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Faisal Ansari - PMP, MCA

IT PROJECT MANAGER

CANADA Cell Phone: 438-***-**** Email: addoyz@r.postjobfree.com From “Customer Obsession” to “Delivering Results”

I don’t believe in just delivering an IT service, I believe in delivering a solution. SUMMARY

IT PROJECT MANAGER

AREAS OF EMPHASIS: SERVER MANAGEMENT AND CLOUD IT IMPLEMENTATIONS IT INFRASTRUCTURE MANAGEMENT END USER TRAINING

Over 15+ years of Extensive industry experience seeking a new opportunity creating and executing business and process improvements, defining business requirements, scheduling deliverables and tasks, and managing Information Technology projects from inception to execution. Well developed skills leading cross functional teams, developing and managing budgets, facilitating end-user training, and creating and analyzing reports. Dedicated leader with excellent written and verbal communication skills and a proven track record of success completing complex technical projects on time and within budget in a high-stress environment. Master of Computer Applications (MCA) from the University of Mumbai, INDIA Project Management (PMP) Certified.

STATUS IN CANADA: VALID WORK PERMIT TILL 19th FEB 2022

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AREAS OF EXPERTISE

Compiling and Delivering Reports

Analyzing Data, Policies & Processes

Strategic Planning

Implementing Process Improvements

End-User Training

Developing and Monitoring Budgets

Leading Cross-Functional Teams

Ensuring State and Federal Compliance

SLA management

Project management

Scope development

Inventory management

Team management

Security systems

Problem resolution

Team building

Administrative support

Relationship development

Planning and coordination

Organization

Supervision

Business operations

Operational improvement

Scrum methodology

Budget administration

Resource planning

Risk analysis

Roadmap development

Best practices understanding

Architecture planning

Configuration oversight

Requirements gathering

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SOFTWARE SKILLS

• MS OFFICE • Basecamp

• Teamwork Projects • ProofHub

• Zoho Projects • Trello

• JIRA • Asana

• Podio • Monday.com

• Wrike • Workfront

• Notion • LiquidPlanner

• Clickup • TeamGantt

• Backlog • Celoxis

• Plutio

EDUCATION

UNIVERSITY OF MUMBAI, India

Master of Computer Applications - M.C.A (Full Time Master’s Degree) – 2007 IGNOU, New Delhi, India

Bachelor’s Degree in Information Technology - B.I.T. – 2004 EDEXCEL CORP., United Kingdom

HND (Computing & Multimedia) - Higher National Diploma in Computing and Multimedia - 2003 EMPLOYMENT HISTORY

IT PROJECT MANAGER 08/2012 to 11/2019

CAPGEMINI – Mumbai, INDIA

• Managed all aspects of a technology-migration project to upgrade from Oracle 11i to R12.Planned, coordinated, and supervised the project.

• Gathered business and functional requirements, defined project scope, developed timelines, scheduled deliverables, and assigned tasks.

• Led cross-functional teams of more than 30 employees across the globe, including developers, DBAs, IT and business executives, end-users, testing teams, training teams, business readiness teams, and other IT project and program managers.

• Ensured proper resources and training to complete projects on time and within budget.

• Held approval authority over change requests, formal technical documents, contractor assignments, and deployment decisions.

• Created status updates, business requirements documents, and technical documents.

• Presented weekly status updates to executive management tracked and reported on project milestones.

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• Determined business requirements and developed, tested, and deployed solutions. Performed system tests to ensure proper implementation.

• Compiled and maintained master project plans and led small-scale project efforts.

• Analyzed processes and procedures, identified areas of improvement, and implemented solutions. Used new technology to improve business processes.

• Planned, coordinated, and supervised all aspects integration between Capgemini and Siemens after Capgemini’s acquisition of Siemens (IT projects). Served as a subject matter expert.

• Created and maintained files, records, and databases used for tracking and reporting. Key Accomplishments

• Led the 1st module with all test scripts passed or ran with no server defects on or before deadline.

• Created a document approval matrix used across the project team to define approvers across various technical documents.

• Decommissioned numerous custom reports, reducing additional development effort.

• Performed a tax needs assessment that led to the Golden Tax Project for Fiscal Year 2014, the company’s first tax project not part of a large roadmap. Resolved numerous tax compliance issues.

Engagements with International CLIENTS at CAPGEMINI:

Philips NXP - Netherlands

Schlumberger – Netherlands

DSM - Netherlands

Gemalto - France

E-Plus – Germany

Brakes – UK

Abbott – USA

Dräger - Germany

Mediasaturn - Germany

SENIOR UNIX ENGINEER 08/2011 to 08/2012

NETMAGIC SOLUTIONS INDIA PVT. LTD. - MUMBAI, Maharashtra Key Responsibilities:

Worked as a Senior resource and performed technical system administration tasks on Red Hat Enterprise Linux (RHEL), HP-UX, AIX systems.

Performed troubleshooting and resolving network connectivity issues on RHEL, HP-UX, AIX and/or Cloud platforms (AWS)

Interfaced with our internal team and clients to identify technical requirements for cloud hosting, Linux and Unix solutions.

Identified and managed project work structure, tasks, deliverables, milestones, and dependencies.

Worked with our internal team to create plans, tasks, time estimates, and timelines for delivery.

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Build efficient, testable, and reusable AWS cloud infrastructure components.

Solved complex performance problems and architectural challenges.

Monitored project implementation process.

