Kathy Montag

717-***-****

addou7@r.postjobfree.com

Project Manager

Business Analyst

MLC Certified Medicaid Professional (MCMP-II)

Executive Summary

An ambitious Business Executive with 20+ years of experience in different governmental agencies, with proven abilities in strategic planning, team building, improving efficiency of operations and personnel management which includes full staff development and multidisciplinary interaction issues including: coordination and negotiation in a variety of health care settings. Possess strong management and leadership skills, with ability to motivate professionals and maximize levels of productivity. Quickly grasps complex concepts, analyzes and interprets ideas into logical strategy. Ability to identify areas of strength and weakness and implement company policies, standards, changes in operation and system that optimize productivity and bottom line. Outstanding record of achievement implementing new business concepts, delivering innovative business solutions and possessing a high level of professional work ethics.

Areas of Expertise

Strategic Planning Project Management

Contract Development Personnel Management

Contract Negotiation Program Monitoring

Budget & Forecasting Strong Operation Management

Business Development Policy Development

Consultation IT Implementation

Education:

M.B.A. (Business Administration), Gannon University, Erie, PA.

Courses included finance, legal environment of business, statistical analysis, organization theory, economics, quantitative techniques, etc.

B.A., University of Pittsburgh, Johnstown, PA.

Professional Business Experience

Domino Technologies, Inc Oct 2019-Present

Project Manager/Program Manager for Department of Human Services

Develop the detailed Project Management Plans and gaining agreement and approval of scope changes with customer representatives and affected stakeholders for approximately 6-8 projects at the same time

Maintain project control documents including charters, costs, capacity plans, governance plans, schedules, change management plans, and quality assurance plans

Identify and manage project risk, and develop risk mitigation strategies, and track to closure

Oversee and manage the operational aspects of ongoing projects to include activities, tasks, deliverables, milestones, dependencies, schedules and assignment of resources

Serves as liaison between project management and planning, project team, and line management

Prepare formal reports on status and health of the IT projects including periodic status reports, management dashboards and project metrics

Serve as primary point of contact for all project-related issues and resolution of issues

Develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives

Track all deliverables and project artifacts that require approvals, communicate, track and obtain the necessary approvals within the established timeframes

Prepare status reports on a periodic basis for the project team, team leads, group leads, Sponsor, and appropriate stakeholders

Manage the project change control process by document the change request, securing approvals for changes and documenting approved changes

Advance Sourcing Concept, LLC, Camp Hill, PA July 2019-Oct 2019

Project Manager for Highmark

Drafting SOWs and project plans

Assisting in all project management cycles, including capturing data and critical project information, quantitative and qualitative analysis, forecast trends, identify risks and issues and work toward innovation and operational excellence

Identifying process gaps and process implementation planning

Supporting and further build change management processes

Collaborate with stakeholders to provide innovation solutions, to optimize internal and external processes, policies, protocols, and tools that will enable the best cost, quality, and delivery of products

Managing projects and regularly tracking against timeline, budget, resources, client requests, and SOW

Facilitating approval/review process for deliverables across internal stakeholders, departments, vendors, and clients

Organizing all project materials and process documents

Assessing project risks and providing clear actionable solutions

Tracking and reporting project status and health to internal team and leadership

Participating in brainstorms and ideation sessions

Computer Aid, Inc., Harrisburg, PA Oct 2017-July 2019

Project Manager for Department of Human Services

Responsible for the development of estimates for the enhancement, business process re-engineering or development effort in planning, analysis, design, construction, testing, and implementation

Develop the detailed Project Management Plans and gaining agreement and approval of scope changes with customer representatives and affected stakeholders for approximately 6-8 projects at the same time

Identify and manage project risk, and develop risk mitigation strategies, and track to closure

Oversee and manage the operational aspects of ongoing projects

Serves as liaison between project management and planning, project team, and line management

Reviews status of projects and budgets

Serve as primary point of contact for all project-related issues and resolution of issues

Develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives

Prepare status reports on a periodic basis for the project team, team leads, group leads, Sponsor, and appropriate stakeholders

Responsible to tailor and baseline all project templates

Anticipate issues and proactively address them. Identify and track issues

Accountable for the final project management evaluation review with stakeholders

Business analysis and Process Improvement

Celerity for Highmark, Camp Hill, PA June 2016-Oct. 2017

Business Technical Analyst for HM Health Solutions

Collaborates with business owners/stakeholder to understand business needs, processes, project specifications, business case development, cost sheet analysis and data sources

Translates business needs into clearly defined and documented detailed, high quality requirements, functional designs, and system supplemental specifications for new applications or analyzes change requests/enhancements in existing applications

Analyzes data to determine business problem, trends, or opportunities for process improvements

Responsible for testing, and provides root cause analysis and corrective action plan

Responsible for verification that the delivered application requirements meet the customer needs based on the specifications, ensuring minimal defects in both UAT and production

Accountable for identification, documentation, and escalation of risks, defects and issues throughout the project lifecycle

E & E Technical Consultants, LLC Harrisburg, PA June 2015- June 2016

Business Analyst

Participated in developing specifications for the proposed business systems, flowing of information and necessary reviews, including report layouts, screens, input documents, necessary alerts, forms file design, forms design, physical file structure, and system integration activities between a number of service providers.

Determined existing business processes, identifying design alternatives, variables among our users, and the diverse operational requirements among our facilities.

Formulate information technology objectives and strategic plans, planning and developing the activities, assessing our hardware and software products, and coordinating information technology resources.

Defined specific requirements such as functionality requirements, data requirements, business rules, process flow, reports and queries, and integration requirements for the system

PA Department of Corrections, Camp Hill, PA 1996-June 2015

Health Care Administrator/Project Manager

Plan, organizes and directs the integration, coordination and evaluation of the contract services functions which include fiscal management, budget analysis and preparation, procurement, contract negotiation, information systems, implementation, and program support, to ensure that health care services are delivered in a timely manner and within the parameters of the contractual guidelines

Worked with our IT Department and contract vendors to develop EMR software for our department, including developing detailed plans and cost schedules, activities, tasks, deliverables, milestones, dependencies and schedules. Track all deliverables and manage the change control process. Secured necessary approvals and prepare formal reports on the status and health of the project

Conducts informational meetings and training regarding the contracts and services that shall be provided

Serves as the liaison to each of the contract vendors regarding concerns that may be raised by either party regarding the administration of the contracts

Assists in the development and implementation of policies and procedures that are implemented statewide

Assists in preparing the health care budget and determining costs of new initiatives

Assign to special projects to meet the Bureau’s goals and objectives

Plan, develop, organize, direct, and analyze our health information technology information system

Assist in writing the RFPs for our health care contracts

Work with staff in county jails regarding health care needs and costs of state inmates

Supervised professional staff

Camp Hill State Correctional Institution, Camp Hill, PA 1993-1996

Correctional Health Care Administrator

Supervisor of professional, technical, and clerical employees at state correctional infirmary

Organized, directed, administered, and managed health care services for inmates in the treatment of illnesses, diseases, and injuries on a 24 hour basis, seven days a week, including pre-and post-operative care, physical examinations, medical and surgical treatment, dentistry, nursing care, therapies, medical and x-ray technology, and medical records maintenance

Negotiated contracts with private medical practitioners for the purpose of providing a full line of clinical services

Participated in recruiting and interviewing of professional staff, prepared work schedules, developed work standards, evaluated work performance, resolved grievances, took disciplinary actions, recommended suspension and dismissal actions

Developed and implemented training programs for professional health care employees and technologists for the improvement of skills, techniques, and job knowledge

Prepared requisitions for supplies and equipment

Acted as staff advisor to the Superintendent on matters of health and welfare of inmates, and physical condition of employees as it affects their ability to perform work

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