James Lubin Merisca Tel: 778-***-****

**** *********** ****, *********, ** V3E 2P1 addoa5@r.postjobfree.com

PROFILE

Outstanding professional with 20 years experience in Customer Service. Highly qualified to resolved conflicts. Completed Police Foundation Program and Basic Security Training. Hardworking Professional with exceptional judgment. Analytical individual with an excellent attention to details. Organize, flexible and quick to adapt to new task and responsibilities. Polite, extremely approachable and also capable to follow orders and complex instructions. Experience in using surveillance equipment, including camera and security systems.

Computer Knowledge: MS Words, Excel, Office, PowerPoint, Internet, Lotus Note.

PROFESSIONAL EXPERIENCE

Mobile Field Supervisor

Paladin Security, Burnaby, BC 2019

Dependable for the productivity and actions of a small group of Ten employees

Provide outstanding and personalized customer service as front line representative of our clients organization

Inspect contracted sites to ensure security staff are meeting company standards in terms of uniforming, training and site procedures.

Safely operate and maintain company issued vehicle

Enforce property rules in order to maintain the security and safety of our clients and their assets

Complete walking patrols and inspections of facilities and equipment as required on sites

Escort Safety

Securiguard, Vancouver, BC 2017 – 2018

Responsible for escorting of all non-cleared personal, janitorial/maintenance crews and contractors performing work in secure areas of the mission or other locations as directed by the supervisor to ensure that secure areas remain uncompromised

Secured worksite upon completion of work by ensuring that all uncleared personnel have exited the area

Prepared and ensures that all materials entering a Controlled Access Area have been inspected by designated personnel prior to entering

Produced incident reports of any and all work- related problems or security incidents to the appropriate sections

Escorted VIP’S security oversight, classified material destruction, baggage and or other duties as required

Manager Trainee

Hertz Canada Limited, Burnaby, BC 2016 – 2017

Protected company assets through enforcement policies

Supported performances of the location sales and margin goals by working closely with Location Manager

Established solid customer service to understand buyers need and interest

Provide support for the branch’s business plan by assisting the location manager with billing issues and process payments

Cleaned services site facilities to ensure professional appearance and positive customer service

James Lubin Merisca Tel: 778-***-****

1363 Honeysuckle Lane, Coquitlam, BC V3E 2P1 addoa5@r.postjobfree.com

Sales & Lease Consultant

KIA West, Coquitlam, BC 2015 – 2016

Managed, organized and develop an in-dept understanding of the car inventory and use that knowledge to encourage customer to make a purchase

Worked with the marketing team to grow customer base

Identified the opportunity for setting up the sales lot or the showroom floor for promotion and to put new models on display

Negotiated to develop sales agreements that benefit the company as well as the customer

Highlight of Qualification

Police Foundation

Discovery Community College

Vancouver, BC

2017 – 2018

Basic Security Training

Discovery Community College

Vancouver, BC

2017 – 2018

World Host Training Services

Douglas College

Coquitlam, BC

2014 – 2015

Damage Insurance Diploma

College O’Sullivan

Montreal, QC

2012 – 2013

Business Management Diploma

University of Montreal

Montreal, QC

2009 – 2010

Real Estate Agent

College Andre Laurendeau

Montreal, QC

2007 – 2008

Education, Course & Training

Canadian Government and Politics

Canadian Charter and Criminal Code

Criminal Justice in Canada

Crisis Intervention 1 & 2

Conflict Management

Health and Safety Management

Criminal Investigation 1& 2

Diversity and Multiculturalism

Courtroom Procedure and Testimony

Social Sciences (18) successful credits

Traffic Management

Accident Investigation

Criminology

Introduction to Finance and Accounting

Business Planning

VSA Certification

Home Health Aid Course

WHMIS Certification (2015)

Contact this candidate