Sales Customer Care

Catherine S. Sales

Jafliya, Dubai, UAE

Cellphone :050-******* / E-mail add.: addp33@r.postjobfree.com CAREER OBJECTIVE

To obtain any challenging position that utilizes my skills, learning and experiences with the reputable company and keen to work in an environment where I can enrich my knowledge. EDUCATION

Rizal Technological University June 1995 – April 1999 Mandaluyong, Philippines

Bachelor of Science in Business Administration / Management CAREER HISTORY

RSP LIM Construction Co. Mandaluyong City

QAQC/PIC

Project Site:

Avida Tower Vita-T2 June 2016-April 2017

West Tower@OneSerendra January to June 2016

BGC Corporate Center-Lot7 November 2015 – January 2016

Avida Tower San Lorenzo February to April 2015

Avida Tower Centera T1 November 2014 - January 2015

Boni Tower, Mandaluyong City August to October 2014

Supervised all the workers and monitoring the daily operation activity projects site.

Worked with engineers to facilitate research and development testing, correct mechanical failures and generate technical specifications prior to release.

Consulted with engineers to resolve quality, production and efficiency problems

Developed and implemented best practices for defect prevention and continuous improvement

Reviewed drawings and blueprints to determine appropriate level of inspection required

Inspected quality of finished products, making minor repairs to meet project expectations

Provided onsite training.

Communicated between customers and internal members regarding project details, including budget, estimates and timeline.

HilalAlfalahi Family Abu Dhabie, UAE

Housekeeping July 2017- July 2019

Provides primary care to all members of the family.

Proper organizing all things inside home.

Always making and preparing the food with table setting especially in time of occasions.

Clean home daily with extremely tidy as “clean as you go” mentality.

Proper washing all types of clothes of the family.

Cooks healthy food upon requested.

Glastar Inc. Anapolis St., San Juan

Purchaser Staff August 2013-March 2014

Purchasing and ordering of all materials that are need for the projects site.

Proper coordinating to the warehouseman for the available stock materials.

Preparing the inventory of all materials that needed for the projects site.

Summarizing monthly report of the materials.

Avon, Natasha, MSE & BOARWALK Shaw Blvd., Mandaluyong City Dealer cum Sales Associate May 2012 – July 2013

Buying and selling of the products.

Introductory the new items and most saleable products to the clients.

Ordering, purchasing and delivering the products to the customer on time.

Monitoring the cash flow, in and out of the daily sales.

Follow up of the coming due dates and collecting the payments of the customer.

Train new employees on upselling, cross-selling, and customer service techniques.

Gained in-depth knowledge of company's product offerings to provide reliable and trusted assistance to.

JunsuiElectromech Inc. BonifacioResidence, Mandaluyong City Finance Officer March 2006-January 2012

Governing all the money and income of the company.

Monitoring, auditing and reporting the cash flows, in and out of the company sales.

Preparing the positioning balance of the cash and cheques flows.

Budgeting all materials that pre requisite needed to the projects site.

Check and Audit the payrolls of the workers

Phone calls and follow up the clients for the collection payments of the projects.

Conducting meetings clients to get more projects for the company. Designer Blooms South Super Hi-way, Paranaque City Accounting Staff March 2004–January 2006

Auditing and forecasting the daily sales of the company.

Preparing the cheques payments for all the company bills.

Monitoring, filing and encoding the files of the company. SM Metro Manila Shopping Mecca Manila

Cashier March 2000–August 2000

Receive payment by cash and credit or debit cards

Scanning all the products and checking the items, prices, quantity and description to the machine.

Preparing summarizing all kinds of receipts and making reports of the daily sales transaction.

Assist and actively attends to the customer needs

Greeting the customer and smile.

Keep the store clean and tidy.

Jardine Facific Finance Makati City

Encoder September 1999-February 2000

Proper encoding of the customer profiles particularly the principal amount, interest and penalties, monthly dues of the loan that they applied for.

Proper filing, scanning, and indexing the PDS of the clients.

Making the account number for the PDC.

Monitoring and updating the files for the coming due dates of the accounts. Jollibee Food Corporation

Boni Ave., Mandaluyong City - March 1996-August 1996 SM Megamall 2 Level 3 – October 1996 – March 1997

Cashier/Service Crew

Greet customers and communicate by eye to eye contact.

Taking orders with them and proper punching the orders to the POS machines.

Proper receiving the payments of the customers.

Proper assembled the food of the customers and gave it with satisfaction.

Keep the counter area clean and organized at all times.

Doing balances and submitted cash reports at the end of each day.

Keep the restaurant manager informed about any serious issues.

Inform manager about any shortages of items in stock.

Preparing tally cash at the end of each shift.

PERSONAL INFORMATION

Birthplace/Date Current Visa Status

Manila, Philippines On Visit Visa

02 January 1978

VOCATIONAL :

Live for Life Caregiver Training Center Boni Ave., Mandaluyong City TESDA Accreditation No. NTR 031*******

Six Months Live-in Caregiver Training Program March – September 2003 The Philippine National Red Cross Boni Ave., Mandaluyong City Basic Life Support / CPR Healthcare Providers July 29 - 30, 2003 The Philippine National Red Cross Boni Ave., Mandaluyong City First Aid Trading/Standard July 28 - August 2,2003 TRAINING ATTENDED:

Techvoc Skills Inc. - Sampaloc, Manila

Tile Setting NCII - August 8 – 19, 2014

VCCLINK - Salcedo Village, Makati City

Short Course for Aspiring Call Center Agents - October 22 - November 2, 2012 Mother Regina Hospital Rosario, Pasig City

Elderly Care, Post-Natal Care, Newborn and Child Care September 1 – 18, 2003 COMMUNITY AFFILIATED:

HDNMBBN (SENYOR MANBUBUKLOD)

UAE CHAPTER April 2018- up to present

San Felipe Charismatic Community

San Felipe Neri Parish, Mandaluyong City January 2010-April 2017 SKILLS:

MS office / Word, Excel and Internet connection. Leadership Tile settings Coordinator

Flower Arranger Customer Care Services

Driving Problem Solving

CHARACTER REFERENCE:

NenitaGabalenio Family Driver-UAE # 056-*******

Edna Salvador Remetio Family Driver-UAE # 054-******* Josephine T. Saljob Massage Therapist-Dubai # 054-******* Catherine S. Sales

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