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Senior HEALTHCARE Data System / Data Analyst

Location:
Farmington, NH
Salary:
98800.00
Posted:
June 05, 2020

Contact this candidate

Resume:

Contact

207-***-**** (Home)

addmsq@r.postjobfree.com

www.linkedin.com/in/darcy-

evans-4114247 (LinkedIn)

Top Skills

Healthcare

Hospitals

Quality Improvement

Certifications

MIDAS Certified System

Administrator

CHES (eligible)

CPHQ (eligible)

Darcy Evans

Senior Quality Data System Analyst at MaineHealth

Portland, Maine Area

Summary

I am motivated, enthusiastic, confident, reliable and self-directed. I find combining independent working and being in a positive team environment very rewarding. I am currently looking for a position that will allow me to apply my Healthcare Performance/Quality Improvement background skills, potentially with the use of the MIDAS+ system, while gaining new knowledge. I am not a Nurse, but don’t let that stop your consideration! I have been in Healthcare for over 20 years.

Beginner Level: HL7, SQL, EPIC (more than willing to learn YOUR system(s), or a specific application!)

SUMMARY OF SKILLS:

Specialties: 6 Sigma, Acct Management, Analysis, Clinical Data Abstraction, Clinical Research Compliance & Regulatory, Consulting, Data Collection & Analysis, Database Administration, Decision Making, Disease Management, Documentation, EMR, Facilitation, Health Educ, Health Ins, Healthcare, Healthcare Information Technology, HEDIS, HIPAA, Hospitals, Informatics, LEAN, Managed Care, Medicare, Patient Safety, PDCA/PDSA, Physician Relations, Policy, Process Improvement, Program Management, Protocols, Public Health, Quality Improvement, Reports, Research, RL Solutions, Writing.

Technical: Allscripts (Clinical Performance Management, Touchworks), AS400, CCMS 2.2, Clinical Workstation, DataVision, EMR, Enterprise One, EXTRA! 6.4, Get With The Guidelines

(Outcome Science), HIN (Health Information Network), ICMS 6.1, IMAX, Lawson, MIDAS+, MIDAS Live, eLearn, MS Access 7.0, MS Office Products (Word, Excel, Power Point), PeopleSoft 9, Performance Manager, Quality Oncology Practice Initiative (QOPI, Outcome Science database), SCM 5.7, Siebel 7.8, SMS, Soarian, STATIT [piMD Version 2014.1], Sunrise Clinical Manager (Eclipsys Page 1 of 9

4.5), Sunrise Record Manager (Eclipsys 7.1.5), VISIO Professional 5.0, WebEx One, Windows 95’/ 98’/ NT/ ME/ XP WordPerfect 6.0. MIDAS Annual Symposium 2014, 2016, 2017, 2018, 2019 Experience

MaineHealth

Senior Quality Data System Analyst (MCSM 2020-2022) April 2019 - Present (1 year 3 months)

United States

New Implementation of MIDAS system to network.

Functional responsibilities include the following:

• Training users

• Maintaining system security, Maintaining system integrity

• Implementing modules, Reporting, Customizing user support Technical responsibilities include the following:

• Checking message queues and processors, Supporting laptops and client workstations, Monitoring Indicator jobs, Troubleshooting technical problems, Managing interfaces and Installing upgrades (with back end support team) Ongoing responsibilities include an ongoing involvement with Midas Care Management staff to ensure the operational success of the Midas Care Management system.

• Maintain system Dictionaries to ensure consistency, accuracy, completeness, and suitability of module, shared, and interface Dictionaries (with back end support team)

• Provide first-line assistance for system users and coordinate communications internally and with Midas Support Services for hardware and software problem resolution.

• Maintain reporting templates and SmarTrack™ Indicators.

• Maintain system confidentiality by adding new user securities and removing user securities no longer in use.

• Monitor interface data crossing into the Midas Care Management system to ensure consistent, accurate flow of patient information (with back end support team)

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• Facilitate on-going training for new and existing Midas users on site, as well as determine needs for additional external training and coordinate such training with Midas staff.

• Ensure that a complete backup of the Midas Care Management system occurs daily.

• Schedule and coordinate software updates with Midas staff (with back end support team)

• Maintain all documentation of the Midas Care Management system including upgrade and enhancement documentation and ensure that appropriate documentation is made available to users of the system.

• Coordinate the acquisition and maintenance of hardware used by Midas users (with appropriate support team).

MaineGeneral Health

Senior Quality Data Analyst (MCSM 2018-2020)

November 2009 - April 2019 (9 years 6 months)

Maine

* MGH LEAN Yellow Belt (12/17)

* MIDAS - System Admin (May 2013 – Present)

MIDAS All Modules, All System Management functions, MIDAS Focus Study creation/definition, MIDAS Indicator creation/definition, MIDAS Indicator Profile creation/definition, ReporTrack

* STATIT - System Admin. (Mar 2015 – Present)

STATIT Balanced Scorecards, OPPE (Ongoing Professional Practice Evaluation). All System Management functions. Scorecard creation/definition, Indicator creation/definition/reporting,

• Acting Trauma Registrar, past 4 years. Works directly with the Trauma Team Admin. tracking data, preparing report outs, working towards team education needs and feedback. BUILT our very own Trauma Tracking Registry in MIDAS.

