English Teacher Customer Service
Resume:
Hadeer El Sayed Ezzat
Career Objective
Seeking challenging position in business administration field to
utilize my academic studies with practiced experience at reputable
organization and further develop my technical skill.
Personal Data:
Name: Hadeer El Sayed Ezzat El Sayed
Date of Birth: 22 12 1993
Address: 42 street 17 El Mokattam,cairo,Egypt
Mobile Number: +2-010-***-*****
+225071648
E Mail Address:
Hadeerelsayed
addmh1@r.postjobfree.com
Education:
Bachelor degree, Faculty of Commerce,Accounting department, English
section,Cairo university class: (2016)
worked:
*As a telesales at Armada group from March 2017 to November 2017.
*Worked As telesales at Healthmore For One month December 2017.
*Worked at Raya in collection department for one month February 2018
*Worked at Al Ahli bank of Kuwait as call centre agent from April 2018 till
now.
Handle different types of customers and answer quires.
Handling angry customers and performing the registration process for them.
Discover customer needs and offer the best solution based on proper bank's policies.
Effectively communicate ideas, suggestions and answers.
Offer upgrades and new banking services or products.
*Worked as an English teacher for private lessons for 2 years.
Achievements:
Project about Pearson PLC the multinational publishing and education
Company
Rewards: in Karate and Tennis .
Skills:
*English course conversation at Concept.
*Language: Excellent in English (written) & Excellent in English (spoken).
*Second language: Fair in Italy.
*Computer skills: Microsoft office (Word, Powerpoint, Excel,Internet
Applications ) outlook.
*Customer service soft skills by Ahli United Bank
Soft Skills:
*Advanced computer skills,specially in word,excel,outlook,Internet,and
Professional Exceptional leadership and motivational skills required.
*Analytical Ability,communication,Creativity,Human Relations,Vision
,Planning and Organizing, Management Knowledge.
*Interested in helping others and working with different people.
*keen eye for details and the drive serve satisfactorily.
*Good problem Solving and troubleshooting.
*Ability to follow instructions and procedures up to the tiniest details.
*Ability to work independently or as an effective part of them.
*Ability to handle money and to remember details of transaction services.
Reference:
Are available upon request.
Contact this candidate