Mukesh Anand

**** ******* ****** #*** 604-***-****

Coquitlam, British Columbia addn1z@r.postjobfree.com

WORK EXPERIENCE

Store Manager

- February 1997 to Sept. 2016

Store Manager for store doing over 4 million in sales, providing Exceptional customer service and yearly increase in sales managing staff up to 18. Responsible for: Recruiting, training and scheduling of a staff team consisting of 16 members.

Labor Forecasting and ensuring availability of sufficient staff.

. Implementing new and innovative ways to heighten staff motivation.

Steer the Staff towards increased team effort.

Complete ordering as well as maintaining of a balanced inventory using inventory control.

Detail in presentation and merchandising, including monthly promotions and seasonal promotions.

Following and achieving budget and all administrative duties.

Over see a staff of 18 full and Part time, for 24hour operation 7days a week.

Maintaining good audit results and achieving profitability by increasing sales and managing costs.

Maintaining a clean and pleasant environment in which to work.

Assistant Manager

Pizza Hut Restaurant - 1994 to 1997 Maple Ridge. Responsible for full functions of operations, including recruitment and training of staff.1993 / 1994

Front Office Manager

Best Western Hotel - 1993 to 1994

Manager

Mulungushi Lodges - Lusaka - 1981 to 1993

Manager

Manager Lalita Maahal Palace Hotel

Manager Ashoka Hotel Bangalore at

India tourism Development corporation 1974 to 1981

Hotel Manager, India Tourism Development Corporation. Distinguished Member of The Association of Tourism Professionals. Vancouver Canada.

EDUCATION

Degree in Hotel Management

Bachelor of Commerce

SKILLS

Recruitment and training of staff (10+ years), Customer Service, conflict resolution (10+ years), Payroll and Scheduling (10+ years), setting goals, for self and staff. (10+ years), Budgeting, following and achieving (10+ years)

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