MOHAMMED NAVEED.A
Contact No: +974-********, +91-950*******,
E-Mail: ***************@*****.***
CAREER CONTOUR
An M.B.A graduate with over 5+years of rich experience in Store Operations Management, Retail Management, Merchandizing, Business Development, Sales & Marketing, Customer Relationship Management and Team Management with reputed brands in Retail sector.
Served Society Stores as City Operation Manager / Logistics Manager
An Out-of-the-Box thinker with a flair for charting out marketing strategies, contributing towards enhancing business volumes & growth.
Adept in managing overall profitability of operations and accountable for strategic utilization and deployment of available resources to achieve organizational objectives.
Expertise in developing & managing retail channels in order to derive the required market share, revenue and profit of the organization.
Excellent interpersonal, analytical & negotiation skills with proven track record of spearheading numerous cost innovation projects during the career span.
CORE COMPETENCIES
Formulating strategies and reaching out to the unexplored market segments / customer groups for business expansion.
Analysing latest marketing trends and tracking competitors’ activities and providing valuable inputs for fine tuning sales & marketing strategies.
Implementing sales & showroom promotion plans & new store concepts to generate sales for achievement of targets.
Coordinating promotional activities for new releases & special products. Conducting events and organizing brand promotion activities.
Developing Standard operating procedures and formats for smooth Operations and proper control.
Conceptualising visual merchandising displays, windows & design of retail outlets for maintenance of a high-end store Image.
Implementing strategies to minimise and control Pilferages.
Gaining mileage for the brands cost effectively by way of PR– getting Advertorials on brands, New product introduction etc.
Coordinating with advertising agencies for developing communication plans based on specific media objectives and analysing evaluations to utilize in new media plans.
To ensure that the store in compliance with all employment and state laws.
Taking adequate measures to monitor and analyse the performance of agents and other units pertaining to cost, quality and delivery norms.
Handling product planning and range designing; ensuring optimum inventory levels for achieving cost savings.
Training team & ensuring adherence to the norms; reviewing performance of Sales & Operations in territory for reporting to management.
Creating and sustaining a dynamic environment that fosters develop Opportunities and motivates high performance amongst team. Strategic Planning
Business Development
Retail Operations
Brand Development
Merchandizing
Target Achievement
Team Management
Channel Management
EMPLOYMENT CHRONICLE
City operation Manager- Retail Operations
Aditya Birla Retail Limited, CHENNAI.
Accountabilities:
In task to handle stores Retail operations of 6 company outlet
Efficiently handled a team of 96 Customer service Associates, 10 Floor Supervisor and 6 Store Manager.
Prepare on Launch readiness of new initiatives and Products at Stores.
In Responsible for sourcing manpower and recruiting the staff’s for store, implementing Planogram stores.
Identifying New location for new store role outs new NSO
Achieving Scores for Service Audit as per laid targets on Monthly basis for Business Excellence and for better customer support.
Audit and verification of spot cash and petty cash of stores
Assortment of New Products for availability in stores.
Maintaining NPI and NIP
Maintaining Positive P & L for the stores
Drive sales at stores for revenue generation.
Ensuring Retention at the store at the give parameters
Inventory approval for stocks and liable for store shrinkage
100% Customer Care delivery at Stores
Ensure Product & Process knowledge of the team through regular SHIFT BRIEF.
Motivation & Employee Engagement
Ensuring Growth in F&V sales for Profitability with control in indenting and Dump posting
Liable for stock check on monthly basis and store shrinkage Handling customer compliance and getting Feedback from customers on filtrates and assortments of products available in stores.
Delivering best customer service at stores
Highlights:
Regular Motivation, Training and Employee engagement activities on Themes.
Highest achiever for per square feet sales for 3 quarter.
Successfully exceeded the assigned targets and to achieve Nationally first in pan India and won Samsung Tab for selling Highest beverages in the country in the month of May and June 2018
Leading the Team for getting 5th place across pan India in F&V Business
Got Best Retail Manager Award from Group CEO Mr. Pranab Baruva in 2018
Tie-ups and cross promotions activities for in store promotion.
Organising and Implementing Service Camp activity as per laid norms.
Heading a team of 37 members.
Supply Chain Manager in Aditya Birla Retail Limited More Super Market- Hub Operations, Chennai
Accountabilities:
In task to handling Hub Operations for central Chennai
Responsible for AOP planning Based on the Projection of Load
In Responsible for Conversion of 90% on daily OFD
Identifying New location for new Hubs for Role outs
Achieving Scores for 95 %CSAT Score on Daily Basis.
Audit and verification of spot cash and petty cash of Hubs
Maintaining Day 0 percentage at 83%
Maintaining NPS score for sellers
Maintaining Positive CPS Cost
Handling customer compliance and getting Feedback.
Handling Seller shipment Pick Ups
Allocation of Fleet Based on Load Projection
Allocation of Financial Budget for Hub operations
Responsible for all Employee engagement Activities on Monthly basis Like Fun Friday etc
Projection and Deliverance Big Day sale for All Hub
Participate in AOP Annual Operating Plan, Capital, and cash budgeting.
Setting up the BEP Target for all Branches to act on Branch wise Profitability
Responsible for Piloting the E-commerce Platform in the Thika City Level.(in progress) Key Achievements
Started career as Assistant Manager and was assigned as store in charge for Aditya Birla Retail Limited.
Promoted the grade of the store from C grade to A grade with consistent performance for more than 8 months .
Overall highest number of Sales and Profitability in a month of July 2018 1 Crore Sales in 3800 Sqft.
Achievement award for c3 in the month of May 2018 from the circle manager MR. Suresh Kumar SCHOLASTICS
B.B.A from Islamiah College (Autonomous) Vaniyambadi in 2014
MBA from Crescent Business School, Chennai in 2016 PROJECT & INTERNSHIP CREDENTIALS
I have done my project in Essar Shoes, Ambur as a Role of Trainee Human Resource Manager for a period of Three months.
I have done my project in Vcare Wipro Solution in Chennai, as a Role of Trainee Marketing Manager for a period of Three months.
I have done my project in Elite Leather in Chennai, Process of Export & import the Goods in Online Stock Market.
TECHNICAL CREDENTIALS
Well versed with Windows - 95/98/ 2000/ XP/ Professional.
Proficient in Ms- Office, ability to optimize, maintain most of Microsoft products on the Windows and Internet Applications.
PERSONAL DOSSIER
Fathers Name : Noorul Ameen. A
Mother Name : Salma Jabeen. P. M
Date of Birth : 18th Oct 1993.
Gender : Male
Nationality : Indian
Passport No : T9854589
Date of Expiry : 17/10/2029
Passport Status : Visiting Visa
Availability : Immediate
Linguistic Abilities : English/Tamil/Hindi/Malayalam & Urdu. Permanent Address : ANA House,
No 24/117, Mullah Street,
Pernambut.
Vellore District
Present Address : Zone 25, Street No 820, Building No 122 Al Mansoura Landmark: Near Almeera Supermarket
Doha, Qatar