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Social Media Manager

Location:
Mumbai, Maharashtra, India
Salary:
40% hike
Posted:
June 03, 2020

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Resume:

Harmit Singh Malhotra

***/*** ****** ****, *** Floor,

** **** ****, **** *****,

Ghatkopar (East), Mumbai –75

Mobile: 981-***-****

Email: addlfd@r.postjobfree.com

Synopsis

Dynamic management career with strong leadership, problem-solving, planning, team-building & project management skills. Currently responsible for Broadcast, Corporate & Digital Transformation at Republic Media Network and to strategically align the company’s vision for the future in the digital space. Previously had multiple leadership roles with increased responsibilities in my 19 years of carrier with Broadcast Industry.

Experience of 17+ years of which 11 years in Project management, maintenance of Infrastructure deployment, Data Centre, System Integration, Data and Voice networks

Designed & Implemented Strategic IT activities to meet organization objectives. Designing and implementing technology processes for escalation and smooth operations for individual locations

Responsible for driving digital strategy and culture across Republic Media Network.

Handling IT & Broadcast procurement basket (CAPEX, OPEX & AMC’s)

Innovative and creative thinker

Work Experience

GM – IT (Broadcast & Corporate), Playout & Ingest Operations Republic Media Network (March 2017 to Present)

Republic Media Network is the leading Startup National English & Hindi News Channel in the Television and Internet space, deploying content across multiple platforms like TV, Internet, Mobile and voice.

Roles and responsibilities ->

Heading entire Corporate/Broadcast IT Infrastructure effecting the enterprise profitability and performance through alignment of technologies with corporate goals.

Heading the team of 35 ppl which includes IT & On-Air operations.

Evaluating new technologies and IT strategy formulation for the organization; functioning as key driver for IT business process design and solution identification.

Handling Production and Operations related to Live Streaming on all digital platforms.

Coordinating with the Multiple CDN providers and planning the CDN strategy for Live streaming and Vod’s

Lead the project management plans with the defined project scope including project resource needs, high level timelines, project communications, assumptions, risks and overall project approach etc; negotiating SLAs for large and medium-size business transformation projects

Ensuring compliance with the company’s policies in administration of IT Infrastructure

Manage delivery of technical design/proposal preparation and/or approval on change orders

Acting as a medium to resolve all support issues, driving resolution of customer's technical support issues; sharing best practices with team members to enhance quality technical support.

Arranging and managing User trainings for latest applications and updates.

Managing technicalities of all Post Production setup (Offline & Online Edits, Graphics, Audio, Color Grading, Telecine and Storage Solutions)

Managing Content Quality for In-house & Commissioned Programs, across all network channels

Define IT Security policy, operating policies, procedure & standards for smooth operation of IT systems and office tools.

Leading the negotiations and adherence of SLA with vendors ensuring cost efficiency and long-term support. Capacity planning, Managing procurement of H/W, S/W,Networking solutions & CDN providers.

Performance management - Objective creation at team member level, Performance evaluation after interacting with stakeholders and normalization across teams, identifying training needs and working with Learning & Development team to fill skill gaps

Projects and Achievements at Republic Media Network

Setting up the Studio, Newsroom & Uplink operations facility in Mumbai, Noida & Bangalore

Successful launch of Republic TV (General English News Channel) in 2017 & RBHARAT (General Hindi News Channel) in 2019 in India and internationally.

Designed & implemented various automated integrated workflow for content management, delivery to TX, digital archival library, syndication and new media delivery

Designed IT infrastructure and technical operation spreading after proper business analysis including end-user computing and back-end core computing

Implementation of IT security, Risk management and Various IT compliance, Process and Policy Management and Team Management.

Designing & implementation of the LAN & WAN network Domestically & Internationally. Implementation of the NDE, MPLS & International video links for Canada & UK.

Setting up the Unified communication between all the locations which act as active and backup to each other between the locations and integrated the same with the Video conferencing units (Local & Cloud) which helps in bringing down the telecom & travel cost.

Implemented wifi system which helps in securing our Network with Central Policy and Security

Implementation and Centralization of Perimeter Firewall for securing our internal and external network request.

