SUMMARY

SKILLS

EXPERIENCE

SC SHERINA V COLAIRE

addl3j@r.postjobfree.com / C: 340-***-****

Orlando, FL 32825

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Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Strong client relations

Operations Management

Multi-line phone talent

Conflict Resolution and De-escalation

Critical thinking

Proficient in cash management

Strong verbal communication

Accounts payable

Accounts receivable

Attention to detail

Cash management

Customer service

Filing

Inventory

Invoicing

Team building

Microsoft Office

AdministrativeCurrent Assistant / AUE Staffing ( Orange County Utilites) - Orlando, FL 10/2019 - Assisted with administrative tasks, including filing, answering phones and other assigned clerical duties. Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction. Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.

Scheduled and coordinated meetings and calendars of high-level decision-makers. Create Purchase Request for Department as needed.

PASSENGER SERVICE AGENT / SWISSPORT INTERNATIONAL LTD - 05/2019 - 10/2019 Provide exceptional customer service.

Conduct check-in process for customers.

Verify Customers' personal identification.

Tag, lift, and handle customer luggage.

Announce flight arrival, departures, and pre-boarding information via the public address system. OFFICE ASSISTANT / PERSONNEL SOLUTIONS PLUS - 01/2018 - 05/2019 Greet incoming visitors, residents and other individuals who are seeking Public Housing and or Housing assistant.

Answered customer telephone calls promptly and in an appropriate manner. EDUCATION AND TRAINING

Collect and review Request for tenancy approval packets for accuracy. Answered and managed incoming and outgoing calls while recording accurate messages. Analyzed departmental documents for appropriate distribution and filing. 08/2015 - 12/2017

ADMINISTRATIVE OFFICER Lll / VIRGIN ISLANDS DEPARTMENT OF EDUCATION - ST. THOMAS, VI Performed accounts receivable duties including invoicing, discrepancies and reconciliations. Analyzed departmental documents for appropriate distribution and filing. Scheduled Board of Directors meetings and coordinated development of meeting materials and agendas. Restocked office and break room supplies independently to maximize team productivity. Administrative Assistant / CANEEL BAY RESORT - ST. JOHN - 12/2007 - 08/2015 Described product to customers and accurately explained details and care of merchandise. Answered product questions with up-to-date knowledge of sales and store promotions. Answered customer telephone calls promptly and in an appropriate manner. Process Gift Shop orders efficiently and effectively. Month-end reconciliation of accounts.

Florida Career College

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