Post Job Free

Resume

Sign in

Sales, customer service and support

Location:
Trans-Ekulu, Enugu, Nigeria
Salary:
100000
Posted:
June 05, 2020

Contact this candidate

Resume:

CHIZOBA OKPO, B.Sc.

+*** 703-***-**** addmw9@r.postjobfree.com

CAREER OBJECTIVE

To solve problems in a creative and effective manner in a challenging environment through critical thinking and implementation of organizational goals aimed at obtaining best results for the growth of the organization.

SKILLS

Print media; Social media/advertising; Photojournalism, Radio presentation; Public relations; Counseling; Teaching and instruction skills; Inventory management; Quality control and quality assurance; Sales and product marketing; Vendor negotiations; Customer service

EDUCATION

Enugu State University of Science and Technology Enugu State, Nigeria

Bachelor of Science (Mass Communication) August 2017

Institute of Management of Technology Enugu State, Nigeria

Associate Degree (Mass Communication) November 2012

WORK EXPERIENCE

Aku-Jofran Global Concept Limited Abuja, Nigeria

Production/Sales Supervisor May 2019 to present

Build solid customer relationship and deliver exceptional services resulting in sales increase of over 50,000 naira monthly while maintaining up to 95% in customer retention.

Verify and reconcile sales logs and invoices thereby resolving erroneous billing and increasing debt collections

Initiate, actualize, and maintain contractual agreement with distributors and wholesalers

Maintain optimal hygienic standards during packaging

Provide detailed product information at local exhibition programs

Receive and process sales orders

Manage product inventory

Make after-sales follow up calls to customers to address any concerns and ensure customer satisfaction

Supervise the activities of two technicians

St. Theresa Secondary School, Abakaliki Ebonyi State, Nigeria

Teacher May 2018 - March 2019

Instructed the essentials of civil education, basic economics and communication studies

Worked as assistant adult education counselor for a group of 20 people

Wrote weekly lesson notes

Participated in monthly PTA meetings

Provided free extra lessons for special needs students

ADDITIONAL SKILLS

Proficient in Microsoft (Word, Excel, PowerPoint, Outlook and Access); Internet Explorer; Google Chrome; Firefox.

Ability to lead, team-oriented, innovative, high adaptability, motivational interviewing, excellent oral and written communication skills.

HOBBIES

Travelling, reading, philanthropy and volunteering.



Contact this candidate