Planning and setting up the Digital Strategy for Republic Media Network

We brought a breakthrough in the Lok Sabha Election by setting up the commercial and making sure it is playing simultaneously on all the social media platform including our website, app & Hotstar.

Did the POC of the LIVE Streaming devices and identifying the right product and features within the given budget.

Coordinated with multiple CDN vendors on finding a way to increase the speed of channel while live streaming.

Bridging the gap for AD insertion in both digital and TV broadcast by going on break simultaneously.

Setting up the broadcast feed for the social media website like Facebook & Youtube. Planning in such manner that we can move the traffic to our website from social media platform.

Coordinating with the digital content writers and identifying their problem areas and providing them with a suitable solution for smooth functioning.

DGM – IT (Broadcast & Corporate) TV18 India Pvt Ltd (Feb 2016 to Feb 2017)

Roles and responsibilities ->

Managed internal IT operations across the global corporate offices including IT infrastructure, Information Security & NPP vertical as Global IT Infrastructure Head & CISO.

Technological refreshes & optimization initiatives in the organization

Identify and forecast demand for IT systems, capacity planning, execution and running the projects and operations within the allocated budgets.

Managing 24x7 20 Channels IT Infrastructure for both Broadcast & Corporate.

Managing a team of Broadcast & Corporate Engineer engineers and responsible for all support activities

Manage IT service provider relationships.

Training - Technical & Application. Keep users update & upgraded

Was responsible for setting up the work processes and technology.

I have led various projects for TV18 Broadcast starting with launch of Fyi' infotainment

Smooth upgradation of video Server for CNBC-TV18, CNBC-TV18-HD, CNBC-Awaaz, CNBC-Bajar, Colors-IND & Colors- IND HD

Upgradation of TV18 & Viacom-18 20 Channels MCR Automation system.

Projects and Achievements at TV18 Broadcast Infrastructure (Vizrt / Avid iNews / Avid Interplay).

Responsible for the migration of Broadcast Infrastructure for TV18 & IBN-Lokmat at completely new version in a phased manner while also managing and maintaining the existing Production setup.

Upgradation of CNBC-TV18 / CNBC- Awaaz / CNBC- Bajar & IBN-Lokmat Broadcast Infrastructure

Planning and smooth movement of the Vizrt Oracle 8.0 to Oracle 10G DB for TV18 & IBN-Lokmat.

Testing and moving from Non-Unicode to Unicode of the Hindi / Guajarati / Marathi fonts for the Awaaz, Bajar and IBN-Lokmat.

Planning and smooth movement of the Vizrt 4.0 to 5.0 content pilot database and upgradation of Viz Active-X and content pilot client application for TV18 & IBN-Lokmat.

Testing of the Vizrt server with clients and rolling the shows before final implementation.

Implementation of the oracle main and backup oracle 10g server.

Re-designing of the iNews DB for TV18 as per user requirement.

Smooth movement of the iNews from 2.x to 5.x DB for TV18 & IBN-Lokmat.

Designing & Implementation of the Avid Interplay DB & Storage allocation for all the Business unit as per requirements.

Upgradation of the HW (Servers & Workstation) & Avid Software version.

Smooth movement of the 19 Media composer and PCR control -air application to command application.

Arranging the User training for Editorial team & Production team for VIZRT, iNews & Interplay application.

Upgradation of TV18 - Mumbai Corporate - IT Infrastructure (Antivirus, Firewall & Exchange)

Smooth movement of the Fortinet 800D to Fortinet 600D ensuring all the policy and configuring the load balancing between all the 3 ISPs.

Smooth movement from Trend Micro to Symantec client of 400 users.

Planning and upgrading of Email Infrastructure for 500 users

Moving of 16 different domains into one single Exchange of NW18.com

Manager – Broadcast - IT – Star India Pvt Ltd (Oct 2013 to Feb 2016)

STAR India has defined India’s broadcast media for over two decades and is today one of the country’s

leading media and entertainment companies. It broadcasts more than 40 channels in 7 languages.

STAR India is making quantum leaps in transforming sports in the country by leveraging the group's

strengths in superior content and audience engagement. STAR's sports business has grown rapidly to 9

channel properties (STAR Sports 1, 2, 3, 4and STAR Sports HD1, HD2, HD3,HD4, HD Select), making

it the leading sports network in the country.

