Sales Sap
Resume:
Shirley L. Williams
**** ******** ****, #******, ****** TX 75014
addou6@r.postjobfree.com
IT Professional with over 25 years in Order to Cash, with last 20 years in various SAP roles such as Manager, Project Manager, Team Lead, SD/MM/IM/PS Configuration Specialist, SAP OTC trainer; Solution-oriented and a quick study on new technology; Skilled in relationship and team building SAP skills and Knowledge – 25 years of hands on SAP experience (R/2, R/3, ECC, S4/Hana)
- Expert knowledge with SAP configuration, design, development, implementation, master data, SAP modules integration, SAP B2B (business to business) integration
- Subject Matter Expert in evaluating company’s business processes for Order to Cash, Project creation and execution using SAP ERP
- Proficient in Sales and Distribution; Enterprise Structure; Materials Management product creation; Project System; FSCM Collection and Dispute Management
- Hands on experience in SAP modules such as MM, IM, SD, PM, PP, FI/CO, PS, HR (CATS time entry, RE, other features such as DMS, LIS, Workflow, Variant Configuration, SAP Query, LSMW, ALE, IDOCs Leadership Skills – Manager, Project manager, Team Lead, Business Analyst, Functional Analyst, Functional lead, Experienced in Requirements gathering, Feasibility Study, Gap Analysis, Prototype of design solutions Communication Skills – Developed training documentation and conducted training for business partners and peers, worked with business partners and other IT teams to gather and document requirements, expert at troubleshooting and problem solving
Educational Background:
- BS in Computer Science Graduate from Fort Valley State University
- Master Certification in project management from George Washington University Professional Experience:
Sabre 8/2010 – Present
Southlake, TX
SAP Software Engineer Lead - Responsible for leading team efforts for Financial Supply Chain Management (FSCM), focused on Collection and Dispute Management in gathering requirements, providing design solutions and completing configuration. Responsibilities include:
- Documents business requirement and translating user and/or systems requirements into functional and technical specifications
- Schedules and facilitates planning meetings, joint design sessions, specification and documentation reviews, user training with business partners and technical team
- Ensured that all items follow the change management process and were entered and tracked through the change management software
- Prepared demos and conducting design sessions with project team and stakeholders
- Continued to provide development and consultation support for Sabre Hospitality business and technical teams
2
SAP Functional Lead - Responsible for leading team efforts for Sabre Hospitality business unit in gathering requirements, providing design solutions and completing configuration for SAP S/4 Hana project upgrade. Responsibilities included:
- Worked with Scurm Master to ensure project initiative, features, user stories and task are enter and managed in Rally
- Documented business requirement and translating user and/or systems requirements into functional and technical specifications
- Prepared demos and conducting design sessions with project team and stakeholders
- Configured SAP Enterprise Structure (Company codes, sales organization, distribution channel, division), customer master, material master, sales order and billing document creation, project/WBS/network creation, LIS table structure and variants
- Loaded and updated master data using LSMW and SAP MASS transaction
- Created SAP Adhoc report queries
- Worked with Boomi integration team to design solution for SAP inbound/outbound data transfer to/from Non-SAP systems
- Planed and managed teams work assignments
Functional Project Lead - Responsible for leading the integration initiative of SAP PS and CA Clarity portfolio management system for project demand and cost tracking. Responsibilities included:
- Lead PS, IM, CO, HR configuration activities
- Conducted workshops with client team to gather requirements for AS-IS mapping
- Evaluated impact of configuration or process changes across other SAP modules and provided best possible solution for redesign for process improvements
- Worked with integration team to identify and documented SAP PI integration requirements
- Worked with Scurm Master to ensure project initiative, features, user stories and task are enter and managed in Rally
- Delivered demos and conducted design sessions with project team and business partners to ensure high customer visibility
- Prepared test plans and scripts and perform unit and regression testing. Coordinate and drive end-user testing
- Collaborated with external consultants such as Basis and Middleware teams in support of business systems and applications requirements
- Configured PS project WBS structure, project profile, project types, settlement profile and HR CATS
- Configured partner profile, custom IDOC including basic and message types for SAP inbound for data exchange
- Generated Proxy to send extracted data to SAP PI
- Configured integration between SD and PS
- Created a Logical System and an RFC Destination to enable communication between systems within SAP system landscape
SAP Configuration Specialist – provided SAP SD, MM and PS Network integration
- Provided consultation and configuration and support
- Conducted requirement gathering session and demos with business owners and stakeholders
- Configured SD and PS integration for sales document creation generation of PS network
- Configured MM material type and material views
3
- Completed Variant Configuration tasks included creation of classes, characteristics, object dependencies
- Created configurable material master data, which included assignment of classes, creation of material configuration profile, interface design, configuration of characteristic value assignment and bill of materials
- Configured Document Management System (DMS) documents types
- Prepared unit, integration and user acceptance test plans
- Delivered hands-on day to day SAP global production support, including the coordination with team members and external consultants
- Used LSMW to load and/or update master data
- Used CHARM for change control
- Used Rally, Jira and Sharepoint to track production support request McKesson Corporation 10/2007 – 6/2010
Broomfield, CO
SAP Business Analyst – responsible for a full range of activities to ensure the operational, effective and excellence of business processes; integration contact between business partners and IT teams.
