Service Representative Manager

Myrtho Blaise

***********@*****.*** Home: 516-***-**** Cell: 516-***-****

PROFILESUMMARY

Project Manager managing 6 employees to provide reports and statistics to court.

Stock and security specialist with 13 years in Dividend Reinvestment and Reorganization.

Shareholders account experience maintaining and managing assigned account.

Daycare Founder and Director with 12 years of experience in providing safe, rewarding, educational daycare experience for Preschool, Pre-Kindergarten through school age children, including before and after school programs.

Detail oriented, efficient, good at meeting deadlines.

EDUCATION

MS, Management and Human Resources, Long Island University

Brooklyn, NY, 2001

BS, Business Management, Long Island University

Brooklyn, NY, 1998

CERTIFICATION

Project Management Hofstra University

Hempstead, NY, 2019

NY Group Family Daycare Center License

Rensselaer, NY, 2018

SKILLS

Mainframe/star CSS II, Vista Citibank system, Smith Barney system (IMS), Bloomberg L.P., QuickBooksTM, Microsoft Access, Excel, Word, PowerPoint; web page design, computer graphics.

LANGUAGES

Fluent in French

EXPERIENCE

Myrtho’s Daycare Inc. Elmont, NY 2007 – Present

Founder/Director

Founded and directing and delivering cost effective and efficient development and operation of Daycare by providing safe, rewarding, educational daycare experience for Preschool, Pre-Kindergarten through school age children, including before and after school programs in compliance with state daycare educational and local school district immunization policies.

Conducted flyer campaign in neighborhood for initial open house to introduce neighborhood to daycare.

Garden City Group Inc Garden City, NY 2006 – 2007

Dissemination – Project Manager

Managed 6 employees in providing reports and statistics to court. Delegated several tasks to employees and followed up with several departments via email to ensure task completion in timely fashion in accordance with settlement agreement. Provided current updates to senior management via email. Monitored project budget.

Developed procedures and guidelines based on Settlement Agreement.

Evaluated and monitored new employees’ progress.

Balanced multiple cases and met deadlines.

Salomon Smith New York, NY 1999 – 2006

Pricing – Senior Service Representative 2004 – 2006

Oversaw monthly pricing of @1,200 equities and fixed income securities. Researched sources for unpriced securities utilizing Bloomberg L.P., The Wall Street Journal, The Financial Times, The International Herald Tribune, Internet and IDSI.

Retrieved information from Bloomberg and imputed price as requested.

Maintained Excel spreadsheet of all stale-priced securities.

International Dividend Senior Service Representative 2003 – 2004

Reviewed split totals on all announcements for accuracy and ensured EDS elections were correct. Reconciled foreign currency suspense account for dividend and interest payments received from local depository. Added cash dividend announcements to P.A.R.I.S. dividend system based on swift messages received from DTC local depository. Processed all journal entries for currency trades converted to US dollars.

Reviewed and submitted all EDS elections for Canadian Securities.

Paid client requesting foreign currency.

Reviewed and responded to all emails.

Security Master 2001 – 2003

Set up cusip for equities, mutual fund and bonds. Prepared Mis and security master file (SMF) transactions.

Interacted with account administrator, trading support unit and other security Ops Depts.

Updated security master file, SMF, information.

Maintained detail report information.

Income Collection Senior Specialist-Cedl & Frb Payments 2000 – 2001

Processed cash dividends, registered bond interest held in depository with Cedl and Frb for clients.

Citibank, Private Banking Group Long Island City, NY 1999 – 2000

Security Operation - Reorganization Specialist

Checked Vista Citibank computer system to work on NASDAQ Class Actions. Prepared Chrono requisitions and submitted to Production Control Area. Determined account eligibility for Class Actions and requested necessary claim forms administrator.

Prepared memorandum for all trust and Estate accounts.

Pfizer Inc New York, NY 1989 – 1997

Shareholder Representative, Shareholder Services 1989 – 1997

Maintained and managed assigned shareholder accounts. Processed lost and/or stolen dividend checks and stock certificates claims. Responded to written and telephone inquiries requiring in-depth research.

Assisted in assigned projects such as stock split and Employee Stock Options.

Intern/Administrative Assistant, Human Resources 1988 – 1989

Provided clerical and administrative support to Employee Services and Health and Fitness Center.

Greeted new applicants and administered and graded typing tests.

Assisted in preparing and conducting Headquarters events such as Headquarters Picnic at Great Adventure Amusement Park.

PROFESSIONAL MEMBERSHIP

Member, Child Care Council of Nassau

Nassau, NY, 2022

Member, Voice/Civil Service Employees Association (CSEA), Voice Local 100A, Nassau Chapter

Nassau, NY, 2011

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