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VIKRAM PATIL, PMP, ITIL

Richmond Hill, Canada • +1-416-***-**** • addmch@r.postjobfree.com https://www.linkedin.com/in/patilvikram/

B.Eng, MSc (NTU Singapore) and Pursuing PG Diploma (Innovative & Design Thinking) DIRECTOR

Professional with 20+ years of software development and technical project management success spearheading high-performance teams of managers, business analysts, technical architects, and developers to deliver large-scale SaaS products globally.

• Accountable for multi-million dollar large & complex portfolio of products and services in customs compliance processing millions of transactions requiring complex processing & robust system architecture – Solid solutions architect experience involving J2EE, Oracle/MySQL, IBM MQ, Active MQ, EI (Enterprise Integration), AWS-Cloud, MPLS, HTML5, XML, SharePoint, Reports (JReport /Tableau, XSLT), PL/SQL, Windows, Solaris/UNIX/LINUX.

• Managed and experience in the end-to-end technical delivery of complex projects, transitioned from waterfall to complete agile methodologies using TFS, VSTS (Azure DevOps), APIs, Webservices, GIT and built a portfolio of 14 cutting edge enterprise web-based solutions (from 1 in 2008) & delivered to 1000’s of customers on global scale enabling mission-critical trade needs.

• Startup to scale up – revenue growth of business unit from $200K in 2007 to $4M in 2019 through efficient sequencing of interrelated projects in product roadmap to avoid duplicity, ensured modular & scalable components & successfully executed by being product owner & domain champion (SME) & now the critical member of a successful company.

• Experience in project analysis, budgeting, and forecasting using IBM Cognos TM1, project schedules and resource planning (project plan) using Microsoft project (PMS), WBS & integration of WBS & outlook using SharePoint.

• Managed JAD (joint application design) sessions and worked with clients on functional requirements and software Requirement Specification (SRS), presentation & demos (POC), bootstrapping, wireframe diagrams

(Visio), Project management Plan, Project charter, functional specification, BCP (Business Continuity Planning), CAR (Causal Analysis and Resolution) and experience on CMMI level 3 / ISO standards.

• Executed migration of products from the on-premise data center to AWS cloud (US East), business continuity planning (active-passive cloud setups), multiple technology refreshes (App servers & databases upgrade) & delivered with an impeccable record of zero defects, no downtimes & rollbacks.

• Core strength in the feasibility study (technical, financial, schedules) using NPV (net present value), business cases & financial models, FP (Functional point) & research/expert judgment techniques, mastered as a solution architect, budget management, financial management, workflow process refinement (SOP, ITIL), PMF

(product-market fit), MVP (minimum viable product) and new products development through proven execution/running of 14 products & counting.

• Technical IT project management experience with demonstrated ability to leverage Agile/scrum (product owner, stand-ups, User stories, sprints, backlogs) and Waterfall methodologies, SDLC, PMLC, Software Engineering, RAID log, IT Builds (VSTS/Azure DevOps), Change Management, Release Management/ARO

(application release orchestration), testing and complete project lifecycle.

• Good knowledge of data analysis, business systems analysis, business process management (BPM), QA processes (Quality assurance).

• Managed and provided technical expertise on Infrastructure Projects, Legacy Application Migration, Digital Transformation, User Experience (UX) & User Interface (UI) Projects (JSP, Spring/Hibernate), Application Servers (WebLogic, IIS, JBOSS, IBM WebSphere, Tomcat) and Database Servers.

• Engaging communicator leads several steering and operating committee meetings, skilled at building and strengthening key professional relationships with internal stakeholders, clients (customer service), government VIKRAM PATIL

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agencies, external vendors, Onsite, Offshore, virtual teams, and executive C-level leadership to transform mission into results to achieve optimal satisfaction.

• Analytical thinker with refined troubleshooting abilities, able to swiftly resolve complex technical issues and streamline systems, processes, and SOPs to enhance efficiency and guarantee the smooth management of operations & production support.

• Thought leadership (SME) and invited member of several US and Canadian customs sub-committees & able to build a road map of products to achieve long terms goals of the organization. Process leadership to ensure processes built are repeatable, scalable, and reliable.

• Passionate about remaining at the forefront of industry trends, emerging technologies by doing POC on NLP

(natural language processing), and ML of product components & part of Blockchain initiative in the company.

• Well acknowledged within the organization as confident, creative & intuitive & solve problems in creative ways & motivates team performance.

