Professional Summary
Skills
Work History
CѕџіѠѡіюћ S. BџѦюћѡ
Pittsburgh, PA 15212 • 304-***-**** • *****************@*****.*** Hardworking, conscientious, reliable and energetic person with experience in various areas. Energetic and eager to learn new skills, concepts and techniques. Committed to productivity, maintaining a safe work site and overall mastery of task. Respectful and punctual with ability to multitask. Ability to take initiative when appropriate. Takes pride in a job well done. Comfortable working as a member of a team or on own. Acknowledges the importance of confidentiality and faultless performance. Ready to move beyond the music field and begin a new career to establish a permanent residence in Pittsburgh or surrounding area. Delivery
Driving personal/company owned vehicle
Directing
Insurance form completion
Organizing
Interior Painting
Following company policies
Revenue and distance reporting
Phone and in person sales
Personal safety and welfare
Valid West Virginia driver's license
Vehicle loading and unloading
Motivational personality
Personal discipline
Personalized customer service
Interpersonal communication skills
Clean driving record
Customer-oriented
Stage designs, rigging, setup
Choir performances
Solo performances
Vocal projection
Band performances
Life insurance quotes and sales
Claims reporting systems
Policy renewals
Delivery Associate, 04/2020 to Current
Amazon – Pittsburgh, PA
Deliver packages using Amazon vehicle
Utilize Amazon phone which increases proficiency in locating and delivering packages with efficiency and speed
Establish punctuality and perform in professional manner Transport packages to customer locations in timely manner Personal Vehicle Driver, 10/2019 to 01/2020
United Parcel Service – Uniontown, PA
Seasonal position
Sorted, loaded, and delivered packages using personal vehicle Occasionally assist other drivers in sorting packages for delivery Utilized UPS phone which increased proficiency in locating and delivering packages with efficiency and speed
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately Transported packages to customer locations in timely manner Operations Associate, 09/2019 to 11/2019
JCPenney – Morgantown, WV
Worked with merchandise in stockroom to fill carts destined for floor to restock merchandise Created and changed signs during sales events
Restocked shelves
Began work during early morning hours before store opened Often on floor when store opened and was responsible for helping customers locate merchandise and give advice on items to be purchased Customer Service Representative, 07/2019 to 08/2019 American Income Life Insurance Company – Morgantown, WV Contacted customers whose information was already established by company Scheduled appointments with customers in their homes to involve necessary family members Discussed current life insurance and established adequacy for current needs. Followed-up with customers to inform them of any corrections or changes to their insurance policies.
Educated customers on promotions and changes to enhance sales Offered advice and assistance to customers, paying attention to special needs or wants Consulted with other customer service representatives to resolve discrepancies and create effective solutions
Driver/General Worker, 11/2018 to 01/2019
Webb's of Beckley Florist – Beckley, West Virginia Delivered flower arrangements and plants in timely, secure manner Performed general work assigned by employer
Given assignment of decorating store front window
Seasonal work while on winter break from Glenville State College Custodial Maintenance Worker, 05/2018 to 08/2018
Glenville State College – Glenville, WV
Applied putty, wood filler, spackling and caulks to prep surfaces and fill in holes Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials
Protected all surfaces from damage and spills by using drop cloths prior to and during painting
Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls
Collected trash and emptied receptacles and recycling containers Education
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable
General Worker, 01/2018 to 05/2018
Kroger, State Street – Gassaway, West Virginia
Restocked store shelves during night hours while attending Glenville State College Stocked merchandise each shift, clearly labeling items, arranging according to size or color, and preparing attractive displays
Blocked and faced products on displays and shelves in accordance with company policy Maintained effective team member communication
Checked and pulled defective or expired products from shelves Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns
Mortuary Assistant, 05/2016 to 08/2017
Melton Mortuary Inc – Beckley, WV
Supported funeral director with all facets of funeral service coordination Worked with families during memorial services, wakes and funerals Provided support for fellow employees by sharing duties of setting up flowers for services, directing parking lot traffic, being lead car in funeral procession and cleaning and detailing funeral procession vehicles to ensure cleanliness and professionalism Displayed highest level of professionalism and sensitivity when dealing with grieving family members
Greeted funeral guests and coordinated seating
Transported bodies from various locations
Assisted in washing, dressing and presenting body
Varied employment dates while attending Glenville State College Time frame depended upon school holidays and summer breaks Resident Assistant, 08/2016 to 05/2017
Glenville State College Resident Assistance – Glenville, West Virginia Served as mentor to freshmen students
Enforced and implemented all university and campus housing policies Created and implemented social, educational and recreational programs for students Performed several administrative duties, including room transfers, incident reports and maintenance requests
Conducted tours for students and families
Bachelor of Arts: Vocal Performance, 07/2019
Glenville State College - Glenville, WV
High School Diploma: 05/2014
Woodrow Wilson High School - Beckley, WV