Sales Social Media

Kevin R. Haddock

***************@*****.*** • Camden, SC 29020 • 719-***-**** • linkedin.com/in/kevin-haddock-02079044

General Sales Management

Accomplished and growth-oriented professional with extensive experience governing full-spectrum sales and business development functions to improve competitive position and overall profitability. Astute business leader with a strong history of building, managing, and training teams and personnel n SOPs and industry best practices to ensure optimal performance standards. Instrumental in formulating and implementation marketing plans, as well as orchestrating endeavors to enhance customer service and satisfaction. Proven success leveraging thorough understanding of the subprime market and exceptional interpersonal/communication skills to foster and fortify productive business relationships.

Business Development

Process Improvement

Social Media Strategies

Sales Management

Customer Service

Client Relationships

Marketing Plans

Budgetary Control

Stakeholder Liaison

Career Experience

General Sales Manager, Sumter Chrysler Dodge Jeep Ram – Sumter, SC Aug/2016 to Feb /2020

Spearheaded end-to-end sales and business development functions, as well as administering budgetary and cost control. Drove marketing strategy and execution to fortify market position and gain competitive edge. Directed sales of service parts, while upholding customer service best practices to retain clientele. Oversaw the implementation of processes to reduce costs to improve retention of profit, as well as sales, finance, and fixed operations. Facilitated the enhancement of the sales process, while providing excellent customer service to establish a great customer network by liaising with employees.

•Grew sales and profit by 20%, year over year.

•Envisioned and instituted processes to improve the Customer Satisfaction Index (CSI).

General Manager, Phil Long Valucar, Colorado Springs, CO May/2013 to Aug/2015

Steered full-scope daily operations for two used car dealerships, overseeing sales, marketing, and business development. Exercised budgetary and cost control, as well as handling staffing initiatives. Orchestrated provision of sales, service/parts, and customer service to strengthen maker position and enhance opportunities of repeat business. Trained personnel on SOPs and best practices focusing on client relations and quality assurance.

•Attained high gross revenues in 2014, while averaging $200K in net profit, per month.

•Established a standalone Ford Quick Lane Tire and Service Center that grew to $250K in monthly gross sales.

General Sales Manager, Phil Long Ford Lincoln/Valucar, Colorado Springs, CO Apr/2006 to May/2013

Supervised and led overall sales and business development to augment profitability, as well as driving customer service and support endeavors.

•Controlled successful business development and marketing efforts with 18% close rate by utilizing Google, SEO, SEM, retargeting, and other social media to promote business, improve profitability, and enhance revenues.

Additional Experience as General Sales Manager – Used and Imports at Phil Long Ford, Colorado Springs, CO

Education & Credentials

Ford Certified Master

Traver Technologies Business Development School, Oklahoma State University

FCA Certified Automotive Training - Jeff Sacks General Manager School

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