CERTIFICATION

Project Management Professional ( PMP )

ITIL Foundation Certificate in IT Service Management ( ITIL ) Sun-certified Java Programmer

TECHNICAL PROFICIENCIES

Languages: JAVA and J2EE technologies

Methodology/Framework: Agile, Waterfall, CMMi Level 3 for process management. ITIL for services and operations management

Database: Oracle, MySQL

Application Servers: BEA WebLogic server 10.3, Tomcat 7.0.x, JBoss7.0 Web Services: HTTP, Servlets, XML, SOAP, WSDL, Restful API, JSON IDE: Eclipse IDE 4.5, IntelliJ IDEA 3.0.5,

Software Version Control Tools: SVN and TFS (Team Foundation Server) and VSTS (Azure DevOps) Project Management: Microsoft Project, SharePoint, JIRA, Zoho Project and Bug Tracker CRM: ZOHO CRM, SalesForce.

Business Intelligence, ETL and Data

Visualisation:

JReport, Tableau

Data mapping and enterprise ETL: Altova mapforce, Mercator EDI mapping Project documentation skills: SRS, Project management Plan, Project plans, Project charters, Functional specification, BCP (Business Continuity Planning), CAR

(Causal Analysis and Resolution), Budgeting skills, Forecasting (IBM Cognos), status reports, running meetings & presentations. Other technology & experiences: EJB, Html5, jQuery, Bootstrap, Html, CSS, JavaScript, node.js & EDIFACT/ ANSI standard EDI messages

JMS using IBM MQ, Enterprise integration (Apache Camel), Active MQ, LDAP using iPlanet Directory Server.

Web application, Systems development, Information technology, Enterprise application, Web accelerator through Content Delivery Network (Akamai, Cloudflare), SEO, Strong Pre-sales, RFI / RFP. UML and Object-oriented Analysis / Design, IBM Rational Rose, Microsoft Visio, and entire office suite.

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EDUCATION

Pursuing Post Graduate Diploma in Innovative and Design Thinking – Emeritus Institute Singapore in Collaboration with MIT Sloan Executive Education, Columbia Executive Education, and Tuck Dartmouth Executive Education. Master’s in computer integrated manufacturing (M.Sc.) – Nanyang Technological University, Singapore Bachelor of Engineering, Mechanical (B.Eng.) - Gulbarga University, India VIKRAM PATIL

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PROFESSIONAL EXPERIENCE

Director (Technical & Products) (06/2014 - Present) CrimsonLogic Global eTrade Services Transform stakeholder requirements and business needs into measurable deliverables through strategic planning and the implementation of various key initiatives, adhering to Capability Maturity Model Integration (CMMI level 3) organization processes. Deals end-to-end application development, day-to-day operations for the IT department, as well as project budgets, schedules, staffing requirements, issue escalations, capacity planning, compliance risk mitigation, and other life cycle tasks.

Key Achievements:

• Developed and managing a portfolio of 14 cutting edge enterprise web-based solutions (from 1 in 2008) & delivered to 1000’s of customers on a global scale with great customer experience.

• Responsible for the revenue growth from $200K in 2007 to $4M in 2019 through strategic roadmap & successful development of projects and new product development.

• Grind in daily with the team of managers, architects, and developers in the development and enhancement of products/projects.

• Migrated the products successfully from an on-premise DataCentre to AWS Cloud – US east and set up the Hot/Hot site with AWS. Products are fully operational and functional at AWS Cloud for the last 3 years.

• Migrated the products from old legacy platforms to newer technology.

• Critical Talent (Top 2%) of the organization for the last 8 years & now acting associate director.

• Invited by US and Canadian customs authority & sitting as a member of their key sub-committees on innovation and digital transformation.

Product: US Customs ACE – Automated Commercial Environment Description: The automated commercial system (ACE) is US Customs compliance systems for Imports/Exports & manifestation reporting and helps US Customs determine the risks & admissibility into the United States. Key Responsibilities:

• Full accountability of the product (Project management, Project scope, budgeting, planning, controls) and ensure product/project continues to exceed customer expectations through strategic direction & best practices.

• Leading and collaboration of onsite, offshore, and nearshore technical teams across the globe. Setting roles and responsibilities, KPI/ KRA, governance, monitoring, training, coaching, teamwork and leading a robust, multi- faceted team of 22+ direct staff to complete all deliverables within time and budget constraints and accelerate project success in a matrixed environment, including managers, business analysts, and architects.

