YVETTA KING

PALMDALE, CA *****

***/***-****

OBJECTIVE Seeking a challenging full time position in the Business field with the opportunity for advancement,

PROFESSIONAL EXPERIENCE:

**/**** – 08/2019 Senior Patient Device Coordinator

Abbott/St. Jude Medical, Sylmar, CA

General Office skills, Register patients with Structural Heart and cardiac devices. Revise, verify and update patient information. Train, monitor and coordinate work, maintain spreadsheet and matrixes. Provide support to Physicians, hospital and sales representatives. Data Entry, Administrative skills, Run and print all Reports, Set up procedures, Handle/Resolve all problem cases. Type, Print/send out identification cards. Handle all incoming customer service calls and complaints.

11/2004 – 10/2012 Data Processing Support Services Supervisor

LabCorp of America/Pathnet Esoteric, Van Nuys, CA

Supervised thirteen Accessioners and Data Entry Operators. Responsible for

Payroll, hiring and training all employees. Office Administration, Monitoring their daily activities, Tracking Errors, Verify and correct all information. Amend Reports, Addendum Enter Code, and Sign out All T'NP Reports. Handle/Resolve all problem cases. Result and Print out all Pap, STI and POC Reports and send to Client. Handle all Client Complaints, call clients about reports, questions and Billing issue they have. Handle all customer service calls.

11/1988 - 06/2004 Program Administrator/Data Entry Supervisor

Harte Hanks, Valencia, CA

Supervised four data entry typists. Responsible for training monitoring daily

Activities. Tracking errors and all incoming inquiries for billing purposes. Register and Cancelled clients for a seminar, Mark them as attending a Seminar. Set up Discount Codes. Authorize ASN and credit card payment. Set up and edit PDF, LSN and ASN files. Responsible for Payroll, Building EVM Kits. Research and call clients about cases (Billing, credit card payment for EVM orders) Handle all problem cases, Office Administration, Input and Revised orders, data entry, enter sources and run screen match for Client Competitive Companies.

QUALIFICATIONS:

General Office Skills, Outlook, Typing 95 WPM, CRT, CTX Microsoft Word, Excel, SAP, Workbench, DOS, Windows, Acrobat Writer, Vantive, LIS, CIS, SIS, Copath, Windchill, LCLS, Fax Machine, Ten Key, DOS

EDUCATION: Antelope Valley College. Lancaster, CA (2016) AS Degree Administrative Medical Assistant, Honor Program for Service Award (2015) Certificate in Medical Assistant (2016)

REFERENCES: Available upon request