Assistant Store Manager Sales

ABD ALKADER HANI HAMWEE

Dubai, United Arab Emirates

Email: addmu6@r.postjobfree.com

Contact No. 009***********

Personal Profile

Ambitious man that is a fast learner, quick thinker, team player, outgoing, and works well under pressure. I am a sociable person with a positive attitude towards life and a strategic planner.

Key Skills

Professional Experience and Abilities

Making sure that the business complies with all relevant safety and health regulations.

Helping customers find the products they are looking for.

Experienced in training of staff.

When necessary, being able to give in-depth technical advice about products.

Making customers aware of any special offers.

Excellent organizational skills.

Able to quickly build a rapport with customers.

Maintaining security of the store and implementing measures to reduce theft, loss, and leakage.

Able to use own initiative.

Arrange orders and deliveries of stocks.

Ensuring high levels of customer satisfaction.

Flexible, open to ideas and willing to learn.

Able to do repetitive tasks accurately.

Keeping abreast of market trends and being aware of competitors.

Computer literate.

Career History

Promoter (Contractor) at WHITE OUD PERFUMES &MUSK ME PERFUMES

(July 2019 till date)

ASSISTANT STORE MANAGER- ZILLI and Porsche Design stores, BinHendi Enterprises L.L.C (April 2014 to November 2018)

Assist the Retail Store Manager in planning and implementing strategies to attract customers

Coordinate daily customer service operations (e.g. sales processes, orders and payments)

Track the progress of weekly, monthly, quarterly and annual objectives

Monitor and maintain store inventory

Evaluate employee performance and identify hiring and training needs

Supervise and motivate staff to perform their best

Coach and support new and existing Sales Associates

Monitor retail operating costs, budgets and resources

Suggest sales training programs and techniques

Communicate with clients and evaluate their needs

Analyze consumer behavior and adjust product positioning

Handle complaints from customers

Research emerging products and use information to update the store’s merchandise

Create reports, analyze and interpret retail data, like revenues, expenses and competition

Conduct regular audits to ensure the store is functional and presentable

Make sure all employees adhere to the company's policies and guidelines

Act as our store’s representative and set an example for our staff

STORE MANAGER – Faconnable Tailored Denim and Ralph Lauren Denim and Supply Dubai Mall, UAE Trading (September 2012 to December 2013)

Reporting to the Managing Director and the CEO of the company.

Responsible for the supply of merchandise in the boutiques, follow up on orders and logistics.

Implementing the global sales strategy in the boutiques and targeted KPI and achieving a 30% increase.

Training of sales team (9 team members) for the boutique in Dubai Mall.

Study the market trends and developing sales strategy as well as analyzing the evolution and volume of deliveries.

Implementing the visual merchandising campaign in the boutiques and customizing the corners of the brand on the local market.

Consistently achieve monthly and exceeded weekly sales targets and objectives.

Analyzed sales and service standard performance weekly, producing reviews, business reports and feedback results to the team, and reporting to the Managing Director.

Implementing programs and actions that increased footfall. (Trip to Ibiza for Avici Concert and Market on the Village Promotion)

STORE Manager- Rodeo Drive Dubai Festival City, UAE Trading

(March 2010 to August 2012)

Establishing, maintaining, and promoting the multi luxury brand store and ensuring maximum sales and profitability.

Selling merchandise in a multi-brand store featuring brands such as Lanvin, Givenchy, Kiton, Ermenegildo Zegna, Faconnable, Stefano Ricci, Tumi, and A. Testoni within the specific standards of the high-end luxury boutique.

Responsible for the store's sales turnover and meeting sales target achieving a 20% increase in the target set by the retail department.

Overseeing the daily activities of the store, reviewing operations and plans, planning the arrival and segmentation of the new collection, preparing the annual and quarterly action plan.

Studying the competition trends and market trends to enhance the general sales strategy and maximize the goals and objectives set by the retail department.

SALES EXECUTIVE - Rodeo Drive Mall of the Emirates, UAE Trading

April 2008 to February 2010

Reporting to the Store Manager.

Selling merchandise in a multi-brand store featuring brands such as Lanvin, Givenchy, Kiton, Ermenegildo Zegna, Faconnable, Santoni, Van Laack, Stefano Ricci, Tumi, and A. Testoni within the specific standards of the high-end boutique.

Achieving monthly sales target and personally undertaking direct sales with customers.

Providing the highest quality of customer services to elite customers and building the customer database.

Stock control and inventory of the merchandise in the store.

Assist customers with after-sales service while following the store policies.

SALES EXECUTIVE - Rodo Boutique Deira City Center, Al Jaroodi Trading

June 2007 to March 2008

Reporting to the Store Manager.

Selling merchandise and helping customers to choose which style suits them best.

Achieving monthly sales target and personally undertaking direct sales with customers.

Providing the highest quality of customer service to customers and building the customer database.

Stock control and inventory of the merchandise in the store.

Assist customers with after-sales service while following the store policies.

Personal Details

Education: Tishreen University Undergraduate (Lattakia, Syria) - BBA

Date of birth: 28/09/1986

Languages: Arabic and English

Visa Status: Own Visa

Interest: Fashion, Movies, Music and Sports

Trainings &Certificates: Store Manager Workshop Certificate, Developing Service Excellence Skills

Certificate, Certificate of HABC (Emergency First Aid at Work)

Contact this candidate