April **** - Still

**** ********

- **** October

NAIF SAEED ALSHEHRI

Jeddah

055******* addmxg@r.postjobfree.com

EXPERIENCE

Contact Center Company - STC GROUP

Customer Experience Representative - operations

The projects that I worked for .

STC Telesales april 2016 - feb 2018

STC mobility feb 2018 - feb 2020

NWC project fep 2020 - still

•Receiving all cases delivered to different channels and process them as per agreed upon process/mechanism.

•Creating tickets for all received cases as per agreed upon process.

•Calling customers for the purpose of promotional campaigns and C-SAT surveys. Khyal Alofoq Company co.ltd

Human Resources Assistant

•Compiles and maintains personnel records: Records employee information, such as personal data; compensation, benefits, and tax data; attendance; performance reviews or evaluations; and termination date and reason.

•Updates employee files to document personnel actions and to provide information for payroll and other uses.

EDUCATION

King abdulaziz university

Graduated 2016

Bachelor's degree economics and administration college "Political International Economy" LANGUAGE

English : Excellent

Arabic : Mother tongue

PERSONAL DETAILS

Date of Birth : 1993

Nationality : Saudi

SKILLS

Data analysis

Sails and marketing

English business

Writing report's

Customer service

ABOUT NAIF

degree in management and economics "Political Science" graduate in 2016 With more than 5 years experience in many fields human resources, marketing and customer service fluent english speaker Always ready for challenges ...

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