Customer focused with a strong background in communication.
Resume:
Portland, OR *****
Cell: 503-***-****
addmwv@r.postjobfree.com
JUSTIN JAKUBAUSKAS
SUMMARY
Customer focused with a strong background in communication. Able to adapt and learn in a fast-paced environment. Focused on improving my own capabilities and those of my team.
EDUCATION
SOUTHERN OREGON UNIVERSITY [2010 – 2015]
-B.S. Business Administration, Hospitality and Tourism Management
-SOU Cross Country and SOU Track and Field 2010 - 2013
-International Student Association (ISA), 2013
HOCHSCHULE HARZ – WERNIGERODE, GERMANY [2013 – 2014]
-B.S Business, International Tourism
-International Exchange Student, 2013 - 2014
WORK EXPERIENCE
Multnomah County Emergency Operations Center (EOC) Portland, OR
Volunteer [Apr 16th – Present 2020]
-Supporting local government by accepting and auditing donations of personal protective equipment (PPE), ensuring that accurate data is maintained
-Manage loading dock operations
-Track resources with the EOC Supply Unit to coordinate the distribution of PPE materials to shelters and local organizations
Kindercare Portland, OR
Human Resources Support Specialist [Feb – Present 2020]
-Coordinate and communicate while remaining calm and collected during times of high call volume, or crisis on an individual or center level
-Accurately communicate laws, policies, and procedures for HR benefits, both verbally and non-verbally, referencing supporting documentation
-Interpret administrative rules and processes while utilizing problem solving skills to identify discrepancies and solutions for each employee’s call
Portland Bolt Portland, OR
Inside Sales Executive [May – Dec 2019]
-Accurately dispatch necessary materials to machine shops and general contractors
-Manage an account of established and new customers, utilizing customer service skills to bring in new business while preforming business to business sales
-Estimate accurate cost and lead time quotes associated with manufacturing quality non-standard size bolts for the construction industry
-Facilitated $250K+ worth in sales primarily via phone and email by assigning appropriate profit margins to estimates
Boly:Welch Portland, OR
Human Resources Assistant, Temporary [April 8th – April 29th 2019]
-Scanned, verified and uploaded documents into HR databases
-Maintained employee profiles in internal databases while upholding high levels of organization and security
Umpqua Bank Pearl District Branch
Universal Associate [Jan 2017 – Nov 2018]
-Built, maintained, and strengthened relationships with consumer and business customers
-Fielded customer questions while exceeding personal sales goals
-Handled 20-100 transactions on a daily basis
-Location lead for roll out of new ‘Best Financial Friend’ app system
Lzone: Language Institute Busan, South Korea
Language Tutor [Mar 2016 – May 2016]
-Managed multiple daily classes of 4 to 10 students
-Engaged with the local community to create a comfortable and welcoming environment to learn in
-Collaborated and lived with a diverse and multi-cultural team
Coast to Coast Event Services Portland, OR
Event Staff [Nov 2015 – Mar 2016]
-Organized small teams of 4-12 people to perform safe and efficient labor
-Built up and broke down large events at the Moda Center and Veterans Memorial Colosseum
-Gained proficiency in basic hand tools
Inatour: Institute for Sustainable Tourism Hannover, Germany
Research Assistant [2014]
-Cooperated with an international team at a sustainability consulting firm, consulting with such customers as TUI, the largest travel agency in Europe
-Data analysis and report construction – researched sustainable techniques and their effectiveness in the international cruise industry
REFERENCES
Shawn Postera, Sustainable Purchasing Coordinator, Multnomah County – 503-***-**** – addmwv@r.postjobfree.com
Suzanne Szafranski, HR Support Team Manager at KinderCare Education – addmwv@r.postjobfree.com
Rodney Richards, Titlewave Bookstore Manager, Multnomah County – 503-***-**** – addmwv@r.postjobfree.com
Gerald Bristol, Assistant Property Manager at Medallion Apts – 503-***-****
Justin Blumenstein, lead banker at Western Credit Union – 360-***-****
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