Document Control Sales
Resume:
ARUN SOMAN PILLAI
MANGAF, BLOCK - *, STREET No.:*6, BUILDING - 147
addojw@r.postjobfree.com
OBJECTIVE To obtain a rewarding and responsible position where my abilities, experience and education can be utilized. Looking forward to accepting more challenging work to apply my knowledge on developing technologies.
CAREER SUMMARY • Ten years' experience in as Document Controller.
• One-year experience as Technical Assistant.
• One-year experience as Customer Relationship Executive. WORK EXPERIENCE DOCUMENT CONTROLLER SPECIALIST 05/2016 - Current 1. WOOD. (AMEC FOSTER WHEELER), KUWAIT
Responsibilities:
• Registering of internal and external documents in Convero Document Control System and uploading to SharePoint.
• Process incoming and outgoing transmittal according to appropriate document management procedures, using the correct project information system.
• Maintaining a unique, sequential numbering system for all documents in accordance with Document Control Procedures and Client Project variations.
• All documentation, whether electronic or hard copy format, is processed in a controlled and systematic manner.
• Ensure proper document classification, revision control, document status, deliverable dates, and number of documents received and sent.
• Ensure documents issued for review or approval is monitored and returned in a timely manner.
• Communicate and Co-ordinate with Contractor Document Controllers.
• Control and report on services management and assigned project documentation using Convero.
• Independently handling multiple EPC Contractor Documents.
• Ensure accurate records are maintained in accordance with the Document Control Procedures.
• Receiving Hard copy from EPC Contractors and update information in the Document Register.
• Maintain proper organization and storage of documents and information.
• Ensuring the use of standard templates for compiling documents.
• Expedite and maintain acknowledgements to transmittal and letters.
• Assure document quality to include completeness, accuracy and compliance with established procedures and updates.
• Prepare and submit Dash Boards including Master Document Register and Document Review Status Reports to the Client (KIPIC) and PMC Project Team, whenever assigned.
• To maintain a safe and secured working environment within Document Control. DOCUMENT CONTROLLER 05/2014 - 05/2016
2. GS ENGINEERING & CONSTRUCTION., KUWAIT
Responsibilities:
• Prepares document transmittals to Client and Subcontractors.
• Arrange meeting with the Clients and Subcontractors regarding the determination of our project requirements.
• Assist for making Project Final Dossier.
• Communicate relevant project information with Subcontractors and project team.
• Ensure that all the Subcontractors have valid Insurance Policies and follow- up with them.
• Request quotations from various Vendors for the requirement of project and effectively follow -up with them.
• Sending mails to all Subcontractors regarding the submission of Working Hour plan, Monthly Progress Invoice and Quotations before the due date.
• Coordinate with Subcontractors, site Engineers to ensure about daily progress.
• Submit the Working Progress Report to Client on a daily basis.
• Ensuring sequential numbering system in each and every outgoing correspondence.
• Incoming and outgoing letters to and from the Subcontractors and Clients and follow up for the response within the concerned departments.
• Ensuring quality formats being used adequately for correspondences, transmittals to Clients and Subcontractors.
• Ensure all the other departments for timely reply to the Subcontractors correspondences before the due date.
• Maintain documentation for projects under taken by Contracting Division making in use the project numbering system for easy traceability and proper filing (soft and hard copy).
• Faxing, Photocopying and Scanning.
• Ensures proper document classification, sorting, filing and proper archiving.
• Collect all the day to day activities in Site along with the status of Manpower & Equipment and inform to all higher authorities of the Project.
• Coordination with all construction managers, Engineers, Supervisors and other functional / departmental heads.
DOCUMENT CONTROLLER 10/2009 - 04/2014
3. MOHAMMAD SALEH & REZA YOUSEF BEHBEHANI., KUWAIT Responsibilities:
• Maintain registers of all receipts and issues or submissions of documents and correspondence.
• Daily routine activities of Document Control, including distribution of documents, maintaining electronic folders and directories.
• Classification, sorting, filing, copying, archiving and retrieval of Drawings.
• Using document numbering system for maintaining the documents.
• Backup maybe done either electronically or through extra hard copies of a document.
• Preparation of task list and reviewing it in line with the time line specified in advance.
• Assist with production of reports and documents as required.
• Undertake any other duties that may be assigned from time to time.
• Preparing Daily Sales invoices, Purchase invoices and Delivery Order using ERP software.
• Preparing quotations as per the requirement.
• Handling customer requests.
• Preparing Daily Sales & Purchase Report and inform the report to all concerned Managers.
• Preparing monthly commission for the sales people based on the monthly sales of vehicles and accessories.
• Daily update and edit the customer‘s record as per the information from CRM department.
• Maintaining good customer relationship.
• Answering customers telephone queries.
Technical Assistant 04/2008 - 07/2009
4. Lifemed Technologies Ltd, COCHIN
Responsibilities:
• Basic Troubleshooting, installation & maintenance of designated equipment.
• Ordering and managing parts at correct time.
• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
• Maintaining communication with customers to ensure resolution and proper follow- up, leading to customer satisfaction.
• Managing vendor's service delivery process in compliance with company policy.
• Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.
Customer Relationship Executive 02/2007 - 03/2008
5. First Source India Ltd, COCHIN
Responsibilities:
• Deal directly with customers either by telephone, electronically.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Provide pricing and delivery information.
• Set up new customer accounts.
• Process orders, forms, applications and requests. SKILLS • Ability to work well under pressure and deliver quality results on time.
• Professionalism and strong work ethic.
• Ability to work Independently.
• Oral and written communications skills.
• Ability to evaluate, prioritize, organize and delegate work schedules.
• Ability to handle multi tasks and trouble shoot.
• Strong leadership skills.
• A comprehensive understanding of health and safety regulations. EDUCATION SREE BUDDHA COLLEGE OF ENGINEERING., PATTOOR, 2006 BACHELOR of TECHNOLOGY: ELECTRONICS & COMMUNICATION ENGINEERING M.S.M HIGHER SECONDARY SCHOOL, KAYAMKULAM, 2002
Certificate of Higher Education: SCIENCE
St.JOHN'S HIGH SCHOOL, MAVELIKARA, 2000
SSLC
CERTIFICATIONS • Diploma in CCNA (from Logic Software Solutions Pvt. Ltd).
• Diploma in Software programming on C++ Programming. PERSONAL PROFILE • Date of Birth: 20/10/1984
• Nationality: Indian
• Language Known: English, Hindi, Malayalam, Arabic (speaking).
• Visa Type/Status: Visa No.18
• Civil Id No: 284*********
• Driving License holder (Kuwait & Indian)
DECLARATION: I hereby declare that all the above-mentioned details are true and correct to the best of my knowledge and belief.
Date: Arun Soman Pillai
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