Roles and responsibilities of STAR SPORTS Operations in India

Setup & Migrating of the Transmission, Live production & Offline Production operations of Star sports in India (SS-1,SS-2,SS3, SS4, SSHD1 & SSDH2)

Supervise projects to ensure their completion, on time and to the highest standards, as set by the Engineering Management.

Liaison with both internal and external clients for notification of fault conditions and their resolution.

Co-ordinate with the Harmonic ENGG for the installation of the Harmonic Spectrum for TX on-air playout, EVS for in house Production and Harmonic Media Grid for the Post production setup in Star sports facility.

Co-ordinate with the EVS ENGG for the installation of the EVS XT-3 servers for Live matches & XS for Studio playout and PCR recording in STAR SPORTS Production facility.

Co-ordinate with Octopus Engg for the installation of the Octopus Setup in STAR SPORTS Production facility (Newsroom software)

Co-ordinate with EMC Engg for the installation of the Isilon storage for saving lo-res file for STAR SPORTS Production facility.

Co-ordinate with Vizrt Engg for the installation of the VIZRT Graphics Oracle Database, GH Manager,13 Graphics Engine, 6 Touchscreen & 2 Virtual setups for STAR SPORTS Production facility.

Co-ordinate with Delattre Engg for the installation of the Augmented Reality in STAR SPORTS Production facility.

Managing team of 14 Engineers for day to day IT Operation work and all IT Projects on Network/Servers/LAN/WAN.

Managing the Networks LAN/WAN Setup. Configuration of Switches/Router / Wireless AP Solution etc.

Taking care of IT Security Policy & Compliance as per Audit requirements. Creating different Policies for diff group of people/ departments.

Managing our in-house data center which includes many Media Servers and other equipment’s.

Managing Domain Active directory setup and Microsoft Exchange setup for emailing solution, DHCP/DNS / Windows Application servers. Antivirus Server to auto update to all Laptop/desktops

Checking and monitoring Audio/Video of incoming satellites feeds & Audio Shuffling of the audio channel as per the channel home format.

Handling the Team of System Engg.

Handle transmission of Live matches and Pre-Recorded Shows

Working on a file based server system (single file-single segment & single file-multi-segment XDCAM HD format)

Management of Media Content received with the help of Media Asset Management Software

Smooth Shifting of On-air operations of All the 8 Star Sports channel from Singapore to India.

Planning & Implementation of MCR and Ingest to receive the multiple feeds and converting the audio and video format as per the channel format.

Projects and Achievements at Star Sports.

Moving Transmission operations of STAR SPORTS Channel in INDIA from Singapore (SS1,SS2,SS3,SS4,HD1,HD2,HD3 & HD4).

Member of the Broadcast IT team responsible for setting up and moving the STAR Sports Transmission Facility in 2014 from Singapore to India. MCR Omenon Server for Program & Commercial playout and Harris server for Automation and Viz for on-air graphics.

Member of the Team responsible for planning and installation of the Transmission infrastructure for 10 TX which included Network design, File based Ingest Application, file based Quality check application, Storage planning, Playout Automation, Graphics system & Receiving Video feeds from worldwide (BT Lease line & Satellite).

Member of the Team responsible for setting up Media Assets Management system for users to browse lo-res and check the media files location between multiple storages.

Setting up the Post Production setup for Live Matches Highlights and Offline programming

Member of the Broadcast IT team responsible Design & implementation of the Post Production setup.

Member of the Broadcast -IT team responsible for testing and making the workflow for post-production Facility for STAR SPORTS. Smoke, FCP, Adobe Premier Pro and graphics systems with the centralize Harmonic Mediagrid Storage with multiple audio and video layers.

Member of Broadcast-IT team responsible for setting up edits on growing file to Post Production Centralized Storage, including installation of Harmonic Mediagrid broadcast solution.

Member of the Broadcast-IT team responsible of migrating edit setup from FCP to Adobe Premier Pro.

Setting up the 5 PCR, 5 Big Studios and 6 Small Studio

Member of the Broadcast-IT team responsible for setting up STAR SPORTS New Production Facility in 2014 with 5PCR, 5 Big Studio, 6 Small studio.