• Being the product champion, set the vision and manage the product backlog (in Azure DevOps), prioritize the work items (sprint planning) & write the user stories based on changing needs & ensure continuous improvement through project coordination. Audit checks to adhere to CMMi level 3 compliance.

• Ensure all issues (Issue management), project risks (Risk management), and change requests (Change management) are proactively analyzed for impact, mitigated & prioritized as work items for effective project delivery.

• Collaboratively working with finance and procurement team (stakeholder management) in financial planning, financial forecasts, financial reporting & building budgets (IBM Cognos TM1).

• Migrated all the products from a Waterfall to the Azure DevOps.

• Tech Stack: Java, Oracle, IBM MQ, Inhouse ECM, and integration tools, SDLC Agile-Waterfall, CMMi Level 3, TFS, VSTS (Azure DevOps), EDI, Integration, API, Webservices, SOA, AWS, Cloud, jQuery, node.js, MS Project, Git, Kanban, bug tracker, web accelerator Akamai and Cloudflare and many Product: CBSA – Canadian Advanced Commercial Information Description: The advanced commercial information (ACI) mandates the trade and logistics community to reports Imports/Exports to the Canadian customs & help them determine the admissibility into Canada VIKRAM PATIL

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Key Technologies: SaaS modeled product using J2EE technologies, WebLogic, Oracle, built API, Webservices & exposed the services to the trading community, Integration using IBM MQ Series with Canadian customs and large fortune 100 companies hosted on the cloud – Amazon web services involving multiple instances & elastic load balanced. Millions of EDI/ANSI messages requiring complex processing & experiences working closely with Canadian customs technology, policy, and border security patrols. Some key achievements and responsibilities.

• Delivered project needs on time and within the agreed acceptance criteria & transitioned successfully from a waterfall environment into a fully agile methodology.

• Ensure that different internal stakeholder uses the US Customs ACE system as a baseline to build the Canadian product & repeat, scale & build a reliable system significantly reducing the development effort & delivered within budget & huge ROI for the company.

• Responsible for managing, monitoring & control, resource planning & guide to be an enabler. Manager (Business Systems) (06/2011-06/2014)

CrimsonLogic (North America) Inc

Key Achievements:

• Able to rapidly expand new products /services to 8 saving 100% of development effort effectively increasing company revenue.

• Forged and strengthened integral relationships with business stakeholders across Fortune 100 companies by effectively demonstrating the feasibility of integration & executed the project and expanded sales scope.

• Achieved Crimson Star for 3 years due to outstanding dedication to advancing company growth and consistently exceeding objectives.

Key Responsibilities:

• Technical project manager – used J2EE technologies, MVC architecture to build modular, scalable products with a team of 20+ developers, business analysts and architects & set the technology roadmap

• Responsible for the end-to-end scope of the project lifecycle and developed the core components, data modeling, database design using Oracle, EJB, JMS integration with US Customs over MPLS in WebLogic App server.

• Collaborate with architects to build the design diagram (rational rose), align with the company’s enterprise architecture, EDI/data mapping (Altova mapforce), report generation (JReport, XSLT) & dashboard ( tableau ).

• UI/UX interfaces using JSP, Spring, html5, CSS, JavaScript, node.js and jQuery.

• Tech Stack: Waterfall software development life cycle (SDLC), J2EE, MVC, SVN, Oracle, IBM MQ/JMS, Ldap, WebLogic, Solution design, QA test plans, SIT / UAT. Senior Systems Analyst / Senior Architect (06/2009 – 06/2011) CrimsonLogic (North America) Inc

Key Achievements:

• Championed numerous instrumental projects in a dynamic environment as Senior Architect to achieve stakeholder satisfaction, interfacing with government agencies to guarantee compliance and eliminate disruptions.

• Received multiple accolades for employing extensive technical knowledge & executed with ambiguity or limited business requirements by conducting feasibility and executing first in market solutions. Additional experience: CrimsonLogic Pte Ltd, Systems Analyst/Senior Architect (06/2004 – 06/2009) CSA Pte Ltd Singapore, Sr. Analyst Programmer (04/2000 – 06/2004) Pentagon Global Solutions (Chennai), Software Engineer (06/1999 – 04/2000) REFERENCES: James May (Ex Regional Director – CrimsonLogic Global eTrade Services) President & Founder, Customs City Global Solution Inc Email: addmch@r.postjobfree.com, Mobile: 416-***-****

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