PERSONAL INFORMATION

Blerina Llazari

Rr.Sami Frasheri,Nr.5, 12, 1000 TIRANA (Albania)

355*********

addozw@r.postjobfree.com

JOB APPLIED FOR:

German Language Teacher

WORK EXPERIENCE

01/06/2000

Translator

English-German Foundation, Pristina (Kosovo)

Worked as a translator, in this Foundation, in which their mission consists, in protection of helpless children.

2000 –2001

Primary Education Teaching Professional

Private German Lessons, Tirana (Albania)

2001–2003

2003-2005

2006-2012

2013-2016

Customer Care Department - Vodafone Albania

Operator & Handling Customer Complaints.

Back Office Assistant - Vodafone Albania

Complaints & Disputes Representative Administrator.

Vetting & Connections Administrator

Commercial Department - Vodafone Albania

Ensuring following up until resolutions of Coordination, if possible Issues with Enter price & Retail Team- Sales Dept.

Administration Department Manager

Postpaid Customers Managment.

Monitoring of Postpaid Orders & Requests processing for New and Existing Customers of Vodafone Albania.

Leading Team on delivering process simplification and improvements, aiming Customer Experience Excellence.

2016–Present

Teaching German Language

Private Teaching, German Courses & Grammar, Tirana (Albania)

- Teaching German Language in different levels.

- Able to teach the spoken language.

- Maintain achieving excellent results.

EDUCATION AND TRAINING:

1994–1998

High Professional School of Foreign Languages

Shkolla e mesme e gjuheve te huaja "Luigj Gurakuqi", Elbasan (Albania)

1998–2002

Translator of German Language

University of Tirana- Faculty of Foreign Languages, Tirana (Albania)

2016–Present

Master of Science in Education

Universiteti Europian Tiranes-UET, Tirana (Albania)

PERSONAL SKILLS

Mother tongue(s)

Albanian

Foreign language(s)

UNDERSTANDING

SPEAKING

WRITING

Listening

Reading

Spoken interaction

Spoken production

English

B2

B2

B2

B2

B2

APTIS

German

UNIVERSITETI TIRANES

Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user

Common European Framework of Reference for Languages

Communication skills:

- Very good & effective interpersonal and communication skills.

- Active to work in the group.

Organisational / managerial skills:

- Able to cope with situation of high intensity, and also to work with & without supervision.

- Capacity to work in a multi-national environment.

- Responsible on managing a project, developing and maintaining a detailed project plan.

Job-related skills:

- Flexible and ability to work with long hours & periods.

- Very good collaboration skills.

- Ready to share new ideas & experiences with colleagues.

- Active to work and be part as a team work.

Contact this candidate