Managed and organize project documentation.

Ensured that all project work is reviewed and meets quality & accuracy requirements.

Analyzed project success vs. challenges to improve on processes to make each new project more successful than the last.

I thought differently! I Identified new ways to achieve our goals.

Have worked as an AWS Specialist and other cloud technologies including AZURE and GCP (Google Computing Platform).

Followed an infrastructure-as-code mindset! Have worked extensively on cloud Application Development.

Build and Managed production workloads in AWS.

Worked with CloudFormation and related orchestration/infrastructure-as-code services.

Worked extensively with CloudWatch/Autoscaling/Launch Configuration and related scaling services.

Worked with Docker/containerization.

Developed “cloud native” applications in AWS (serverless, etc.).

Worked with clients and their teams to design, develop, and deploy architectures for machine learning & automation applications such as ETL functions, compute infrastructure, parallelization, and optimization of DevOps procedures.

Collaborated with colleagues to support and improve architecture, systems, processes, standards, and tools.

Supported and enhanced data architecture, data instrumentation, define database schemas (Graph DB, SQL, NoSQL), created ETL pipelining, generated reports/insights, guided algorithm scalability and deployment.

Participated in architectural discussions to ensure solutions are designed for successful deployment, security, and high availability in the cloud.

Written and maintained code for automating the creation of scalable/resilient systems/infrastructure.

Educated/mentored data scientists and teams on best practices. SYSTEM ADMINISTRATOR 07/2007 to 08/2011

ATOS - MUMBAI, Maharashtra

Key Responsibilities:

• Install and configure Linux, including the latest distributions from Fedora, Ubuntu, CentOS, openSUSE, Debian, and RHEL.

• Set up and administer core system services, daemons, users, and groups.

• Manage software applications from source code or binary packages.

• Customize, build, or patch the Linux kernel.

• Understand and manage the Linux network stack and networking protocols, including TCP/IP, ARP, IPv4, and IPv6.

• Minimize security threats and build reliable firewalls and routers with Netfilter (iptables and nftables) and Linux.

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• Create and maintain DNS, FTP, web, e-mail, print, LDAP, VoIP, and SSH servers and services.

• Share resources using GlusterFS, NFS, and Samba.

• Spin-up and manage Linux-based servers in popular cloud environments, such as OpenStack, AWS, Azure, Linode, and GCE.

• Explore virtualization and container technologies using KVM, Docker, Kubernetes, and Open Container Initiative (OCI) tooling.

• Providing 24/7 server management support to clients based in Europe and North America.

• Performed Installation, Configuration, Maintenance, and Troubleshooting of UNIX and LINUX servers (REDHAT Linux, HP-UX and AIX servers)

• Worked as per the ITIL processes and guidelines while executing Change, Problem and Incident Management tickets and service requests.

• Troubleshoot all server problems to ensure minimum downtime & maximum availability.

• I was also Responsible for troubleshooting of server backup failures.

• Participated in cluster failover and cluster maintenance and upgrade activities.

• Build new servers from scratch based on the customer requirements or build sheets. INTERNATIONAL ONSITE ASSIGNMENT AT ATOS

• Been to Atos Origin Thailand (AOTH) for 1.1 years to be a part of AOTH LINUX team for providing support in their daily routine task as a Senior Technical Consultant Located at Customer Datacenter Site of NXP Semiconductors – Bangkok City Some of the activities carried during the assignment were:

• Daily routine task related to all LINUX administration.

• Independently Configured 2 node Clusters with LINUX machines.

• Independently Configured cluster packages in Auto-failover mode.

• Created the document for patching of LINUX servers.

• Created Work Instructions to help the team.

UNIX SYSTEMS ENGINEER 06/2004 to 07/2007

VSNL (M/S Orient Technologies Pvt. Ltd.) - MUMBAI, Maharashtra Key Responsibilities:

Ensured optimal technical operation, maintenance and support of the enterprise Linux/ Unix environment for robust and reliable performance.

Engineered, administered and maintained Oracle/Linux server environment.

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Recommended and executed Linux/Unix server hardware and software configuration, installation, patching, integration, upgrades and performance tuning.

Supported daily operations to Linux/Unix server such as capacity management, performance monitoring, provisioning, and network systems connectivity.

Configured and deploy server builds in accordance with secure hardening guidelines.

Created and modify Linux shell scripting to automate tasks and integrate solutions.

Created and managed virtual infrastructure using VMWare ESXi and Oracle VM.

Integrated Linux/Unix with enterprise storage solutions using multiple connectivity methods.

Completed and maintained all necessary documentation pertaining to the Linux/Unix environment, policies and procedures, and other projects as assigned.

Attended project meetings and provide valuable input for project scope, tracking, and documentation.

Involved in all aspects of the design, implementation, recommendation, monitoring and documentation of Linux/ Unix systems.

Was productive in a team environment as well as worked independently.

Recommended technical changes to all areas of the business in an effort to provide more efficient practices.

Exhibited Strong oral and written communication skills and interpersonal skills.

Participated in audit activities as needed including review and remediation.

Performed other duties as assigned.

Linkedin Profile

• https://www.linkedin.com/in/faisal-ansari-9a710a44/ Certifications

• Project Management Professional (PMP)

• AWS Certified Solutions Architect - Associate

• Cisco Certified Network Associate (CCNA)

• HP-UX Certified System Administrator

• AIX Certified System Administrator

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