• Assigned to the Emergency Department for any/all specific quality improvement needs and projects.

• Clinical data retrieving, analyzing and presenting data to support performance improvement efforts within the health system.

• Consult with hospital teams/committees with respect to compliance issues and strategies.

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• Coordinate and manage performance improvement activities for medical staff departments, committees, and/or functions, assuring compliance with regulatory standards and the organization-wide performance improvement plan.

• Meaningful Use (MU) Attestation entry into Clinical QRA.

• Provide "friendly" competition on quality improvement initiatives. This past year (2015-2019) season of competition resulted in the highest overall rate we have had for the core measure immunization!

• Provide support for various outside accreditation needs, including: TJC, CMS, (Centers for Medicare & Medicaid Services), QOPI (Quality Oncology Practice Initiative)

• Responsible for managing the organization’s quality information system, managing data acquisition, transfer and quality.

Quality team member for the successful certification of the HACCC’s QOPI certification.

American Heart Association

Quality Improvement Initiatives, Director

May 2008 - October 2009 (1 year 6 months)

Scarborough, ME & Albany NY

(Reason for leaving: company wide layoffs)

• Consulted with appropriate hospital teams within the Maine/New Hampshire/ Vermont territory with respect to the compliance issues and strategies around Heart Attack and Stroke care.

• Coordinated and conducted GWTG (Get With The Guidelines) account management activities for assigned hospitals in market including program implementation and quality improvement consulting.

• Developed and maintained stakeholder relationships impacting program goals such as Departments of Health or Quality Improvement Organizations.

• Executed of all necessary pre-work, and follow up, activities required to launch, and continue, all future GWTG modules in a market.

• Identified, cultivated and maintained key market stakeholder relationships impacting program goals such as: local business coalitions, hospital systems or health plans.

• Interacted with appropriate affiliate staff and volunteers to leverage opportunities and provide seamless customer relationship management.

• Marketed and implemented the program including the Patient Management Tool.

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• Provided hospital training sessions for data entry and data reporting as needed.

• Provided support for hospitals seeking various accreditations, including, Joint Commission Primary Stroke Center Designation, Joint Commission Heart Failure Certification and similar programs as necessary.

• Trouble-shooting and follow-up on specific customer issues.

Quality Advisor for the successful certification of several hospitals in the Maine, New Hampshire, and Vermont in the American Heart Association’s Get With The Guidelines as leaders in stroke care.

Maine Medical Center

Program Manager, Stroke

December 2005 - April 2008 (2 years 5 months)

(Reason for leaving: advanced position offered)

• Collaborated with the key hospital members; responsible for implementation of the Stroke program, Get With The Guidelines data base collection tool, evaluates and sets into motion program enhancements, administration and stroke data collection.

• Created and implemented community stroke education outreach projects.

• Developed and revised Stroke Program literature and patient educational materials in adherence with Maine Medical Center (MMC) and New England Regional Hospital (NERH-P) guidelines.

• Ensured content of order sets reflect best practice and are evidence based.

• Implemented the use of Balanced Scorecard reporting system for reporting hospital-wide.

• In collaboration with the Stroke Program Medical Director and Nurse Practitioner, responsible for developing and updating educational programs and tools; as well as implementation and management and updates as needed of clinical pathways, order sets, and other clinical tools to support the program.

• Provided ongoing oversight of inpatient stroke care at MMC and NERH-P.

• Responsible for ensuring the MMC and NERH-P Stroke Programs meet regulatory compliance, including but not limited to TJC and the State of Maine.

• Responsible for submitting regular quality reports at both NERH-P and MMC.

• Responsible for writing policies and procedures related to stroke care at MMC and NERH-P as needed.

• Served as primary spokesperson for stroke on appropriate committees at both NERH-P and MMC.

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• With input from clinical and administrative staff at MMC and NERH-P, was responsible for developing and maintaining a program marketing plan.

Program Manager for the successful certification with The Joint Commission for Maine Medical Center as the FIRST Primary Stroke Center in Maine, and New England Rehabilitation Hospital as the first rehabilitation center certified in excellence in stroke care.

St. Mary's Regional Medical Center 2003 to 2005

Program Manager, Asthma Educator

April 2003 - January 2005 (1 year 10 months)

(Reason for leaving: moved out of state)

• Accessed core competencies & develop education activities to meet identified needs.

• Assisted in the writing & preparation of grant applications, reports, & materials.

• Clinical data collection, analysis and presenting data to support performance improvement efforts within the health system.

• Consult with hospital teams/committees with respect to compliance issues and strategies.

