Customer Care Assistant

SHAHID MAHMOOD

HOUSE NO # * ZAFAR St. SHAHGOHAR ABAD SHALAMAR TOWN LAHORE CANT ZILA LAHORE.

Mob # 032*-*******

CAREER OBJECTIVE

To acquire a challenging position in an organization where the organization itself always through a process of learning and where people believe in common vision, team work and respect each other’s.

PERSONAL DATA

Father’s Name Shoukat Ali

Date of Birth 11-10-1983

Marital Status married

Religion Islam

Nationality Pakistani

Passport No. GA0158211

Gender Male

Languag1e Urdu, Punjabi, English,Arabic

Email: addn2b@r.postjobfree.com

QUALIFICATION

Matriculation Lahore Board

I.Com Lahore Board

B.A Lahore Board

EXPERIENCE IN PAKISTAN

Shimla Association (Pvt) Ltd: 05 Jan,2007 to June,2007. Job description as a sale Assistant:

Dealing with passengers for domestic & International Fares and Ticketing.

Bawany Travel & Tours (Pvt) Ltd: 20 June,2007 to 15 May,2008.Job description as a sale Assistant:

Dealing with passengers for domestic & International Fares and Ticketing.

EXPERIENCE IN DUBAI: AURIS PLAZA HOTEL(FIVE STAR)

Pre opening team stuff 1st July,2011 to 12th March 2018.

Room Attendant 13th March,2012 to 15th August 2014.

Floor Incharge 16th August,2014 to 14th August, 2018 and traines the new stuff.

EXTRA CURRICULAR ACTIVITIES

Complete Customer Care Complaint Handling training from Auris Plaza Hotel 11th December,2011.

Telephone Techniques Training 26th December,2011.

Certificate awarded pest control from Auris Plaza Hotel 12th February,2012.

General Fire Awareness 10th March,2012

Personal interest in Net Surfing.

Deep Interests to adopt change in order to move successfully with change going on.

Member of fire hit team in Auris Plaza Hotel.

Honeymoon Set Up.

Make sure tha cost control.

ACHIEVEMENTS

Awarded by letter of Appreciation 5th May,2012

Awarded by letter of Appreciation 31st July,2012

Employee of the Month

Awarded by letter of Appreciation 5th April,2012

Awarded by letter of Appreciation 5th Sep,2012

COMPUTER SKILLS

Portal Software

Tasking Sheet

Internet

MS Word

MS Excel

MS Power Point

REFERENCE

Reference will be furnished on demand.

Contact this candidate