PROFILE

**+ years experience in Operations Management within Ground Transportation, Logistics, Inventory and Warehouse environments; managing unionized and salaried associates. Responsible for developing, providing feedback, training and terminating.

Managed department metrics

Coordinated daily operational objectives of performing departmental functions in an efficient, timely manner while meeting quality performance standards

Proven ability to identify, analyze and quickly implement solutions during time-sensitive situations

Diplomatic personnel manager with superior communication skills

Organized, highly motivated and flexible to manage changing goals and priorities

Fluent in BASIS, SAP, Telematics, LEO, BOSS, eRep, Windows applications (Excel, PowerPoint, Outlook and Word)

Professional Experience

UBA Chemicals Inc. (Mississauga, ON.) September 2019 – March 2020

Operations Supervisor:

Take orders, handle requests and schedule deliveries for customers.

Create bills of lading, weekly documents for drivers and update weekly production reports.

Maintaining daily operations with consideration to cost, safety, government regulation, collective agreements and company policies.

Schedule and follow-up on the maintenance plan for the fleet according to required frequency including annual certification of tractors and trailers.

Schedule and assign drivers and equipment per Ministry of Transportation regulations to satisfactorily meet customer needs.

Oversee expenses related to the unionized staff including rental of uniforms from supplier as per the purchasing policy.

Working as the Member of Joint Health and Safety Committee (JHSC); resolving safety concerns, conducting monthly work-site inspections, attending monthly meetings.

Promote a safe, fair and consistent work environment that engages employees and builds positive morale.

Comply with Ministry of Transportation regulations including but not limited to Hours of Service, Compliance, Safety, Accountability, Roadside inspections and Pre/Post Trip inspections.

Maintain and calculate inventory at the end of each operation cycle.

Ensure that all documents for supplier products, delivery and pick-ups are up to date and well maintained.

Flanagan Foodservice Inc. (Whitby, ON.) September 2017 – April 2019

Regional Transportation Supervisor / Drivers’ Manager

Manager of up to thirty (30) delivery drivers in five (5) different locations in Ontario.

Managing their daily activities, customer service level and time management.

Managing the budget, Cost Per Case and other expenses.

Managing their Payroll, time-off requests, attendance, health and safety.

Conducting un-announced trade visits, auditing drivers on compliance, trainings, Health and Safety, MOL and MTO rules.

Managing employees’ trainings. Scheduling their on-line trainings, conducting their practical power equipment trainings.

Managing equipment service scheduling in coordination with fleet department.

Reporting and managing equipment accidents and personal injuries, managing the early and safe return to work programs of the drivers in coordination with Health and Safety and Human Resources Departments.

Member of Driver Retention Committee.

Recruiting and on-boarding new employees.

Conducting interviews and road tests in coordination with Human Resources.

Dispatch and routing Support.

Managing the integrity and the efficiency of the daily routes in coordination with the Routing Department.

Supporting Dispatchers at the beginning of the day.

Representing the Management in Joint Health and Safety and HACCP Committees.

Conducting monthly site inspections.

Investigating injuries and accidents root causes, ensuring the success of the compliance to OHSA.

Coca-Cola Refreshments (Brampton, ON.) March 2000 – March 2017

Operations Supervisor:

Distribution/Transportation

Staff, train, evaluate and develop team members.

Network, Mobile phones and Telematics Champion.

Serve as acting manager when leadership is not available.

Decreasing Cost per Case to $0.45-$0.50 YTD by decreasing overtime and call backs to 5% or less.

Reducing GAP time to 47 minutes by using Six Sigma techniques as the company expectations.

Closing of 95% of CST tickets within the time limit and communicating with customers the results.

Auditing 10% of actual loads, correcting inventory differences and loading errors with warhouse team.

Liasison between distribution, warehouse, and sales, on a daily basis.

Plan and coordinate daily execution of daily operations.

Collaborate daily with dispatch (Leo) for necessary equipment changes, time windows, and review new outlet setups.

Liasison between equipment maintenance, fleet issues, and daily requirement planning for rental equipment if need.

Ensure adherence to delivery standards, efficiencies and regulatory requirements

Participate in management hudles, callouts are made with action plan, planning and forecasting next day business.

Manages drivers' delivery schedule and hours worked.

Establish and maintain positive customer relationships and resolving customer issues.

Manage and audit team member's timekeeping.

Manage within labour and OPEX budget.

Familiarity with DOT regulations, Valid AZ License.

Warehouse

Ensured the timely and efficient loading of all routes including, bulk and side pocket trucks.

Increased the productivity of loading with allocated lanes and signs.

Control and monitor the daily activities of over 100 union employees.

Supervise checkers, loaders, bulk returns, check-in procedures are followed as per Coca Cola’s excellence program.

Manage and direct all daily activities of the Operation while coordinating with Receiving (IPT), Production, replenish, and Distribution.

Set Standard Operating Procedures for picking to ensure minimal damages and train and supervise all staff accordingly.

Enforce all Health and Safety guidelines.

Inventory Control

Conducts reconciliation and follow-up of all differences between perpetual records and physical inventory counts on a daily/weekly basis.

Ensure all inventory internal control policies are followed by direct reports as well as other departments.

Auditing all procedures within the facility that affect inventory to ensure compliance with company policies.

Ensure that an age audit is performed weekly and control the inventory team.

Investigate and report reasons for discrepancies in full goods.

Provide support for SAP, AS-400/BASIS/KRONOS and the Network.

Management Member of Joint Health and Safety Committee

Working as the Member of Joint Health and Safety Committee (JHSC); resolving safety concerns, conducting monthly work-site inspections, attending monthly meetings.

Assisting the Incident Review Committee (IRC) as needed; investigating traffic accidents, finding and correcting root causes and preventing future accidents.

Reporting the critical injuries to MOL, scheduling / conducting on-site investigations, taking necessary actions.

Collecting and re-creating MSDS with the collaboration of Safety Department Representatives.

Working with Union and Department Managers, Coordinating with National Level Safety Department to manage WSIB claims, ensuring the Early and Safe Return to Work Program of the injured employees and returning them to their pre-injury states. Placing permanently restricted employees to alternate positions.

Coordinating with WSIB for Return to Work Trials, reducing WSIB cost by eliminating lost time claims.

Conducting Health and Safety trainings to reduce the number and severity of injuries.

Working with Security Department to prevent fraud, representing the Company in arbitrations.

Education and Training

London Chamber & Commerce (Guyana)

Advance Accounting

Small Industry Extension Training (India)

Information & Storage Retrieval Systems

Success Business College (Canada)

Computer Accounting Program

Networking & PC Repair Program

Coca-Cola Refreshments

Driver Trainer

Labour Relations

Accident Prevention and Return to Work Management (WSIB)

Purchasing and Procurement

TDG / WHMIS

Supervisor Health and Safety Awareness (Government of Ontario)

Incidental Spill Response Training (ERTS)

AZ Driver License

Attended Civil Management and Due Diligent training

Attended Coaching and feedback training

Warehouse Management

Inventory Control Management

LEAN and Six Sigma Associate Training

AS400 / Kronos Trainings, MS Office, Excel, Word, PowerPoint and Outlook.

SAP (PP/MM/FICO)

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