Customer Service Office

SUZANNE FOLEY

*** **** **.****, ********* MA ****9 508-***-**** *************@*****.***

KEY SKILLS

● Office Management

● Teambuilding &

Supervision

● Staff Development &

Training

● Report & Document

Preparation

● Accounts Payable/Receivable

● Bookkeeping & Payroll

● Credit & Collections

● Records

Management

● Inventory

Management

● Expense Reduction

EXPERIENCE

2016 - to date

Self-employed

Administrative professional

Provide adminstrative support, auditing, claim reviews. 2015 – 2016

P.A.C.E – Fuel Assistance

Program Assistant

● Full administrative and project assistance including completing applications, customer service, project coordination and general office duties. 2012 - 2015

Kelly Services, Warwick, RI

Contracted Employee for Administrative Services & Support

● Provide all aspects of administrative support to Kelly Services Clients (Banking, Insurance, Retail and Manufacturing)

2008 - 2012

ACE Cesspool Service, Inc., Centerville, MA

Office Manager

● Managed Accounts Receivable/Accounts Payable

● Maintained client relations

● Successfully managed collections with all vendors and clients

● Managed Service Calendar

● Managed all daily office and field operations

● Provided full administrative support to the President 2004 - 2007

Gallagher Bassett Inc., Braintree, MA

Sr. Workers’ Compensation Claim Adjuster

● Handled initial onset to resolution of multijurisdictional, national accounts

● Presented at onsite and offsite claim reviews

● Provided exceptional customer service to clients and claimants

● Maintained and developed vendor relationships

● Evaluated, managed and resolved high exposure catastrophic injury claims 1992 - 2004

Travelers Insurance Co., Middleboro, MA

Sr. Workers’ Compensation Claim Adjuster

● Team Leader of the National Construction Account Unit

● Provided training for new employees

● Evaluated, managed and resolved high exposure catastrophic injury claims EDUCATION

Nassau Community College – P&C Insurance Certification Bristol Community College- Associate Degree, Business Administration

Contact this candidate