LAWRENCE D. MENDEZ
Phase IV Blk*** Lot** Mary Cris Complex
Pasong Camachile II, General Trias, Cavite
Mobile Num. 093********
Email Add: addoc8@r.postjobfree.com
OBJECTIVES:
To work with an organization where I can continuously learn in the pursuit of achieving functional excellence, thus getting maximum job satisfaction and optimum career growth.
WORK EXPERIENCE:
VXI Global Holdings Inc (Pasay)
Position: Account Associate / Account: AT&T ISM Platinum
Duties : Providing solution to customer’s concerns / Sales.
Employment Period: July 25, 2017 – August 8, 2019)
Convergys Philippines (Alabang)
Account: AT&T GoPhone & AT&T Mobility
Position: Customer Service Representative / Sales Associate.
Duties : Providing solution to customer’s concerns / Sales.
Employment Period: February 26, 2016 – July 9, 2017
Manpower Outsourcing Services Inc.
Client: DTT (Digital Terrestrial Television – ABS-CBN)
Position: Encoder
Duties : Encoding customer’s account information. (Siebel) / Creating reports.
Employment Period: February 3, 2015 – February 2, 2016
Pacifichub Corporation
Account: ABS-CBN Convergence Migration Process.
Position: Contact Center Associate (From Encoding to Outbound Sales).
Duties : Encoding in siebel (Sales Order Creation/Activation), Outbound Customer Service, Redemption (Field), and Outbound Sales.
Employment Period: February 11, 2014 – September 30, 2014
EDUCATIONAL BACKGROUND
Tertiary : Asian Institute of Computer Studies (Dasmarinas, Cavite) 2012-2014
Business Information Management