Member of the Broadcast-IT team responsible of migrating Transmission Facility from Star Sports Mahalaxmi office to Urmi Estate Lower Parel.

Member of the Team responsible for planning and Designing Production infrastructure of 5PCR, 5 Big Studio, 6 Small studio with Media Consultant which included Network design of 3 Broadcast floors, Storage planning, Graphics system, PCR Playout, PCR & ISO Recordings.

Member of the Broadcast IT team responsible for setting up and moving the STAR Sports Transmission Facility in 2014 from Mahalaxmi to STAR Urmi Facility. Setting up the identical setup in facility and moving one by one Channel TX in new facility.

Member of the IT team responsible for Testing Broadcast Equipment’s for PCR & Studio workflow.

Coordinated with Vendors for setting up the Equipment’s as per desired workflow for PCR & Studio requirements.

Member of the Team responsible for planning and Designing of 3 floor of Star sports workflow, Internet requirement, firewalls, Cisco switches and creating firewall policy for connecting STAR SPORTS Broadcast with STAR Corporate networks & Vendors Networks .

Coordinating with Aveco for setting up India First Studio Automation system which can control Video Switcher, Audio console, Graphics System, Playout Ports, Video Routers, Studio Lights, Studio cameras by which producer can design his shows and run the whole show with directors without any other supporting hands.

Manager – IT (Broadcast & Corporate) – TV18 (May 2003 to Oct 2013)

TV18 is the leading Media House operating in the Television and Internet space. It broadcasts 5 round the clock news channels and deploys content across multiple platforms like TV, Internet, Mobile and voice. The group employs more than 2500 media professionals across the country and is one of the few listed companies in the Indian media business. Its robust infrastructure includes 30 national bureaus, 2 state-of-the-art broadcast centers in Delhi and Mumbai

Roles and responsibilities ->

Setup the operations of CNBC-TV18 (No 1 Business News channel in India), CNBC-Awaaz (Consumer Channel), Moneycontrol.com, Commoditiescontrol.com WEB18 (Hindi/English) portal, CNN-IBN (No 1 English General News Channel in India), IBN7 (Hindi General News Channel), IBN-Lokmat (Marathi Regional News Channel) & Viacom-18 Channels (MTV,VH1,Nick,Colors,Colors-UK & Colors-US/Comedy Central /Sonic / Rishtey-UK)

Complete Planning and Installation of network/LAN setup on the new location before shifting the office. (Cabling, switches, routers, optical fiber etc.)

Handling the Team of System Engg.

Knowledge of Windows 2003 Server Administration with Active Directory, DNS, DHCP, IIS, with various User & File level access right and permissions

Maintenance of Database Servers (Oracle, and SQL), which includes installation, backup and restore of different databases

Active member of the IT team responsible for migrating and consolidating Parent and child domains from Windows 2000/Exchange 5.5 domain to Windows 2003/Exchange 2007 servers.

Monitoring MS Exchange 2007 Enterprise, Mail Replication, Incoming and Outgoing Mails and daily backups.

Handling the Blackberry & Hutch mail Server.

Installation, configuration & administration of Trend Micro Antivirus servers

Handling NSE & BSE Exchange related Software Issues

Do various System and Network related activities Such as Monitoring the Server Performance, Network Connectivity etc. to find out System Bottlenecks and Network failure.

To maintain complete Network infrastructure. VLAN Management /Traffic monitoring/ SNMP /Layer 2, Layer 3 Switching, routing /Network securities including firewall policies, Web & Spam filtering, intrusion detection etc.

Installation, maintenance and monitoring of various lease lines (PPP, Fiber, MPLS etc) connecting various bureau offices to the broadcast center in Mumbai,

Maintenance of Fortinet Firewalls (FGT 800, FGT 400, and FGT 60), internal and external firewall policy, routing (static and policy based), and redundancy in Internet links. Securing internal network from Internet.

Installation and Maintenance of on air graphics Servers VIZ, Inscriber & Animation Servers etc.

Handling bureau Offices with mails and Media application.

Co-ordinate with the AVID ENGG for the installation of the Avid INEWS Setup in CNBC-TV18 and IBN-Lokmat Facility (Newsroom software)

Maintenance of AVID ISIS Video Broadcast Setup Including SAN storage, Video Servers (Playout and Ingest) and News editing clients.

