Social Media Manager

Mark Allen

Fresno, CA ***** 559-***-****

addn0a@r.postjobfree.com

Executive Director College Success

Well-rounded professional with a proven background in successfully leading operations and teams towards achieving goals and objectives. Skilled in directing programs and projects while handling budgets and controlling costs. Diligently ensures compliance with all regulatory standards while tracking performance to promote productivity and proficiency. Influential leader adept at positively impacting and motivating teams in reaching personal and organizational targets. Highly reliable individual complemented by an impeccable work ethic.

Process Improvement

Quality Assurance

Strategic Planning

Performance Evaluation

Operations Management

Regulatory Compliance

Database Management

Budget Analysis

Hiring & Recruitment

Safety Regulations

Team Leadership & Training

Program Management

Professional Experience

Fresno Economic Opportunities Commission, Fresno, CA

Transit Operations and Financial Supervisor, 2017 – 2019

Overhauled an $8M operational budget while supporting administrative and financial functions. Developed high functioning teams by contributing to the selection of top talent to carry out goals. Evaluated performance for 150 staff members and made recommendations for promotions and terminations. Maintained the organization and accessibility of files, records and databases essential for auditing and reporting for state/federal agencies. Completed all financial activity in accordance with Generally Accepted Accounting Principles (GAAP). Additional duties included developing and completing documents for timely grant application submissions.

Promoted excellence and quality services by emphasizing customer success and working collaboratively to achieve common goals within business functions and projects. Worked with adults with disabilities.

Reduced any incidence of non-compliance through enforcing program and administrative procedures, and safety regulations

In-Balance Lifestyle Management Langley, B.C, Canada

Business Consultant, 2013 – 2017

Leveraged expertise to provide clients with recommendations that aid in the development and improvement of various business functions. Continuously monitored performance to assess the effectiveness of marketing strategies, software and internet platform utilization, and budget management functions.

Boosted internet sales by increasing webinar series and social media engagement to drive traffic

National University/WestMed College Fresno, California

Campus Director, 2011 – 2012

Supported operations across several departments to include registration, admissions, education, financial aid, career services, and office administration. Strategically managed the campus’ budget while aligning all objectives with national, state and local policies.

Contributed to the development of high performing staff to sustain operations by facilitating the on-boarding process for new hires

Additional Career Experience: MRF Enterprises, Inc, Puyallup, WA, Operations Manager (seasonal) Institute of Technology Clovis, California, Adjunct Faculty American Ambulance Improvement Manager Fresno, California, Quality Fresno City College Training Institute, California Paramedic Program Director and Lead Instructor

Education

Bachelor of Arts, Teacher Education Program, Fresno Pacific University, Fresno, CA

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