Mental Health Social Media
Resume:
WORK EXPERIENCE
Crisis Counselor Volunteer
Crisis Text Line - Miami, FL
January 2020 to Present
• Help people overcome emotional issues and personal struggles
• Talked people out of suicide attempts
• Lend advice and emotional support
Youth Advocate and Counselor
Family of One Society - Homestead, FL
January 2019 to Present
Assistant to PSR Counselor
Psychiatric Rehabilitation at Community Health of South Florida Inc. - Homestead, FL March 2018 to Present
•Help patients express themselves through art, such as painting and creative writing.
•Teach them very important information about different mental illnesses and how to manage them
•Work with them on their communication skills, anger management, stress management, etc Seasonal Sale Associate
Macy's - Miami, FL
November 2018 to January 2019
• Greeted customers and made them feel welcomed
• Approached browsing customers and initiated conversations to determine buying preferences
• Provided accurate product information
• Recommended appropriate items and directed or lead customers to our selections
• Assisted customers with trying on items, finding appropriate sizes, and completing purchases
• Organized and cleaned store during closing time
Tutor/Volunteer
Hubert Sibley Academy K-8 - Miami, FL
August 2016 to March 2018
KAYLA
OKEKE
Miami, FL
addmqc@r.postjobfree.com
• Tutored students individually and in small groups
• Supervised students in absence of teacher
• Assisted teacher in grading homework, quizzes and other assignments Intern
Initiative for Gender Violence Prevention
2017 to 2018
• Collecting data and research on gender violence in the community: violence in LGBT+, domestic violence, and human trafficking. Community mapping and networking with local non-profit organizations. Creating survey for research purposes Event Coordinator
SAFE - Miami, FL
January 2016 to April 2017
SAFE is a club at Florida International University created by Sandra Skelaney, professor and founder of project Gold of Kristi House. This club is aimed towards educating people on sexual exploitation, which is prevalent here in Miami. In this club, I was heavily involved in putting together special events aimed towards educating people on sexual exploitation as well as ways to end it.
OFFICE ASSISTANT
ROYAL PALMS INSURANCE AGENCY - Miami, FL
January 2014 to May 2016
• Identified specific reason for customer inquiry and directed customer to appropriate department. • Handled accounts payable and receivable • Prepared bank deposits & insurance documents • Answered and directed phone calls • Reviewed, evaluated and categorized incoming documents by verifying information for accuracy and appropriateness. • Demonstrated open and positive behavior in support of operations' goals of improved workflow processes and efficiencies Teacher’s Assistant
Truly A Blessing - Okeechobee, FL
2010 to 2012
Event Coordinator
Annual Xtravaganza LGBT Event - Homestead, FL
The Xtravaganza event was an annual ball founded by Kyya Love, after noticing the lack of LGBT social activities in the local area. This annual event was where the LGBTQ community could come together with their loved ones and to show off their artistic talents, such as dancing, singing and poetry. My position as a coordinator was to help with the planning and decorating of the event, promote the event through the social media page and try to gather as many people as possible. EDUCATION
Women and Gender Studies Certificate
Florida International University
August 2016 to April 2018
Bachelor of Science in Psychology and Interdisciplinary Studies, Minors in Women and Gender Studies
Florida International University - Miami, FL
August 2015 to April 2018
Associate's
Miami Dade - Kendall, FL
August 2012 to July 2014
ADDITIONAL INFORMATION
Skills and Abilities
• Proficient in Microsoft Office products such as Excel, Word and PowerPoint
• Ability to adapt to unpredictable situations and use good judgment and tact in dealing with patients
• Ability to diffuse situations using good judgment, tact, and professionalism in dealing with internal and external customers
• Ability to multi-task, have attention to detail, strong organization skills, a team player
• Ability to address and resolve conflict in a professional manner
• Strong professional level of written and oral communication skills
• Strong attention to detail
• Capable of efficiently managing multiple phone lines in a professional office setting
• Attention to detail, strong verbal communication, customer service and keyboarding skills
• Ability to maintain a professional demeanor and composure when handling difficult clients/stressful situations
• Excellent ability to work one-on-one and in group sessions
• Effectively manages time
• Good written and verbal communication abilities
• Strong interpersonal and counseling skills
• Knowledge of DSM-V mental health diagnostic criteria
• Understanding of all therapeutic approaches
• Understanding of HIPAA guidelines and laws
• Passionate about helping people move toward mental health
• Ability to work well with treatment team of psychiatrists and case managers College Accomplishments
• Member of the Women’s Studies Student Association
• Member of the FIU Black Student Union
• Board member and event coordinator of Student Alliance Fighting Exploitation (SAFE)
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