Executive Assistant Manager
Resume:
Nicole Gonzalez
***************@*****.***
Career Objective:
Proactive and organized individual seeking an Administrative Assistant Position offering seven years of hands on experience in providing high quality managerial support, inventory management and in-house coordination.
Experience:
Account Manager, LandCare USA LLC,
January 2019 – June 2020
● Developed and maintained strong customer relationships to ensure their expectations and problems were met throughout the cycle of their contracts
● Identified job site priorities and executed with production team
● Provided monthly Landscape Quality Audits to each client to provide enhancement or maintenance opportunities
● Created client proposals, contracts, & estimates to achieve targeted goals
● Ordered all material & supplies for project’s
● Involved in branch’s growth through sales & marketing (BOMA & IFMA) Branch Administrator, LandCare USA LLC,
January 2018 – January 2019
● Data Entry for AP, payroll processing, new hires & termination
● Performed collection activities including posting accounts receivables, contacting customers, & generating statements
● Answered phones calls related to service needs & effectively resolved them
● Prepared and assessed month end financial reports with Branch Manager, Controller, and Regional Management
● Researched General Ledger
● Resolved Budget & P&L variances
● Processed payroll using UltiPro/ADP & manual systems Executive Assistant, JAUST Consulting Partners Inc. May 2015 – January 2018
● Coordinates internal & external meetings for multiple executives
● Manages complex calendars
● Prepares expenses reports and purchase requisitions
● Prepares letters, reports, & other documents
● Organizes large offsite events (Charity Galas)
● Manage our Office 365 Account
● Handles all onboarding & offboarding for the company
● Bookkeeping Task such as AP & AR
HR / Marketing Administrative Assistant, My Goods Market August 2011 - April 2015
● Managed FedEx, Office Depot, & Hagemeyer Accounts, monitored spending for Corporate Office and 200 sites
● Trained and supervised Receptionist, delegated task and projects.
● Addressed all customer and vendor complaints via phone call or email.
● Monitored secret shopper program : created spreadsheet with monthly results.
● Coordinated Marketing / Operation Meetings, booked venue, created agendas, prepped training materials,
● Worked for VP of Operations & Marketing : Managed calendar, created business plans, memos, business letters, & expense reports.
● Human Resources: Conducted Onboarding- I9 Forms, W2 forms, Issued and updated Company Handbook and Policies. Responsible for FMLA & Unemployment Claims. Office Manager, C & S Mobile Truck Repair INC.
July 2008- June 2010
● Answered incoming phone calls and forward to appropriate personnel or department
● Maintained all employee's personnel files
● Performed clerical duties such as sort mail, check deposits, faxes, photocopies
● Managed General Ledger in Ouickbooks : A/P & A/R
● Created proposals & billing invoices
● Assisted clients with concerns and complaints
Store Manager, New York & Company
October 2004- June 2008
● Recruited, interviewed, and hired for Store Position
● Built high performing team that was accountable for the stores performance
● Managed payroll, scheduling, & inventory
● Ensured store maintained excellent visual standards: floor sets and merchandising
● Attended monthly company meeting to build the brand and culture
● Customer Service: sales driven
Skill Summary:
I;m always eager to learn and pick up on new tasks quickly. I have experience with Quickbooks, Microsoft Word, Excel, Publisher, Power Point, Outlook, Invomax, People Matter, Paychex, NetSuite, & Aspire as well as extensive Customer Service Skills. Education:
High School Diploma- Abraham Lincoln High School 1999 – 2003
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