GAGANPREET SACHDEV

HEALTHCARE RESEARCH WRITER

PROFILE

A Certified Revenue Cycle Leader with a demonstrated history of working in the healthcare industry and specialized in providing business insights for revenue cycle management areas.

CONTACT

ADDRESS: 208 Queens Quay, Toronto, Ontario, M5J 2Y5

PHONE: +1-647-***-****

EMAIL: addmxk@r.postjobfree.com

LinkedIn:_https://www.linkedin.com/in/gaganpreet-sachdev-49694b25/

EDUCATION

Punjab Technical University

Bachelor of Pharmacy, 2010

CERTIFICATIONS

Certified Revenue Cycle Leader (CRCL)

Certified Patient Access Specialist (CPAS)

Certified Patient Financial Services Specialist (CPFSS)

CURRENT VISA

A valid Canadian work permit

A valid U.S. business visa

OBJECTIVE

• To contribute with all my healthcare research skills and analytical knowledge towards the growth of the organization I serve and deliver quality results to its clientele

• Given my developed analytical skills and ability to learn new concept abstractions quickly, I am also willing to accept a new role in an exciting new field that I have not yet had an opportunity to explore

SKILLS

• An astute professional with 8+ years of experience in the Healthcare Industry

• Well versed in writing healthcare business insights

• In-depth understanding of Revenue Cycle Management

• Experienced Pharmacovigilance Officer

• Experienced Medical Assistant

• Carry experience in business development and customer service WORK EXPERIENCE

Decision Resources Group – Part of Clarivate [Jan 2016 – May 2020]

Healthcare Business Insights - Research Team Lead [Apr 2019 – May ‘20]

• In addition to all responsibilities of a senior pharmacist, demonstrating thought leadership through presentations, client interactions and the written word (Social Media/Blog/Articles)

• Understanding clients and business as a whole

• Leveraging client understanding and feedback to continually suggest new features, formats, or data presentation styles

• Seeking to lead client communications and organize work effort effectively for a complex research request, to demonstrate customer service skills and ability to meet client needs

• Leading team meetings and training sessions to regularly mentor junior staff/new hires

• Volunteering to lead a special project that advances the goals of the company, team, or product, while performing core job—to demonstrate time and project management skills

Healthcare Business Insights - Senior Pharmacist [Oct 2017 – Mar 2019]

• Researching information related to requests from a clientele of 1,700 hospital and health system facilities nationwide who rely on HBI to provide research and resources that are critical to every aspect of their business operations. Research topics are related to patient access, HIM, and billing and collections of patient accounts

• Reviewing, prioritizing, and analyzing information gathered by interviewing healthcare leaders (mainly healthcare directors and executives) and conducting industry research to draft descriptive, high-quality content regarding key insights or themes to provide timely guidance for U.S.-based hospitals and health systems within the set deadlines

• Collecting internal and external reference materials to produce informational overviews, write and develop graphics for company publications - monthly and quarterly publications, best practice reports, case studies and their results, and other deliverables like analyst advisories - job descriptions, policies, benchmarks, checklists, and more

• Attending monthly CE/sales calls, wherein we familiarize executives and leadership teams with HBI best practice reports, implementation resources, and advisory support that is necessary for them to drive successful improvement initiatives throughout their organizations Fingertip

Formulary - Senior Pharmacist [Jan 2016 – Oct 2017]

• Researching, reviewing, and entering formulary data efficiently and accurately for all therapeutic drug classes for Commercial, PBM, Commercial Medicaid, State Medicaid and Medicare plans via company websites, published materials and formulary databases on a cyclical or monthly schedule

• Collection and appropriate storage of all supporting documentation for formulary and restrictions data including but, not limited to formularies; Prior Authorization and Medical policies; and Injectable lists

• Validating and utilizing information from manual and/or automated research before data entry to ensure the most accurate information available is captured

• Collaborating with the team for plan changes and formulary updates

• Using the best of medical knowledge for ad- hoc projects

Virtual Employee Pvt. Ltd - Ob-gyn Medical Assistant [Jul 2014 – Dec 2015]

• Verifying patient information; recording medical history; confirming the purpose of visit and documenting in EHR-Athena Health

• Ensuring all related reports, labs and test information is filed and is available in patients’ medical records prior to their appointments

• Sending out requests for prior authorizations, ob-gyn global agreements, drug coverage determination, and more

• Searching for patients’ active insurance details, procedures, tests, and formularies covered by their insurance providers

• Authorizing drug refills and provide prescriptions to pharmacies

• Scheduling and registration; Arranging for hospital admissions and laboratory services

• Scheduling surgeries by coordinating with the surgical center; verifying a time with patients; preparing charts, pre-admission and consent forms

• Handling correspondence, billing, and bookkeeping such as handling credit and collections and mailing monthly statements to patients

Eli Research - Client Relationship Executive [Apr 2013 – Mar 2014]

• Arranging and presenting group demonstrations for U.S Medical Coders and Billers

• A decent understanding of CPT, HCPCS and ICD 10 CM and PCS codes

• Assisting in lead generation, ensuring product fulfillment, and customer satisfaction to achieve business goals

• Coordinating with cross-functional teams

• Planning & executing email and other marketing campaigns

• Analyzing market potential - research prospective customers and potential profit.

• Coordinating with support team production, fulfillment, data management, sales & customer service to provide the best resolution possible

• Helping them in finding the best coding solutions from ‘The Coding Institute' and 'Supercoder'

Wipro - Senior Pharmacovigilance officer [Apr 2011 – Jul 2012]

• Generating individual case safety reports (ICSR) for patients consuming Pfizer, Wyeth, Glaxosmith Kline and King’s products, and has experienced any adverse drug reaction

• Reporting Suspected Unexpected Serious Adverse Reactions to Health Authorities

• Managing safety case processing and aggregated safety report writing with pharmacovigilance services, provider within agreed timelines, and to a high standard of quality/accuracy.

• Providing information to U.S customers on using medicines safely, correctly and in the most cost-efficient way

• Validating and updating existing consumer information on Argus Drug Safety Database

• Monitoring the effects of any changes made on pharmaceuticals

• Adequately monitoring and assessing the safety of drugs while their exposure to the real human world

• Preparing clinical reports for the volunteers undergoing clinical trials

• Handling the data report for pregnant and breastfeeding mothers with utmost care

ACCOMPLISHMENTS

• Won a couple of Impact Awards for planning and accomplishment of a research project on vaccine restrictions and for contributed towards complex research, presenting and winning HBI’s Product Innovation Jam event, and being a role model for India Provider Research Team

• Won a couple of Spot Awards for creating formulary restrictions SOP and for conducting webinars for HBI members that attracted maximum audience

• Many ‘Cheers for Peers’ recognitions at DRG – Part of Clarivate

• ‘Rising Star’ of Eli Sales team for excellent performance

• A top performer in team stats in a team of 36 associates at Wipro

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