LISA RAAD

addmfq@r.postjobfree.com • 647-***-**** • www.linkedin.com/in/lisaraad

PROFESSIONAL PROFILE

An administrative professional with 15+ years of experience as an Executive Assistant providing thorough and skillful executive administrative support to senior executives in various industries. An adaptive learner not intimidated by new challenges, responsibilities, and situations. Works with a high level of organization and maintains a cheerful outlook.

A personal commitment to ownership and accountability, embodying an initiative-taking work ethic along with meticulous diligence in all areas related to the business to ensure success. Demonstrated ability in creating positive relationships with colleagues, Executive Leadership teams and customers to gain trust, confidence and provide exceptional service. Advanced working knowledge of various IT programs and applications such as Outlook, Excel, PowerPoint, Word, OneNote, Dynamics 365, SharePoint, Concur, NetSuite, Google, and Asana. PROFESSIONAL EXPERIENCE

Executive Assistant to Chief Financial Officer & SVP Property Development WOODBINE ENTERTAINMENT – Toronto ON October 2018 to present

• In addition to supporting the CFO & SVP, also support 5 other VP's, VP of Operations & Hospitality, VP of Guest Experience, 2 VP’s of Finance & VP of Business Development & Revenue.

• Interacts & collaborates regularly with Executives, senior managers & cross-functional business units to ensure administrative & operational tasks are completed on time.

• Full discretion & management of the Executive's calendars, contacts & email. Proactively anticipate conflicts/priorities and exercise judgment in re-scheduling.

• Maintained strict confidentiality with sensitive information, financial documents, records, and personal matters, including processing of expense reports, monthly invoices, monthly financial reports.

• Effective leveraging of relationships within the company as well as externally with the various consultants, lawyers, government officials using clear, concise verbal & written communication skills

• Spear-headed and collaborated various teams on a variety of special projects involving research, data collection, document generation, decision-making and brain storming solutions.

• Coordinated the communications and logistics of Executive meetings, produced materials. Attended on behalf of the Executive team to take minutes and actions and then responsible to distribute and follow up on the notes and actions within the defined timelines.

• Communicated with Board members and managed materials and details for quarterly meetings.

• Devised and implemented a new process for the onboarding of new executives thereby increasing the onboarding satisfaction rating for new hires by 50%.

• Enhanced and cultivated company culture for employees by leading internal employee appreciation events. Employee engagement and interaction increased by 70%.

• Accountable for the office budget and managed to reduce overall spend by 15%. Executive Assistant to the SVP/GM Radar & VP of Radar Sales BLACKBERRY – Mississauga ON July - September 2018

• Maintain calendars and prepare follow-up materials, working across multiple time zones to proactively anticipate conflicts/priorities and exercise judgment in re-prioritizing.

• Co-ordinate meetings/events by scheduling participants, preparing agendas, presentations, and materials.

• Arrange travel and coordinate attending company sponsored events/meeting and complete expense reports. LISA RAAD

addmfq@r.postjobfree.com • 647-***-**** • www.linkedin.com/in/lisaraad Executive Assistant to the CEO/Managing Director

WABASH CANADA - Mississauga ON December 2017 - July 2018

• Providing exceptional executive administrative assistance to the CEO, as well as the Senior Leadership team (President and VP of Sales), including calendar management, travel coordination, timely expense report management and submission as well as budgeting report.

• Conducted in-depth business development research and compiled results for review by the Executive Leadership team.

• Implemented a task/project management application (Asana) to organize tasks & priorities to ensure efficient and effective productivity of the CEO and the Leadership team.

• Analyzed and distributed weekly sales reports using CRM. Executive Assistant to the CFO

BOND BRAND LOYALTY INC - Mississauga ON June 2016 - November 2017

• Supporting the CFO as well as the VP of Global Business Development, VP of Loyalty Solutions & 2 Finance Directors.

• Ensuring effective time management by anticipating needs and proactively managing conflicts.

• Provide project related support using Project Management philosophy.

• Collaborated with the CFO to oversee the monthly creation and distribution of financial reports to the Executive Leadership team. Creating presentations highlighting the financial progress for the month using Excel and PowerPoint.

• Manage company spend using a corporate credit card and reconcile monthly expenses. Create PO’s and receive invoices on a timely basis as well as Executive expense reports ensuring expenses are compliant.

• Onboard new employees when required.

Executive Business Assistant to Director PFE Central/West USA and Mexico MICROSOFT CANADA (contract) - Mississauga ON January 2014 – June 2016

• Managed all Executive level administrative tasks as and when needed, not necessarily defined by the job description, including any requests made by the team of Engineers (over 100 in the field). This Includes calendar management, planning weekly and quarterly business meetings, taking minutes within those meetings, travel coordination, hardware requests, morale event coordination, etc.

• Assisted with the coordination and planning of 2 offsite conferences: o 500 delegate convention in Miami Florida.

Supported and collaborated with a team of Executive Assistants on site selection, vendor sourcing, budget allocations, logistics.

o 15 People Leader Summit in Chicago IL.

Led and collaborated with 2 other Executive Assistants on site selection, vendor sourcing, budget allocation, logistics, entertainment.

• Compiled and reconciled budgets and reports to drive financial and business reporting by coordinating with the Business Operations Managers to research information such as budgets, human resource data, business performance.

• Model compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity while processing purchase orders and invoices as well as submission of expense reports for the Director. Expense reporting tool used: Concur. LISA RAAD

addmfq@r.postjobfree.com • 647-***-**** • www.linkedin.com/in/lisaraad Executive Assistant to the VP of Finance

MONDELEZ CANADA INC - Mississauga ON December 2012 – December 2013

• In addition to supporting the VP of Finance, also supported the Senior Director of Customer Sales & Service.

• Served as the corporate liaison for the Finance department (comprised of 95 people) and other departments in the company such as IT, Human Resources, Legal, etc.

• Similar executive assistant administrative tasks as above, event planning, calendar management, meeting coordination, minute taking, travel assistance, managing department budget and creating expense reports for the VP as well as his team of 5 Directors.

Office Manager/Executive Assistant to the Managing Director TECOM Investments - Dubai UAE October 2005 – June 2012

• Assist with calendar organization of the Managing Director, as well as coordinating and prioritizing the calendar of 3 of his Executive Directors.

• Schedule, plan and organize meetings for the Managing Director with his reports, colleagues, department, customers (internal and external) and CEO.

• Analyzed the monthly Profit and Loss statements and draft a performance report for the department highlighting expenditures vs. savings. Reconciling any errors found with finance and identify areas to improve in terms of cost-saving measures.

• Collaborated on various special projects to enhance the efficiency of the consultants.

• Planned and executed all aspects of the office headquarter move consisting of 40 team members. Collaborated with internal stakeholders on vendor selection, budget, facility requirements and designers on the office layout.

EDUCATION

Humber College, Toronto ON

Diploma: Business Management Diploma with specialization in Human Resources

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