- Provided consultation as the functional expert on SAP SD business application processes
- Performed configuration of sales, delivery, and billing document types, sales header and item text, customer header text, output conditions, reason codes, reason for blocking sales document creation
- Maintained customer and material master data, pricing procedure, condition type
- Performed ABAP code reviews, troubleshooting and prepared technical specification documents
- Reviewed and reprocessed failed IDOCs as needed
- Developed and executed adhoc SAP query reports as needed
- Prepared test scenarios for unit, integration and user acceptance testing
- Reviewed, analyzed, and maintained documentation of business processes, including workflows, custom reports and interface programs
- Coordinated project teams integration activities such as Middleware, Quality Assurance, IT Development and EDI support, which ensured business enhancements were tested, met project timeline and met customer expectations
- Scheduled and facilitated planning meetings, joint design sessions, specification and documentation reviews, user training, test inspections
- Ensured that all items follow the change management process and were entered and tracked through the change management software
Port of San Diego 7/2007 - 9/2007
San Diego, CA
SAP Real Estate Consultant – provided consultation on implementing SAP Project Systems with existing SAP Real Estate module
- Consulted on the integration of Plant Maintenance with Real Estate for the implementation of PM module for Planning, Scheduling, and Maintenance service orders
- Analyzed the configuration of RE to determine if creation of PM functional locations via RE object creation would also provide solution for PM cost settlement business process to RE object 4
- Reviewed and reported on the configuration in the areas of PM Asset Hierarchy, which included functional locations, equipment, bill of materials
- Compiled a final analysis report that documented all findings for the various business processes to present to the Senior Leadership Team
Lucent Technologies 1996 – 2007
Highland Ranch, CO
SAP Real Estate Business Analyst/Functional Lead (2/2003–2/2007)
- Performed over all Business Analyst, SAP configuration and testing functions in SAP Real Estate, Plant Maintenance and Project Systems modules, Configuration included: Configured Company Codes, setting up real estate objects such as Business entities, Building, Rental Unit, Rental Agreement, Space/Rooms
- Configured contract/lease options, set up customers/vendors, GL Accounts, and flow types, contract types, project profiles
- Performed end of month billing and chargeback processes, such as executing debit position, costs settlements activities for projects and maintenance orders, posting activity allocations to cost centers, CATS transfers for time recorded for work orders and work centers
- Worked with business partners, user community and interfacing project teams to gather requirements and create functional and technical specifications, project and test plans
- Worked with Sarbanes-Oxley team and business partners to define and deploy SAP user roles that were SOX compliance, thereby enforcing separation of duties
- Conducted user training when new functions/features were added to system
- Performed ABAP code review and analysis
SAP Quote-to-Cash Business Analyst (10/2001– 2/2003)
- Maintained Sales & Distribution Organizational structure and various basic functions in S&D: Partner Determination, Pricing, Master data, Inquiry, Quotation, Sales Order, Delivery, Billing Documents, Invoice
- Configured and set up organizational structures which included sales organization distribution channel, division, sales offices and sales groups.
- Performed SAP configuration of sales, delivery and billing document types, sales area (sales org, distribution channel, division)
- Performed configuration for Logistic Execution (SAP delivery process using Inventory Management) such as, setting up movement types, creation of stock transfer orders, configuration of batch management, set up dynamic availability check of inventory when sales order is created
- Set up business partners (sold-to, ship-to, bill-to, payer), pricing condition and procedures, material types for order types, output typed for document types (delivery doc, billing doc), header and item text ids
- Created test scenarios for unit testing and integration testing for all SD business processes and obtained appropriate sign-offs after successful completion of testing
- Worked with business partners and user community to gather requirements and create functional specification documents
- Trained customer teams/users on SAP SD Quote-to-Cash platform in locations such as California, Colorado, Canada, Brazil, New Jersey, Illinois, Missouri and Florida Other Positions held with Lucent Technologies
- Technical Manager (12/1999 – 10/2001)
o Staff Manager, Managed Budged, Conducted performance reviews, assigned work activities 5
- Project Manager (10/1997 - 12/1999)
o Managed software research and development projects for SAP SD Quote-to-Cash, provided production support and consultation to user community and business partners
- SAP Test Lead (3/1996 - 10/1997)
o Coordinated life-cycle testing for SAP SD Quote-to-Cash platform, Used TestDirector to develop test cases and test scripts, conducted onsite training for users, lead for a team of 10-12 individuals located in California, Denver and New Jersey
OTHER WORK EXPERIENCES
- Technical Development Lead AT&T, Denver, CO 2/1990 - 3/1996
- Programmer/Analyst AT&T, Aurora, CO 5/1985 - 2/1990
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