Jay Goodrum

**** ** ******

Vernon, BC

250-***-**** / Msg 250-***-****

addldj@r.postjobfree.com

OBJECTIVE

To contribute to your organization's success through the use of exceptional customer service, managerial, and people skills.

QUALIFICATIONS

Solid managerial and administrative experience

Exceptional versatility and adaptability.

Dedication and drive as a hard-working individual.

Superior communication and team-building skills.

Ability to manage multiple tasks in a pressured environment.

PROFESSIONAL SKILLS

INTERPERSONAL AND TEAMWORK SKILLS

Entrusted to process confidential employee records such as salary changes, vacation/absenteeism reports, and performance appraisals.

Organized and lead Occupational Health & Safety Committee.

CUSTOMER SERVICE AND SALES SKILLS

Interacted with customers and helped them to get the best product for their needs.

Delivered excellent customer service during sales promotions while functioning as Store Operations Manager.

Oversaw daily sales operations.

MANAGERIAL AND SUPERVISORY SKILLS

Proved multi-tasking abilities by scheduling and supervising staff, consisting of shipper/receiver, shop technician, cashiers and selling staff while functioning as Store Operations manager at SportChek.

Provide daily coaching to staff to surpass all store goals as well as insuring all operational duties are completed while serving as Store Manager at SportChek Direct & Footlocker.

QUANTITATIVE SKILLS

Completed and submitted invoices and process for payments.

Handled expense reports with account summaries.

Consistently entrusted with large sums of money.

Maintained inventory control.

Demonstrated knowledge of and accountability for payroll and employee records, daily sales operations, and profit and loss statements, including inventories, labour, bank deposits, change orders, and bank deposit verifications.

Managed Inventory, Shipping/Receiving, Daily Cash Balancing, Deposits, and weekly/monthly ending procedures.

COMPUTER SKILLS

Proficient in using personal computer skills in such programs as Microsoft Windows, Microsoft Word, and Excel.

EMPLOYMENT HISTORY

Store Manager, Showcase, Vernon, BC, 10/14 to Present

Store Manager, Footlocker, Kamloops, BC, 05/11 to 09/14

Store Assistant Manger, Footlocker, Kelowna, BC, 10/07 to 05/11

Nightman - C Lovers Fish & Chips, Vernon, BC, 10/06 to 10/07

Store Operations Manger, SportChek, Vernon, BC, 11/02 to 10/05

Store Manager, SportChek Direct, Vernon, BC, 03/00 12/02

Painter, Predator Ridge Golf, Vernon, BC 05/99 10/99

Store Manager, Footlocker, Vernon, BC, 8/96 03/99

EDUCATION

Small Business Management - 1996

Clarence Fulton Secondary Graduated Grade 12 1988

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