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Manager Warehouse & Logistics, Sales Coordination, Customer Support

Location:
Trichy, Tamil Nadu, India
Posted:
June 08, 2020

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Resume:

Page * of *

R É S U M É

M.Javith Basha

B.Com, MBA

Door No D1, 3rd Floor,

Sri Vekkaliamman Nivas,

6th Cross, 8th Main Road,

Srinivasa Nagar, Vayalur Road,

Trichy – 620 017

Contact No: +919*********

E-mail: addowf@r.postjobfree.com

WORK EXPERIENCE:

1. Organization : G.M. Pens International Pvt Ltd, Chennai. Duration : January 2013 – January 2020

Designation : Assistant Manager Warehouse

Reporting to : GM Finance & Accounts

Roles & Responsibilities

Principal Management:

Responsible for Entire Warehouse and Logistics Operations.

Inbound and Outbound Logistics.

Sales Administration, Order Processing

Organizing and managing Team skills

• To Maintain FIFO

• Documentation

• Vendor(Transporter) Management.

Logistics Management:

• Freight Negotiations with Vendors

• Ensuring Service levels (Transit Days)are maintained to the customers.

• Coordinating with vendors on Shortages & Misroute

• Updating Insurance claims for Transit Shortage

• Vehicle Arrangements to dispatch the Stocks

• Applying E-Waybills for the Stocks dispatching

• Conducting Review with vendors for their services

• Vendor’s MIS Preparation

• Checking Vendors Bills and forwarding to the Accounts Dept for processing payments.

General Management:

.

• Managing a team of 16 members

• Checking Admin Activities of Warehouse

• Processing MRN’s for Import consignments

Inventory Management & Control:

Controlling warehouse stock distribution to optimize inventory cost.

Forecasting &Planning the stock re-order level for storage & distribution.

Conduct Daily, Bi-Weekly, Half Year and Annual physical stock Audit.

Randomly checking Batches to Maintain FIFO.

Preparaing Stock Movement MIS.

To Reconcile the SKU’s in Day ends.

Maintaining inventory through Microsoft Dynamics AX software and generating Reports through AX.

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2. Organization : Cherry Retail CFA Amway India Enterprises, Trichy. Duration : July 2011 – January 2013

Designation : Senior Commercial Executive

Reporting to : Regional D&L Manager

Roles & Responsibilities:

Principal Management:

Responsible for Entire Warehouse Operations.

Inbound and Outbound Stocks.

Sales Administration, Customer Service, Order Processing

Organizing and managing Team skills

• To Maintain FMFO.

Customer Relationship Mgmt:

• Ensuring service levels are maintained to the customers as per our SOP.

• Addressing grievances from customers & resolving them.

General Management:

• Managing a team of 10Members.

• Identifying the areas of business which require improvements i.e. Operational processes, cost control, customer service, attention to detail and work with colleagues to resolve their problems accordingly.

• Management of office and other administrative activities.

• Maintaining of First Aid Box, Fire Extinguishers and to take care of AMC’s.

• Responsible for Updating and Renewal of Statutory Compliances &Labour Act as per State Govt. Norms.

• Maintaining out sourced security and to allocate their roasters.

Inventory Management & Control:

Controlling warehouse stock distribution to optimize inventory cost.

Forecasting &Planning the stock re-order level for storage & distribution.

Conduct Bi-Weekly, Half Year and Annual physical stock Audit.

To Reconcile the 350 SKU’s in Day ends.

To correct Lot codes of the SKU’s in order to maintain FMFO.

To Maintain the Temperature inside the Warehouse as per company norms.

Maintaining of 20 days Inventory.

Warehouse Stacking Norms.

Inventory maintained through AS400 and generating the reports through this Software.

Documentation:

• Filing Documents of Stock Transfer Challan, Delivery Challan, Distributor Invoice and Credit Note and all other Internal Records as per Company SOP.

• To Maintain the and LR as per State Govt. Act.

• Regular Audit in Bin cards and Replishments Format.

• Physical Audit of Temperature Log Book and Housekeeping Log Book of the warehouse.

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3. Organization : Sagar Synergies CFA Amway India Enterprises, Tanjore. Duration : October 2009 – July 2011

Designation : Cashier

Reporting to : Regional Treasury Manager.

Roles & Responsibilities

Key Accounts Management:

• To Process Distributor Order

• To Handle All modes of Payments like Cash, Credit Card, Personal Cheque, and Demand Draft with NIL Variance.

Customer Service / Sales Support:

• Total Responsibilities for Distributor Customer Service.

• Following the SOP’s for Distributors / Key Accounts.

Documentation:

• Day End Reconciliation, BRS, Physical Audit of Cash and other payment modes

• To Maintain all CMS Receipts and Bank Deposit Slips.

• To Maintain Cumulative Sales for the Financial Year. 4. Organization : Sparsh BPO Services. Chennai,

Duration : January 2008 – September 2009

Designation :CSA (Customer Support Associate)

Reporting to : Operations Manager.

Roles & Responsibilities :

• Responsible for Barclays Credit Card Collection

• To Handle Risk Bucket Customers and to arrange pickup in time.

• To achieve the Targets in time.

ACADEMIC QUALIFICATIONS:

Degree University Year Score

MBA (Logistics & Supply Chain

Management)

BharathiyarUniveristy,

Tamilnadu,India

2016

Onwards

-

B.Com

Bharathidasan University,

Tamilnadu, India

2007 58%

Higher Secondary Certificate (XII)

Jessie Matriculation Hr.

Sec. Schoo, Tamilnadu

India

2004 76%

SSLC (X)

St.John’s Vestry Anglo

Indian Hr. Sec. School,

Tamilnadu India

2002 56%

Page 4 of 4

COMPUTER AWARENESS:

• Familiar With Microsoft Windows Environment and MS Office.

• Diploma in Computer Hardware

STRENGTHS:

• Dedicating and Hardworking

• Enthusiastic, Fast Learner

• Interpersonal Skills

• Friendly and Sociable

• Team player.

ACHIEVEMENTS:

• Consistent Performance

• Garnered valuable knowledge at every stage of profession. GOALS:

• Become an asset of a company

• Deliver better quality and services.

INTEREST:

• Listening music

• Browsing

• Travelling.

LANGUAGES KNOWN:

• English

• Hindi

• Tamil

• Urdu (Speak)

PERSONAL MEMORANDA:

Full Name : M.Javith Basha

Date/Place of Birth : 14th December 1985, Erode (India) Marital Status : Married

Father’s Name : Late B.Magbool Basha

Gender : Male

Nationality : Indian Muslim

Languages Known : English, Hindi, Tamil and Urdu Speaking E-mail : addowf@r.postjobfree.com

Permanent Address : Door No D1, 3rd Floor

Sri Vekkaliamman Nivas,,

6th Cross, 8th Cross,

Srinivasa Nagar, Vayalur Road,

Trichy – 620 017,

REFERENCE:

On Request. Yours,

(M.JavithBasha)



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