company Job Profile:

Here I was responsible for implementing ERP for whole Neolite group and was also responsible for IT Infrastructure installation maintenance & trouble shooting for the Group. Achievements:

Achieved the target given by the company within the time limit. I have joined the Neolite Group as Asst. Manager (ERP) and with my consistent performance and commitment to assigned work, I have been promoted to Head- (ERP & IT) for whole Group. Here I have been awarded with Best Operation Support Executive, Most Energetic Employees & with the tile of Best New Comer of Neolite Group.

(8) Worked as Software Engineer at Imperial Auto Industries Ltd. (Jan 2002 to Oct 2003) Company Profile: Imperial Auto Industries Ltd. (IAIL) is BSI, ISO 9002, ISO 14001, QS 9000 & TS 16949 certified and working on Kaizen, 5’S & Six Sigma standard. IAIL is a major manufacturer of tubular product and fuel injection pipes for light & heavy motor vehicles and having a turnover of around 1000 Crores. They are O.E.M supplier to all leading automobile companies. Its major customers are JCB, ESCORTS, TELCO, M&M, TCL, CIL, KOEL, EICHER, CATTER PILLER, L&T, SWARAJ MAZDA, PTL, TIL, MARUTI etc.

Job Profile:

• Worked as member of project team to implement ERP at five of the Group Company.

• Overseeing the IT infrastructure for ERP.

Personal Detail

Father’s Name : Shri B. K. Jha

Date of Birth : 25th November, 1980

Nationality : Indian

Marital Status : Married

Language Known : English, Hindi, Maithili

Permanent Address : Villa/No- 4612, Kalindi Hills,Sector-49, Faridabad, Haryana, Key Strenght

• Responsibility, Honesty, Sincerity & Punctuality is my heritage.

• Intelligence, High Grasping capacity & Self-confidence is God gifted.

• Undertaking challenging & impossible task is my hobby.

• Hardworking, Devotion to Work & Leadership is my nature.

• Work is my worship.

• Take Initiative and can work independently under acute pressure.

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