• Coordinate and manage performance improvement activities for medical staff departments, committees, and/or functions, assuring compliance with regulatory standards and the organization-wide performance improvement plan.

• Created tracking data base of the indicators/data points that the MaineHealth AH! Asthma program discussed as important items.

• Met periodically with Providers to coordinate, plan, & evaluate local asthma education & chronic illness care programs.

• Participated in local, state, & national research projects related to improving asthma care.

• Planned & conducted continuing education for Providers (Medical & Non- Medical).

• Provided patient & family education & follow up. TD Banknorth (Operations)

Administrative Assistant II

August 2002 - April 2003 (9 months)

(Reason for leaving: advanced position offered)

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• Prepared all internal/external correspondence as requested, files to be sent to the Records Department, Minutes for Manager & Supervisor Meetings

& others as requested, and administrative support to Loan Operations Department of 11 Supervisors & 95 employees.

• Set up hotel reservations & meals for staff as requested.

• Special projects. For example: setting up, recording, compiling, & entering information from specific focus groups in ME, NH, NY, VT, & MA.

• Updated all Emergency information, & Organizational Charts, with every staff turn-over.

• Worked closely with the Contract Change Department to make sure all fees have been received; documents are signed, notarized, faxed, & mailed in a 3- day turn around period.

CIGNA Healthcare of Maine (CHCME)

2 years 5 months

CIGNA - Health Services Specialist

January 2002 - May 2002 (5 months)

Freeport, ME

(Total time with company 5 years. HSS position 5 months; company wide layoffs)

• Assisted nursing & medical personnel by requesting medical records, & maintained follow-up for receipt of records.

• Collected information on all Prior Auth. requests regarding applicability of COB or subrogation.

• Documented information accurately using the documentation template format.

• Initiated Prior Auth. process by obtaining information to determine member eligibility, provider status, benefit coverage, & entered information in the utilization management system.

• Performed data entry of cases & approval status for procedures not requiring Prior Auth. per CHCME Prior Auth. Policy, assigned ICD-9, CPT-4 & service category combinations as appropriate. Applied a complete understanding of covered benefits, policies & procedures to decision-making. CIGNA - Health Educator

January 2000 - December 2001 (2 years)

Freeport, ME

(Total time with company 5 years. HE position 2 years; departmental closures) Page 7 of 9

• Contributed / consulted with Case Managers regarding Health Education interventions & information for CHCME members.

• Evaluated, developed, & updated Health Education curriculums identified to meet member & geographic need. Evaluated, updated, & maintained participating Fitness Facilities, Cardiac & Pulmonary Rehab sites, as well as Self-Care & Preventive Care Classes offered to CHCME members at Health Facilities.

• Participated on the MAP Team; identify the need for & facilities Health Education interventions, reports these interventions & activities to the Team, created a resource packet providing updates & revisions as needed. Participated with the Case Management Team by providing follow-up calls for high-risk members as requested by protocols.

• Prepared data and documents from task groups created to improve Childhood & Adolescent Immunizations, Breast & Cervical Screenings, and Asthma for HEDIS. Prepared materials requested for RFP’s. Prepared road maps for NCQA site visit as directed.

• Provided patient education follow-up for members with chronic illness. Provided Preventative/Early Intervention Health Education counseling & support to CHCME members in Disease Management programs: Asthma, CVD, Diabetes, & Smoking Cessation.

• Performed various writing responsibilities including, but not limited to:

• Developed & updated departmental policies & guidelines

• Letters responding to member, physician, & employer group inquiries

• Member newsletter articles

• NCQA documentation

• Represented Health Education Department on internal / external committees. CIGNA Healthcare of Maine (CHCME)

CIGNA - Administrative Assistant I

January 1997 - January 1999 (2 years 1 month)

Freeport, ME

(Total time with company 5 years. AA position 2 years, 1 month; promotion)

• Checked fax machines & printers & insure they are working properly as well as distributing received documents to appropriate nurses, as well as trouble shooting on faxes, printers, & PC’s. Collected Timesheets / Expense Reports.

• Maintained filing for HMO/POS. Responsible for scanning of correspondence, as well as various other duties as needed, including research. Page 8 of 9

• Prepared all internal/external correspondence for Managed Care Department, and minutes for Managed Care Department sections & Health Service Divisional.

• Provided administrative support to Managed Care Department of 35 people & 3 at satellite office, as well as provided customer service to internal / external customers.

• Received & sorted all incoming mail.

• Responsible for maintaining & ordering needed inventory for department.

• Responsible for printing & distributing morning reports, as well as preparing reports such as the Over 14-day & several Clean Up Reports (including the UR210) from various databases, & Attendance Reports.

• Updated confidential patient files & updated other information for Freeport & Bangor offices in Access & LumberJack.

Education

University of New England

PMP, [Healthcare] Project Management

University of Maine at

Bachelor of Science (BS), Community Health Education University of Southern Maine

Bachelor of Arts (BA), Social & Behavioral Science Page 9 of 9



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