Insurance Coordinator / IT Desktop Support / Receptionist

Jeffrey John S. Guevarra

#*** ********** ****. ****** **. Abu Dhabi

Email: ***********@*****.***

Mobile: 052-***-****

Objectives:

To enhance my skills in the working field, to gain new knowledge from the experience that I will have, to share my knowledge that could help the company grow to my colleague, and to help myself develop my self-esteem.

Professional Experience

Oaiss Braces Center L.L.C.

Tamouh Tower 16th floor Al Reem Island Abu Dhabi U.A.E.

Insurance Clerk / IT Desktop Support

December 2015 - December 2019

●Responsible for Second Opinion Patients (Encoding, Submission and Resubmission)

●Preparing Insurance form for each patient, plan and organize all things needed in insurance

●Maintain insurance records

●Responsible for all the inquiry related to Insurance

●Obtain information from individuals

●Provide customer service

●Review insurance policies to determine appropriate coverage

●Review records for completeness

●Update appointment calendars and schedule meetings/appointments

●Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

Neo Solar Power Corporation

Hsinchu Taiwan R.O.C

Team Leader / Technician

June 2011 - May 2015

●Develop a strategy the team will use to reach its goal

●Provide any training that team members need

●Communicate clear intructions to team members

●Listen to team members feedback

●Monitor team members participation to ensure the training they providing is being put into use, and also to see if any additional training is needed

●Manage the flow of day to day operations

●Create reports to update the company on the team’s progress

●Distribute reports to the appropriate personnel

Educational Attainment

●Medical Coding Specialist

July 2018 - November 2018

●Bachelor of Science in Computer Science

2006-2009

●Associate in Hotel and Restaurant Management

2000-2002

Skills

●A thorough knowledge of operating systems,hardware and commonly used software

●Good communication and customer service skills

●Excellent problem-solving skills

●A patient and organised approach

●The ability to meet deadlines

●A willingness to keep up to date with IT developments

●An awareness of electrical safety issues

●Demonstrated ability to use Microsoft Office applications

● Knowledge of creating and managing spreadsheets

● Skilled at researching online information for providing support to different departments

● Able to repair minor faults in office machines, printers and scanners

●Unique ability to prepare and present seminars using PowerPoint

● Firsthand experience in resolving minor troubleshooting issues on personal computers and laptops

● Exceptional knowledge of using data entry software and performing data entry tasks with accuracy and precision

Personal Background

Age : 38 years old

Gender : Male

Weight : 195 lbs.

Height : 5’11

Civil Status : Married

Visa Status : Spouse Visa

Personal References

Available upon request

Contact this candidate