KEVIN TAN NOP
** ******** **, ******, ** ***** · 978-***-****
addlz1@r.postjobfree.com ·
EXPERIENCE
APRIL 2019 – PRESENT
REIMBURSEMENT/ CUSTOMER CARE SPECIALIST, insulet corporation
Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies. Collect and report data on topics such as patient encounters or inter-institutional problems, making recommendations for change when appropriate. Review records for completeness, accuracy, and compliance with regulations. Process all aspects of the order process by verifying insurance benefits/coverage to determine eligibility and calculate cost share amounts for existing and new customers. Requesting and collecting updated documentation, prior authorizations, order entry and coordinating shipment of product to customers. Collaborate with other commercial teams such as Case Management, OmniPod Sales and Billing, to ensure proactive communication of potential customer’s order status.
OCTOBER 2018 – TO APRIL 2019
ACCOUNT MANAGER, allcare plus pharmacy
Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan. Advocate for clients or patients to resolve crises. Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
OCTOBER 2015 – TO OCTOBER 2018
LEAD PHARMACY TECHNICIAN, century pharmacy
Mix pharmaceutical preparations, according to written prescriptions. Prepare and process medical insurance claim forms and records. Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.
APRIL 2014 – TO JULY 2015
WELLNESS AMBASSADOR/ PHARMACY TECHNICIAN, rite aid pharmacy
Develop and maintain cooperative working relationships with agencies and organizations interested in public health care. Prepare and distribute health education materials, such as reports, bulletins, and visual aids, to address smoking, vaccines, and other public health concerns.
EDUCATION
MAY 2020
BACHELOR OF SCIENCE LS BIOCHEMISTRY AND HEALTHCARE ADMIN, worcester state university
MAY 2018
ASSOCIATE IN SCIENCE, middlesex community college
SKILLS
Fluent in Khmer
Problem Solving
Leadership
Time Management
Communication