Justin LaVoy

* ******** ****** ******, ** ***** Phone: 832-***-**** E-Mail: addovx@r.postjobfree.com

Profile

A demonstrated history of working in the Environmental Services industry. Skilled in Microsoft Excel, Microsoft Word, Microsoft Office, Social Media, and Customer Service. A strong operations professional with a Bachelors of Science Degree from the University of Mississippi. Pursuing a Masters of Business Administration Degree from the University of Houston.

Employment History

Field Technician, Lake Management Services March 2020-Present

• Treatment and control of aquatic vegetation and algae, fountain/aeration maintenance, fish surveys, water quality studies, natural area maintenance, and controlled burning

• Water Analysis (DO, pH, Temp etc.)

• Operation of boats, motors, spray pumps, and ATV’s

• Applying aquatic herbicides and algaecides assuring compliance with standards and regulations Environmental Consultant, Forefront Emergency Management December 2018-January 2020

• Develop, conduct, and critique ICS Response Drills

• Performed:

• Incident Management Team Drills

• Environmental Site Assessments

• NORM Surveys

• Soil, Water, and Waste stream sampling

• Federal and State compliance inspections

• Assist in Operations of Emergency Hotlines

Associate Fraud Specialist, Worldpay October 2018-December 2018

• Review and respond to suspected fraudulent service requests, queues, and transactions to identify any potential fraudulent transactions or accounts

• Utilizes custom and standard software programs and applications as well as manual reviews to analyze transactional customer record fraud

• Takes inbound calls and provides a high standard of customer service to ensure resolution Lifeguard / Head Lifeguard, The Woodlands Township March 2011-September 2018

• Lifeguard

• Provided excellent customer service skills for instructing patrons and guests

• Developed and Executed an emergency action plan and procedures as needed

• Provided Emergency care and needed

• Promoted to Head Lifeguard in 2013

• Responsible for mentoring and leading a team of up to seven lifeguards

• Evaluate the team on their performance, attitude, and punctuality

• Develop and administer training to the team in preparation for audits

• Increased pool revenue by selling daily and seasonal passes 2

Education

Bachelor of Science, University of Mississippi January 2015-May 2018 Masters of Business Administration, University of Houston June 2020-Expected 2022 Skills and Certifications

• Microsoft and Google Office

• Word, PowerPoint, and Excel

• Bilingual

• Transportation Worker Identification Credential (TWIC)

• ICS 300

• Intermediate ICS for expanding incidents

• Occupational Safety Health Administration

• 10-hour General Industry Safety and Health Card

• Federal Emergency Management Agency (FEMA)

• IS-0005.a: Hazardous Materials

• IS-00100.b: Incident Command System ICS-100

• IS-00200.b: ICS for Single Resources and Initial Action Incident ICS-200

• IS-00201: Forms Used for the Development of the Incident Action Plan

• IS-00700.a: National Incident Management System (NIMS)

• IS-00800.b: National Response Framework

Notable Incident Command Structure Experience September 2019-December 2019

• Role: Staging Area Manager (STAM)

• Hurricane Dorian SRP 2019 Response: 55,000 – Barrel release from Category 5 Impact. South Riding Point, East End, Grand Bahamas

Internship Summer 2019

• Houston Police Department

• Worked with officers in Gang Resistance Education and Training Program (G.R.E.A.T)

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