Jasnoor Kaur Baidwan

addlvf@r.postjobfree.com 647-***-****

PROFILE

Quality Assurance Analyst and Business Analyst with more than 6 years diversified experience in Manual and Automated testing of Web, desktop, mobile, client/server applications. Specific testing expertise includes Functionality, Regression, Integration, Database, Compatibility, Usability Testing using different environments. SUMMARY

• Six years of experience as a QA/ BA analyst in testing medium to large-scale projects in various domains like banking, retail and supply chain solutions.

• Experience working with projects involving Agile and Waterfall methodologies

• Adept at identifying, developing, and managing strategic and tactical relationships, internally and externally, to ensure the alignment of departmental strategies with business/stake holder requirements.

• Complete knowledge of (STLC) and proficient in testing both client/server and web based applications.

• Expertise in writing test cases, test scripts and test plans using manual and automated testing tools, Defect tracking and Defect reporting using Quality Center (QC).

• Experience in reviewing the requirements for testability, conducting walkthroughs with developers and team members.

• Proven record of accomplishment for saving troubled projects; is well aware of the need for a good plan to ensure projects are well managed, scopes are controlled, remain financially viable and at the same time meet project deliver- ables in a timely and cost-effective manner.

• Strong analytical, presentation and communication skills. PROFESSIONAL EXPERIENCE

FreshBooks. Inc, Toronto May 2018 - Present

FreshBooks is a reliable and fast accounting suite that turns otherwise complex financial management into an enjoyable experi- ence. Creating professional-looking invoices can be done in a few clicks as the software doesn’t require experience in accounting. BA/QA Analyst

• Implemented test metrics to communicate status of testing and error correction.

• Working closely with all of our stakeholders to negotiate process changes and ensure close coordination and completion of de- liverables required to support changes to procedures and products.

• Developed, communicated and implemented software quality assurance plans and activities.

• Provide the overall guidance and develop the quality assurance strategy and test and evolution master plan for all the phases of testing and development.

• Work closely with offshore 3rd party vendors to deliver projects to time, cost and quality requirements

• Design and execute test scenarios, scripts and procedures.

• Executed end-to-end workflow of generating invoice including creating groups and scheduling the grouped invoice to account payable calendar, etc.

• Introduced and implemented Zephyr test management tool .

• Participated in Agile sprint planning and coordinated individual and team testing throughout to ensure quality deliverables by the end of the sprint.

• Involved in testing planning of application on different mobile Platform such as iOS and Android devices.

• Involved in API testing using all web methods like GET, POST, and DELETE using Postman & validate the response, response time, error code.

• Preparing the status reports like Daily and Weekly.

• Mentoring the team to understand the requirements and coordinating during execution.

• Working closely with all of our stakeholders to negotiate process changes and ensure close coordination and completion of de- liverables required to support changes to procedures and products.

• Creating user stories and epic for delivery and testing team. Environment: Zephyr 8.0., Postman 7.11, Jira 8.0, IE 6.0, 7.0, Firefox 3.5, Google Chrome 4.0, Apple Safari 4.0. Python,SWOT,MS Visio.

Freightcom Ltd, Bolton Jan 2017 - March 2018

Freightcom is online model offers self-serve scenario for shippers to compare rates and book multiple shipments to destination throughout Canada and the USA – even worldwide for mail and courier requirements. I was primarily involved in testing the functionality of the application for claims and invoicing module. QA Lead/ RPA Developer

• Analyzing the business requirements and thereby preparing the Master test plan and Detailed Test plan.

• Participate in design review to ensure that software changes are understood in order to facilitate testing

• Participate in coordinating, communicating and disseminating testing timelines, deliverable and other information to QA man- agers.

• Develop test cases and test scripts using Selenium Web-driver for Functionality and Regression Testing.

• Create SQL queries to test the backend functionality of the application for database testing.

• Participate in weekly IRB (Internal Review Board) meetings to prioritize the defects logged to developers and to resolve the issues.

• Actively participate in enhancement meetings investigated software bugs and interact with developers to resolve technical is- sues.

• Involve in the Cross browser testing of the application using selenium on different browsers including IE 6.0, 7.0, Firefox 3.5, Google Chrome 4.0, Apple Safari 4.0.

• Compile, distribute and present project level test reports (test results, including, defects and statistics).

• Planning to use Robotic Process Automation (RPA) with different platforms.

• Participate in requirements gathering and design through client meeting, interviews, and workshops and participating in Proof of Concept (POC)/Prototyping initiatives.

• Test the BOTs to ensure they perform as per business requirements. Environment: SQL Server, MS Access, .Net, Windows NT/XP/Vista, Jira 7.0, SQL, Javascript, Selenium, IntelliJ IDEA., Blue prism.

Re/Max Real Estate Centre, Mississauga Feb 2016- Dec 2016 Remax is a leading real estate firm. Our team was responsible to develop test cases that ensure delivered products (Media News- room) and services meet or exceed the expectations of all RE/MAX users. QA Analyst

• Creation of test plan based on Business and Functional requirements.

• Create both Test scenarios and Test cases from the requirements by applying both positive and negative conditions.

• Perform Functionality, End-to-End, Smoke and Regression testing.

• Log all the defects identified during testing phase and report to the development with proper Priorities and Severities.

• Use HP Quality Center for both Test management and Defect tracking purpose.

• Develop test automation scripts using QTP and use for Regression purpose.

• Provide the status to the management using Test planning and Test execution status reports. Environment: Windows 7, .Net, HTML, SQL, Visual Basic, MS-Office 2007, Microsoft SQL Server, Query Analyzer, Bugzilla 5.0.3, Terminal Services, FTP, HP ALM, HP QTP, VBScript. EQB, Toronto March 2014- Jan 2016

QA Analyst

EQB is a leading global financial services firm. I was primarily involved in testing the bank's Asset Management projects. Asset management is discretionary investment portfolio and customized solutions for high net worth individuals, institutions, founda- tions and trusts. I have also tested enhancements and new features across several disparate applications.

• Assist with Test Plan documentation and provide Test Estimates based on requirements.

• Develop Test Cases from user stories and tasks.

• Test on different web browsers like Internet Explorer, Firefox, Safari and Chrome.

• Schedule and execute Functional, Integration and Regression Testing.

• Perform device compatibility testing using Tablet & Mobile.

• Generate testing status reports with metrics.

• Follow Test Procedure and Best Practices as outlined by Testing Centre of Excellence (TCoE). Environment: Windows 7, SQL, Visual Basic, Jira, Microsoft SQL Server, Zephyr, Selenium, Postman IPS Corporation, Brampton May 2012- Feb 2014

Jr. Quality Analyst

• Develop and execute software test plans in order to identify software problems and their causes.

• Perform Manual on Web based Applications and track them using HP ALM.

• Create Traceability Matrix between requirements and the test cases.

• Participate in Scrum meetings, Sprint Retrospective Meetings, Sprint Planning Meetings.

• Responsible for Exploratory, Smoke Testing, Regression testing, database testing, functional testing and user interface testing of Cash office application.

• Work with Sales, Account Management, Product Operations, IT Developers, Finance, and Network Engineering personnel to ensure successful software quality assurance.

• Use a variety of tools and troubleshooting skills, in order to successfully test document, certify, debug, and sustain the compa- ny’s software releases.

• All other duties assigned by QA & Testing Manager. EDUCATION

Project Management, CE 2016

Humber Collage

Financial Planning Certification 2015

Humber Collage

Business Administration- Finance 2012

Humber Collage

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