MOHAMMED NAVEED.A

Contact No: +974-********, +91-950*******,

E-Mail: addnqn@r.postjobfree.com

CAREER CONTOUR

An M.B.A graduate with over 5+years of rich experience in Store Operations Management, Retail Management, Merchandizing, Business Development, Sales & Marketing, Customer Relationship Management and Team Management with reputed brands in Retail sector.

Served Society Stores as City Operation Manager / Logistics Manager

An Out-of-the-Box thinker with a flair for charting out marketing strategies, contributing towards enhancing business volumes & growth.

Adept in managing overall profitability of operations and accountable for strategic utilization and deployment of available resources to achieve organizational objectives.

Expertise in developing & managing retail channels in order to derive the required market share, revenue and profit of the organization.

Excellent interpersonal, analytical & negotiation skills with proven track record of spearheading numerous cost innovation projects during the career span.

CORE COMPETENCIES

Formulating strategies and reaching out to the unexplored market segments / customer groups for business expansion.

Analysing latest marketing trends and tracking competitors’ activities and providing valuable inputs for fine tuning sales & marketing strategies.

Implementing sales & showroom promotion plans & new store concepts to generate sales for achievement of targets.

Coordinating promotional activities for new releases & special products. Conducting events and organizing brand promotion activities.

Developing Standard operating procedures and formats for smooth Operations and proper control.

Conceptualising visual merchandising displays, windows & design of retail outlets for maintenance of a high-end store Image.

Implementing strategies to minimise and control Pilferages.

Gaining mileage for the brands cost effectively by way of PR– getting Advertorials on brands, New product introduction etc.

Coordinating with advertising agencies for developing communication plans based on specific media objectives and analysing evaluations to utilize in new media plans.

To ensure that the store in compliance with all employment and state laws.

Taking adequate measures to monitor and analyse the performance of agents and other units pertaining to cost, quality and delivery norms.

Handling product planning and range designing; ensuring optimum inventory levels for achieving cost savings.

Training team & ensuring adherence to the norms; reviewing performance of Sales & Operations in territory for reporting to management.

Creating and sustaining a dynamic environment that fosters develop Opportunities and motivates high performance amongst team. Strategic Planning

Business Development

Retail Operations

Brand Development

Merchandizing

Target Achievement

Team Management

Channel Management

EMPLOYMENT CHRONICLE

City operation Manager- Retail Operations

Aditya Birla Retail Limited, CHENNAI.

Accountabilities:

In task to handle stores Retail operations of 6 company outlet

Efficiently handled a team of 96 Customer service Associates, 10 Floor Supervisor and 6 Store Manager.

Prepare on Launch readiness of new initiatives and Products at Stores.

In Responsible for sourcing manpower and recruiting the staff’s for store, implementing Planogram stores.

Identifying New location for new store role outs new NSO

Achieving Scores for Service Audit as per laid targets on Monthly basis for Business Excellence and for better customer support.

Audit and verification of spot cash and petty cash of stores

Assortment of New Products for availability in stores.

Maintaining NPI and NIP

Maintaining Positive P & L for the stores

Drive sales at stores for revenue generation.

Ensuring Retention at the store at the give parameters

Inventory approval for stocks and liable for store shrinkage

100% Customer Care delivery at Stores

Ensure Product & Process knowledge of the team through regular SHIFT BRIEF.

Motivation & Employee Engagement

Ensuring Growth in F&V sales for Profitability with control in indenting and Dump posting

Liable for stock check on monthly basis and store shrinkage Handling customer compliance and getting Feedback from customers on filtrates and assortments of products available in stores.

Delivering best customer service at stores

Highlights:

Regular Motivation, Training and Employee engagement activities on Themes.

Highest achiever for per square feet sales for 3 quarter.

Successfully exceeded the assigned targets and to achieve Nationally first in pan India and won Samsung Tab for selling Highest beverages in the country in the month of May and June 2018

Leading the Team for getting 5th place across pan India in F&V Business

Got Best Retail Manager Award from Group CEO Mr. Pranab Baruva in 2018

Tie-ups and cross promotions activities for in store promotion.

Organising and Implementing Service Camp activity as per laid norms.

Heading a team of 37 members.

Supply Chain Manager in Aditya Birla Retail Limited More Super Market- Hub Operations, Chennai

Accountabilities:

In task to handling Hub Operations for central Chennai

Responsible for AOP planning Based on the Projection of Load

In Responsible for Conversion of 90% on daily OFD

Identifying New location for new Hubs for Role outs

Achieving Scores for 95 %CSAT Score on Daily Basis.

Audit and verification of spot cash and petty cash of Hubs

Maintaining Day 0 percentage at 83%

Maintaining NPS score for sellers

Maintaining Positive CPS Cost

Handling customer compliance and getting Feedback.

Handling Seller shipment Pick Ups

Allocation of Fleet Based on Load Projection

Allocation of Financial Budget for Hub operations

Responsible for all Employee engagement Activities on Monthly basis Like Fun Friday etc

Projection and Deliverance Big Day sale for All Hub

Participate in AOP Annual Operating Plan, Capital, and cash budgeting.

Setting up the BEP Target for all Branches to act on Branch wise Profitability

Responsible for Piloting the E-commerce Platform in the Thika City Level.(in progress) Key Achievements

Started career as Assistant Manager and was assigned as store in charge for Aditya Birla Retail Limited.

Promoted the grade of the store from C grade to A grade with consistent performance for more than 8 months .

Overall highest number of Sales and Profitability in a month of July 2018 1 Crore Sales in 3800 Sqft.

Achievement award for c3 in the month of May 2018 from the circle manager MR. Suresh Kumar SCHOLASTICS

B.B.A from Islamiah College (Autonomous) Vaniyambadi in 2014

MBA from Crescent Business School, Chennai in 2016 PROJECT & INTERNSHIP CREDENTIALS

I have done my project in Essar Shoes, Ambur as a Role of Trainee Human Resource Manager for a period of Three months.

I have done my project in Vcare Wipro Solution in Chennai, as a Role of Trainee Marketing Manager for a period of Three months.

I have done my project in Elite Leather in Chennai, Process of Export & import the Goods in Online Stock Market.

TECHNICAL CREDENTIALS

Well versed with Windows - 95/98/ 2000/ XP/ Professional.

Proficient in Ms- Office, ability to optimize, maintain most of Microsoft products on the Windows and Internet Applications.

PERSONAL DOSSIER

Fathers Name : Noorul Ameen. A

Mother Name : Salma Jabeen. P. M

Date of Birth : 18th Oct 1993.

Gender : Male

Nationality : Indian

Passport No : T9854589

Date of Expiry : 17/10/2029

Passport Status : Visiting Visa

Availability : Immediate

Linguistic Abilities : English/Tamil/Hindi/Malayalam & Urdu. Permanent Address : ANA House,

No 24/117, Mullah Street,

Pernambut.

Vellore District

Present Address : Zone 25, Street No 820, Building No 122 Al Mansoura Landmark: Near Almeera Supermarket

Doha, Qatar

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