MELANIE G. GAFFUD

Address: Salam St,

Abu Dhabi, Po Box 44966,

Cell number: 056*******

Email Address: addmcr@r.postjobfree.com

PERSONAINFORMATION

Age: 34 years old

Date of Birth: October 09, 1985

Nationality: Filipino

Gender: Female

Height: 5’2

Weight: 52

Civil Status: Married

KEY SKILLS AND COMPETENCIES

Familiar with all cash handling & Credit card payment procedures.

The motivation to learn new knowledge and skills.

Good Housekeeping duties.

Have a full knowledge of all food & beverage policies and procedures

Ability to work alone or with a group and can work under pressure

EDUCATIONAL BACKGROUND

1998-2000

Bachelor of Science in Industrial Technology

(Major in Food Tech)

Isabela State University

1992-1998

Ugad National High School

Sto Domingo Echague Isabela Fabian

Work Experience:

Franks and burgers

Cabugao, Echague Isabela

2015 Dec to 2019 Jan

Waitress

Greet customers on arrival and ask for their order

Take orders and inform customers about new deals and upsizing option

Clean and stock customer eating areas and equipment

Deliver orders to tables

Transfer supplies and equipment between storage and work areas

Work in the kitchen as substitute when needed

Maintain inventory and record.

Sales lady

Robinsan mall

Santiago Isabela

2013- 2015

Serves customers by helping them select products.

Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.

Greets and receives customers in a welcoming manner.

Responds to customers ‘questions.

Directs customers by escorting them to racks and counters.

Provides outstanding customer service.

Documents sales by creating or updating customer profile records.

Manages financial transactions.

Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.

Alerts management of potential security issues.

Assists with inventory, including receiving and stocking merchandise.

Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Big Mac Pizza Coroner

Cabugao, Echague Isabela

2009 Feb to 2012 Nov

Service crew

Duties:

Providing a warm welcome for customers.

Receive food & drink orders & serve customer request to the standards required.

Serving dishes to customers at tables.

Learning the names of & building relationships with regular customers.

Full product knowledge of all menu items and hotel facilities and services.

Check on customers asking if they are enjoying their meals and service.

Ensuring the food service area is left clean and tidy once all the guests have left.

Looking after guests with special needs i.e. dietary requirements, allergies mobility etc.

Hongkong (domestic helper)

2005-2009

Strengths

Self-motivating and Hard Working

Unparalleled guest relation skills especially resolving guest request and concerns.

Excellent eye for details can carry out actions to improve the appearance of the property, and employees as well as establish relevant actions that meet guest's expectations.

Adaptability to any kind of environment

Compurter Skills

Proficient in MS Word, PowerPoint and Excel

Declaration

I hereby declare that all the above-furnished details are true and correct to the best of my knowledge.

Place: ABU DHABI MELANIE G. GAFFUD

Contact this candidate