GIUSEPPE A. CURRERI

* ***** ****

Beverly, Massachusetts 01915

Phone: 508-***-**** E-mail: addovc@r.postjobfree.com

Summary: Experienced and self-motivated telecommunications manager with

expertise in design, installation, maintenance, and customer service

project staging, and validation testing. Unique ability to link technical

knowledge with business strategy. Ability to establish KPIs for

benchmarking performance. History of decreasing operating expenses by

maintaining network efficiency and vendor cost controls. Understanding of

employee personality traits and how to use these traits to implement

successful change strategies. Ability to influence and restore inter-

departmental conflicts through process control and teambuilding. Effective

communication and presentation skills.

US Army Reserves -Power Generation Equipment Repair - Honorable Discharge

Work Experience:

Ceragon Networks, Inc. January 2010 - Nov 2012.

Vice President of Customer Services in charge of Technical Support,

Customer Training, Staging Services, RMA, and IT infrastructure.

Responsibilities include: Process development & optimization; Inventory

management, KPI development, ERP system data analysis, Trouble ticket

analysis, and RMA failure analysis.

Developed and automated equipment staging & packaging process required by

key customer accounts. Developed and documented process flow diagrams.

Redesigned the RMA warehousing process to proactively measure performance,

improve inventory control, and improve customer turnaround time. Developed

key performance indicators used to analyze customer support cases and

manage support engineer workloads. Manage USA conversion from a USA based

Toshiba VoIP/PBX to a Microsoft Lync Global VoIP phone system. Managed SIP

trunk implementation for Lync/Audiocodes installation. Developed call flow

diagrams for new Lync system. Developed and documented network diagrams for

North American telecom/data networks.

Ceragon Networks, Inc. June 2007 - January 2010.

Vice President of Customer Services in charge of managing technical staff

for North America. Organization included Pre-Sales Engineering, Field

Services, Technical Support, Customer Training, and IT Infrastructure

Systems Management.

PSI-Protech Solutions, Inc. February 2006 - June 2007

Division Manager in charge of developing and growing a wireless field

services organization.

- P&L and general accounting responsibilities.

- Management of field personnel.

- EF&I order management.

Adea Solutions 2004 - February 2006

Manager - North American Telecommunications Support Services

Strategic account manager, responsible for the success of national field

operations and business development within the wireless communications

service industry. Responsibilities include project management of

installation and maintenance services, development of detailed scope of

work documents, quotations, and project deliverables. The above requires

frequent interaction with customers and property managers to determine

scope requirements as well as cultivation of new business.

- Developed a startup microwave radio installation and maintenance division

from 0 to $2 million in just 1 year.

AT&T Local Network Service 1998 - 2004

Field Operations Manager

Project Manager accountable for maintaining budgets, quality, and

timeliness of project completions for New England, Great Lakes, Mountain, &

Southwest Regions. Project tasks included interfacing with engineering,

warehouse, site acquisition, provisioning, and vendors as well as

processing change orders to ensure timely delivery. Responsible for

material management ensuring proper maintenance sparing requirements were

met in each market.

Supervised staff members including work schedules, travel expenses,

promotions, disciplinary actions, and performance appraisals.

- Managed Microwave radio installations across multiple states with a

98% on time performance rate.

- Developed and implemented a program that removed inefficiently used radio

network equipment, which saved $0.5M per year in lease payments.

Redeployment of electronics equated to $2.5M in capital savings.

- Identified process control issues and coordinated with external

department liaisons to correct deficiencies.

- Managed 24/7 maintenance to ensure a 2-hour mean time to repair.

- Developed and implemented a national telemetry network design to ensure

100% receipt of all radio network alarms.

- Developed course material and trained internal maintenance technicians

across multiple markets to reduce vendor expense by 50% per market.

- Coordinated with AT&T Labs to define, locate, and certify new wireless

technologies including Free Space Optics products for deployment on the

AT&T Network.

- Received numerous Roll Model performance appraisals.

- Recipient of 2003 Project Management Excellence Award.

Sideband Systems Inc. Beverly, Massachusetts 1990 - 1998

Responsibilities included Sales support, engineering design, installation

management, and 24/7 maintenance of wired and wireless communication

networks for high profile customers such as Putnam Investments, Algonquin

Gas Transmission, and Rhode Island State Police. Engineering Functions

included systems integration, network design, microwave link budgets and

terrain profile analysis. Management functions included coordination of

staff, contractors, and project deliverables.

- Designed and implemented one of the first hospital wireless LAN

deployments to support patient bedside care.

- Deployed a 144-site multi-drop circuit network between Boston, MA and

Lambertville, NJ. System was used to monitor pipeline activity for

Algonquin Gas Transmission. Developed and deployed a disaster recovery

network to reroute critical pipeline data.

- Designed and deployed small business networks carrying voice and data

ranging from sub-rate DS0's to multiple OC3.

- Installed and tested channel banks, M13 muxes, small business PBX's,

Bridges, Routers, Wireless LAN's, Wireless WAN's, Microwave Radio

Systems, voice and data in-house cabling.

International Auto Repair Gloucester, Massachusetts 1988 - 1995

Owner/Operator - As a Business Owner, was responsible for daily operation

of auto repair business. Maintained P&L's, all receivables/payables,

payroll, and inventory as well as managed employees and customer service.

As an operator, involved in all aspects of foreign and domestic repairs,

specializing in electrical repairs and diagnosing electronic engine control

malfunctions. Member of Cape Ann Chamber of Commerce.

Education:

University of Phoenix, Woburn, MA.

Masters in Business Administration - Technology Management. - 85%

completion 3.9 GPA

University of Massachusetts, Lowell, MA. - 1997

Bachelor of Science in Electrical Engineering with a concentration on

wireless communication theory.

Related Experience:

Military experience - United States Army Reserve - Power Generation

Equipment Repair.

PMP - Tools and Techniques of Project Management

Cisco Certified Entry Network Technician CCENT, VLAN management, Ethernet

Traffic Prioritization (QOS, P-bit, TOS, DSCP, VLAN, BPDU), LLDP, OAM,

RSTP, QinQ, LAG, CIR, EIR, RMON, Latency, Jitter, Stream testing, QOS

testing, RFC-2544 Testing, EPL, EVPL, E-LAN, SNMP, MIB, TTL, FTP/SFTP

Telnet, SSH, HTTP/HTTPS, Radius.

Pathloss, MFG Pro, Microsoft Access Database, WireShark, Spectrum Analyzer,

LTE Backhaul, sub rate DS0 to OC-3 testing.

Some Italian and limited Spanish.

Contact this candidate