Handling Polycom Camera, Tandberg Encoder & decoder.

Handling Streaming for all the Network- channels and Special shows on YouTube.

Maintenance of Video editing workstations on both Windows & MAC platform

Maintaining and consolidating efficient and regular backups of the IT infrastructure including Windows Servers, Active Directory, Exchange, Routers and Switches, Oracle and SQL Servers, Harris automation, File servers, etc.

Member of the Team responsible for planning and installation of the IT infrastructure for the Web and Tech Division of Network-18 (Web18) & IBN-LOKMAT to a new location which included Network design, Domain, User and Group Policies.

Negotiation and Purchasing of hardware, as per the requirement, with vendors/suppliers.

Projects and Achievements at TV18

Member of the IT team responsible for setting up CNBC-TV18 New Facility in 2004 MCR Seachange Server for Commercial playout and Harris server for Automation. PCR Inews News room System and Viz for on-air graphics.

Member of the IT team responsible for launch of CNBC-Awaaz Hindi news channel and coordinating with users for HINDI fonts.

Installation of online Video and Audio streaming of 4 channels including CNBC TV18, CNBC Awaaz, CNN-IBN, and IBN 7 at multiple bit rates (i.e. for Dial up and Broadband connection).

Member of the IT team responsible of migrating from Tape based broadcast setup to Centralized Server based Video broadcast System, including installation of AVID ISIS video broadcast solution.

Active member of the IT team responsible for migrating and consolidating Parent and child domains from Windows 2000/Exchange 5.5 domain to Windows 2003/Exchange 2003 servers and then to Exchange 2007

Member of the Team responsible for planning and installation of the IT infrastructure for the Web and Tech Division of TV18 (Web18) to a new location which included Network design, Domain, Servers, User and Group Policies.

Member of the IT team responsible for setting up IBN-Lokmat New Facility in 2009. PCR Inews News room System, Viz for on-air graphics and Avid ISIS for centralize Editing system.

Member of the IT team responsible for setting up Viacom18 New Facility MCR XOR Media Server for Daily shows & Commercial playout and Harris server for Automation. Icon station and Viz for on-air graphics.

Member of the IT team responsible for testing and making the workflow for production Facility in Viacom-18. Smoke, FCP and graphics systems with the centralize MAX-T Storage with multiple audio and video layers.

Member of the IT team responsible for Testing and making the workflow for Colors US, UK and Me Teletext, DVB and L21 data. Coordinated with Softel team for setting up the workflow for all 3 different locations.

2) Company Name: TEAM Computers Pvt Ltd

Position: Customer Support Executive.

Client Company: - ESPN STAR SPORTS

Date of Joined: October 2001 to April 2003

Responsible for day to day functioning of the Domain comprising about 30 Computers and 30 Users

Software, Hardware & Network Troubleshooting Support to Users.

Install & Configure PC, Network Printer, Scanner etc.

Monitor various activities such as Transaction of Dump etc. on a daily basis and inform the Head Office accordingly.

Verities Backup of Oracle Database.

3) Company Name: IT Source India Tech PVT. Ltd

Position: Customer Support Executive.

Client Company: - Filed Engineer.

Date of Joined: October 2000 to April 2003

Achievements & Awards

1.Infosec Foundation CYBER SENTINEL – Mumbai (2018)

2.Enterprise IT world CIO Agents 200 New Delhi (2018)

3.World CIO 200 – Dubai. (2019)

4.CIO-500 of the year- New Delhi (2019)

5.The Infosec Warriors’ 2019 – New Delhi

Professional Qualification

1.Done Diploma in Filed Engineering from CMS Computer, Chembur.

2.Proficiency in Networking Technology from CMS Computer, Chembur

3.Done CCNA from Vashi.

4.ITIL Foundation

Educational Qualification:

Qualification

University / Board

Year

B. Com

Madras University

2003 – 06

H.S.C

Delhi University

1999-02

S. S. C

Delhi University

1999

Personal Information:

Date of Birth : 24th April 1981

Marital Status : Married

Languages Known : English, Hindi, Marathi, and Punjabi.



Contact this candidate