RESUME

VOHRA HAKKIMUDDIN JAINUDDIN

ROOM NO - 604/A, SUNSHINE GARDEN CO-OP HOUSING SOCIETY, NEAR RAILWAY STATION, OPP. BMC GARDEN, ACHOLE ROAD, NALLASOPARA (EAST ) DIST: PALGHAR – 401 209.

MOBILE: 976-***-****/986-***-****.

Email ID: addmio@r.postjobfree.com.

EDUCATIONAL QUALIFICATION:

GRADUATION FROM MUMBAI UNIVERSITY IN THE YEAR 2012-2013.

OTHER QUALIFICATION:

COMPLETED GRAPHIC DESIGNING COURSE IN AUGUST 2018

SUCH AS CORELDRAW, ADOBE PHOTOSHOP, ADOBE ILLUSTRATOR, ADOBE INDESIGN AND ADOBE FLASH.

COMPLETED ANIMATION COURSES IN JUNE 2019

SUCH AS 3D VISUALISATION AND ANIMATION, 3D ANIMATION AND SPECIAL EFFECT AND 2D ANIMATION AND AUDIO/VIDEO EDITING.

WORK EXPERIENCE:

●1 YEAR IN LOOP MOBILE PVT LTD DOMESTIC BPO FROM 16th SEPTEMBER 2013 TO 22nd OCTOBER 2014.

WORK DETAILS:

●WORK IN TECHNICAL DEPARTMENT AS CUSTOMER SERVICE AGENT

●SORT OUT CUSTOMER NETWORK QUERIES

●SEND REPORT TO TEAM LEADER

●DAILY HANDLE 100 TO 200 OUTBOUND CALLS

●WORK ON TIME WITHOUT CROSSING TURN AROUND TIME.

WORK EXPERIENCE :

●JOIN FIRST SOURCE PVT LTD AS C S A IN BACKEND PROCESS FROM 22nd NOVEMBER 2014 TO 18th MAY 2015.

WORK DETAILS:

●WORKED IN MORTGAGE PROCESS

●CO-ORDINATE WITH CUSTOMER OR AGENT VIA EMAIL

●VERIFICATION OF DOCUMENTS RELATED TO MORTGAGE LIKE INCOME PROOF, PROOF OF ADDRESS, PROOF OF IDENTITY ETC.,

WORK EXPERIENCE :

JOIN VODAFONE PVT LTD AS C S A IN BACKEND PROCESS FROM 22nd JUNE 2015 TO 30th NOVEMBER 2015.

WORK DETAILS:

●SORT OUT CUSTOMER GRIEVANCE LIKE SIM RELATED, BILLING ISSUE, PAYMENT ISSUE

●CO-ORDINATE WITH CUSTOMER VIA EMAIL AND CALLS.

WORK EXPERIENCE:

●JOIN STERLING BACKCHECK PVT LTD AS SENIOR RESEARCHER IN BACKEND PROCESS FROM 25th JANUARY 2016 TO 21st AUGUST 2018.

WORK DETAILS:

●VERIFICATION OF APPLICANT DATA AS HE/SHE HAVE ANY CRIMINAL RECORDS OR NOT.

WORK EXPERIENCE:

●JOIN TECH MAHINDRA BPS PVT LTD AS CUSTOMER SERVICE ASSOCIATE IN BACKEND PROCESS FROM 9TH MARCH 2019 TO 12th July 2019.

WORK DETAILS:

●WORK IN HOTSTAR BACKEND PROCESS AND PROVIDE END TO END CUSTOMER SERVICE

●CO-ORDINATE WITH CUSTOMER VIA EMAIL.

CURRENT WORK EXPERIENCE:

JOIN POWERWIEW PVT LTD AS BACK OFFICE EXECUTIVE FROM 15th JULY 2019 to TILL NOW.

●WORK IN BACK OFFICE PROCESS ORDER ENTRY WORK.

PERSONAL PARTICULARS:

NAME : HAKKIMUDDIN JAINUDDIN VOHRA

NATIONALITY : INDIAN

GENDER : MALE

DATE OF BIRTH : 25TH FEBRUARY, 1991

MARITAL STATUS : SINGLE

LANGUAGE KNOWN: ENGLISH, MARATHI, HINDI, GUJARATI

SKILLS : MS OFFICE, GOOD COMPUTER KNOWLEDGE,

GOOD TYPING SKILL, PROBLEM (CRITICAL

SITUATION) SOLVING SKILLS

HOBBIES : DRAWING, LISTENING MUSIC.

PLACE:

DATE:

(HAKKIMUDDIN JAINUDDIN VOHRA)

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