Pʔʑʈʇʕʕʋʑʐʃʎ Sʗʏʏʃʔʛ

Sʍʋʎʎʕ

Wʑʔʍ Hʋʕʖʑʔʛ

Cʛʐʖʊʋʃ Vʃʔʉʃʕ

San Angelo, TX 76905

325-***-**** - addo42@r.postjobfree.com

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of health care. Motivated to learn, grow and excel in nursing.

Skilled Mental Health Technician with certifird nurses aid degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results. Mental Health Treatment

Mental health care

Mental Health

Home Health Nursing

Healthcare staffing

Healthy living activities

Safety and health precautions

Health and wellness

03/2020 to 04/2020 Mental Health Technician/Certified Nursing Aide Rivercrest Hospital – San Angelo, TX

Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.

Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.

Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.

Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.

09/2013 to 10/2014 Capital One Online Banking Representative SITEL Worldwide Corporation – San Angelo, TX

Drove operational improvements which resulted in savings and improved profit margins.

Resolved customers problems, improved operations and provided exceptional client support.

Increased customer satisfaction by resolving credit card issues. Handled 50 calls per day to address customer inquiries and concerns. Resolved conflicts and negotiated mutually beneficial agreements between parties. Maintained excellent attendance record, consistently arriving to work on time. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Worked with capital one customers to understand needs and provide customer service.

03/2013 to 09/2013 Certified Nursing Aide

Cedar Manor Nursing Home – San Angelo, TX

Helped patients effectively manage routine bathing, grooming and other hygiene needs.

Supported ambulation and physical therapy needs by conducting planned exercise routines.

Maintained complete confidentiality with patient information to provide professional, secure medical services.

Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices. Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery. Assisted nurses by taking patient blood pressure, measuring heartbeat and recording vital signs in physical examinations.

Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals. Promoted good oral and personal hygiene by aiding elderly patients with shaving, bathing and teeth brushing.

06/2011 to 03/2013 Restaurant Team Member/Cashier

Whataburger – San Angelo, TX

Restocked food items, including condiments and toppings, when inventory ran low.

Observed strict procedures regarding food handling and sanitation to prevent foodborne illnesses.

Suggested add-on items like desserts and side dishes, which increased revenues through upselling.

Managed cash and credit card transactions with efficiency at drive-thru, slashing wait times by 20%.

Successfully communicated with all team members to navigate job duties and Eʆʗʅʃʖʋʑʐ

Cʇʔʖʋʈʋʅʃʖʋʑʐʕ

complete daily tasks.

Checked completed orders for accuracy and bagged meals for easy carrying. Observed customer purchases in line and differentiated between standard portions.

Promoted customer loyalty by efficiently handling food and service complaints. Processed payments and counted change to complete transactions. 08/2009 to 12/2010 Summer Program Junior Staff

Boys And Girls Club – San Angelo, TX

Developed and created programs and monitored effectiveness against individual participant needs.

Developed and deepened partnerships with related organizations to enhance success by eliminating duplication.

Spoke with community organizations to boost outreach and highlight programs successes.

Maintained excellent attendance record, consistently arriving to work on time. Resolved conflicts and negotiated mutually beneficial agreements. Expected in 05/2020 Licensed Vocational Nurse: Nursing Education Howard College - San Angelo, TX

Member of The National Society of Leadership and Success Member of Phi Theta Kappa

05/2013 High School Diploma : Basic

Central High School - San Angelo, TX

05/2013 Certified Nurses Aid: Basic/Dual Credit And Certified Nurses Aid Howard College - San Angelo, TX

First Aid/CPR Certified

BLS/Basic Life Support

Licensed Vocational Nursing

Contact this candidate