Sherry Patterson
**** * **** ****** ********* Wisconsin 53210 414-***-**** addngr@r.postjobfree.com
Objective: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Experience: Volunteer Tax Preparer Milwaukee, Wisconsin
January 2014 to present Responsibilities include data entry of financial information on database for individuals with little or no income and no fees,schedule appointments, direct deposit fed/ state refund into bank accounts,also do paper returns for mail offs & assist clients as needed.
Crossmark Milwaukee, Wisconsin
Event Specialist October 30, 2011 to present
Distribute all types of food products to customers for sales/ marketing at Sam's Club. Greet,tell,and sellto provide good customer service as possible.
Highlander Home Health Care Inc. Milwaukee Wisconsin
Patient Care Worker January 2010 to September 2018
Assist patient with bathing, walking, cleaning / preparing meals and assist with doctors appointment for health issues.
Metro Tax Service Milwaukee Wisconsin
Tax Preparer January 8, 2008 to February 21, 2013
Responsibilities included data entry of financial information on database, collection of bills, schedule clients' appointments distributing federal/ state checks & assisting clients as needed.
Jackson Hewitt Tax Service Milwaukee Wisconsin
Tax Preparer/Supervisor November 23, 1993 to April 15,2006
Responsibilities include data entry of financial information on database, collection of bills, scheduling of employees, scheduling of appointment, management of a staff of 4 tax preparers & transmit tax returns to federal/ state departments.
Education:
Kaplan College Milwaukee,Wisconsin
Diploma July 2007
Medical Office Specialist. Skill training included patient, computer,and dental billing. Insurance verification, Records Management, CPR/ IRS Certified and HIPPA Regulations.
ST. Joan Antida Accounting
Milwaukee Wisconsin May 1980