Randall K Benarao

Las Vegas, NV *****

702-***-****

addlmf@r.postjobfree.com

RANDALL K. BENARAO

**** ******* ***. ********: 702-***-****

Las Vegas, Nevada 89120

PROFESSIONAL OBJECTIVE

To continue my career as a SLOT TECHNICIAN with an organization that will utilize my skills to benefit mutual growth and success.

SUMMARY OF QUALIFICATIONS

? Loyal professional with over 20 years as SLOT TECHNICIAN for Major Resorts.

? Expert & Specialist in Installation, Testing, Inspection, Troubleshooting & Preventative Maintenance on SLOT & GAMING MACHINE SYSTEMS including:

* Slot Machines: Bally, Aruze, IGT, Aristocrat, Konami,WMS, Atronics, Mikon & Universal

* Kiosk: Western Money & NRT System

* Progressive Machines: Mikohn, Paltronics & IPC

* Arcade Games: Williams, Bally, Sega, Capcom, Atari, Neo-Geo & Konami

* Bill Validators: JCM (WBA UBA), Mars & Western Money

* Player Tracking Systems: Oasis & Acres

? Proficient TECHNICAL, ORGANIZATIONAL, LEADERSHIP & CUSTOMER RELATIONS skills:

* Training & Overseeing New Personnel

* Preparing Accurate Documentation & Reports

* Working Well Under Pressure Of Multi-Tasks, Workloads & Deadlines

* Interacting Professionally With VIP's Peers, Co-Workers & General Public

* Projecting Positive Company Image

? Computer Skills: Windows Vista & Internet Software.

EDUCATIONAL BACKGROUND

Valley High School, Las Vegas,

NV

Las Vegas Gaming & Technical School, Las Vegas, NV

Graduate: Slot, Arcade, Video Game, Juke Box, Graduate

Sandwich & Soda Machine Maintenance Program

Specialty Training:

MGM Grand Hotel & Casino, Las Vegas, Nevada

IGT & Bally Slot Machine Repair & Maintenance class; OSHA Regulations; Time & Stress Management; "Grand Class" Customer Service Training; Diversity; Sexual Harassment Awareness; Americans With Disabilities & Family Medical Leave Acts

Pot Of Gold Casino, Henderson, Nevada

IGT Slot Machine Repair & Maintenance; Quality Customer Relations

Golden Nugget Hotel & Casino, Las Vegas, Nevada

Hard & Soft Count Procedures; Coin Counting Equipment Operations; Cash Handling; OSHA Regulations; Personal Safety Techniques; Customer Service Excellence

PROFESSIONAL EXPERIENCE

9/11- EASTSIDE CANNERY & CASINO - Las Vegas, Nevada

Present- SLOT TECHNICIAN

Performed diversified duties as needed by small casino with 861 slot machines including: Disassembling, assembling, inspecting, testing, calibrating, modifying, repairing, performing preventive maintenance, troubleshooting, set up games with correct key chip and operating IGT G20 and G22, Aristocrat, Konomi, Auze, Ainsworth, Future logic Gen and Gen 2 universal printers, JCM UBA’s with the (smart can's) Bill Validators, as well as Oasis 360 player tracking with sentinels 3's, along with Preventative Maintenance on all slot machines.

S Utilizing pneumatic air and hand tools, pump jacks.

6/96 - MGM GRAND HOTEL & CASINO - Las Vegas, Nevada

6/11 SLOT TECHNICIAN

Responsibilities for major "5-Star" Resort with over 2,400 slot machines including High-Limit and Arcade Rooms included:

S Making recommendations for slot machine floor layouts.

S Interpreting electrical and mechanical schematics.

S Disassembling, assembling, inspecting, testing, calibrating, modifying, repairing, performing preventive maintenance, troubleshooting and operating used and new Bally, Sigma, A/C Coin, CDS, Shuffle Master, Aristocrat, Konomi, Barcrest, Atronics, Mikon, SDG, Universal and Silicon Slot Machines, Western Money System Kiosks, Mikohn, Paltronics and IPC Progressive Machines, JCM (WBA UBA), Mars and Western Money Bill Validators, as well as Acres, EDT and CVT Player Tracking Systems to include parts, motherboards, sister boards, motors, lights, sound and all other affiliated units.

S Utilizing pump jacks, pallet jacks as well as pneumatic air and hand tools.

S Assisting and ensuring quality customer interaction with VIP's, international diplomats, peers and co-workers.

S Preparing accurate Daily Work and Repair Logs as well as Defective Machine Complaint Reports for gaming authority dispute resolution.

S Training 10 new employees and managers in machine types and functions, floor procedures and customer relations.

Accomplishments:

* Received 2003 "Employee Of The Month Award" out of over 3,000 employees, numerous "Excellent Job Performance" Comment Cards and Bonuses, as well as "Letter of Appreciation" from major key player.

ADDITIONAL EXPERIENCE

1 Year POT OF GOLD CASINO - Henderson, Nevada

SLOT TECHNICIAN, FLOOR PERSON & SECURITY AGENT

Performed diversified duties as needed by small casino with 500 slot machines including: Disassembling, assembling, inspecting, testing, calibrating, modifying, repairing, performing preventive maintenance, troubleshooting and operating IGT Slot Machines; Paying out jackpots; Recommending firing, scheduling, assigning job duties and overseeing 5 Slot Attendants and Bartenders; Training new personnel in clearing coin in and out jam, jackpot meter reading, jackpot W-2 form preparation and floor maintenance skills; Escorting and ensuring security of both guests and employees; Maintaining surveillance against theft and cheating Changing surveillance camera tapes; Serving as Relief Barback.

4 Years GOLDEN NUGGET HOTEL & CASINO - Las Vegas, Nevada

HARD & SOFT COUNT ATTENDANT

Duties for facility with over 1,200 slot machines included: Removing coins from slot machines; Utilizing coin counting equipment and counting dollar bills in casino cage; Loading carousels with coins as Money Runner.

NOTE: ! Bondable: Active Sheriff Card; Past Background Security Clearance (MGM Grand

Hotel & Casino)

! Affiliations: Past 2-Year Volunteer, Kehi Retirement Home, Maui, HI

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