IT Business Analyst
Resume:
Rizni Muhajireen
Software Solutions Consultant
IT Business/BI Analyst
*****.**********@*****.***
Doha, Qatar
www.linkedin.com/in/rizni-muhajireen
rizni.muhajireen
Qualified graduate with professional experience in the Software industry as a Software Solutions Consultant and a Business analyst, possessing excellent self-learning capabilities and a strong academic background. Keen to expand knowledge and gain hands-on industrial experience. A good team player with a positive attitude who seeks an industrial job where I can apply gained theoretical and professional knowledge. EXPERTISE
EXPERIENCE
SHARAKA HOLDINGS
Doha, Qatar
www.sharakaholdings.com
o Software Solutions Specialist/Business Analyst
Mar 2017 - Present
Project(s): Facility Management Module, Sales Inquiry Module, Procurement Requests Tracker, HR Budget Reporting, Staff Related Reimbursements, HR Filing
Analyzing existing processes and define configuration specifications and business analysis requirements along with scope and limitations
Support internal and external delivery teams with project planning, functional and non-functional requirements, testing, reporting, implementation, and post-implementation activities
Designing related workflow diagrams if the project falls under process automation
Designing user interfaces and table structures along with captured fields during requirement gathering phase
Designing/Developing Reports &T Templates as per the requirements
Develop modules/applications using Microsoft .NET Technologies, If the application is developed under third party, provide support on development and testing phases
Confirm program objectives and specifications by testing new applications, comparing applications with established standard and making modifications
Perform analysis of impact, feasibility, costs, and benefits
Identify business risks and mitigations / control processes
Mainstream the application implementations/deployment related activities
Conduct User Training/Preparing Software Related Documentations to streamline the deliverables
Provide user support on In-House applications & other business applications
Improve existing applications by reviewing objectives and specifications, evaluating proposed changes, recommending changes and making modification
Providing progress reports on projects to management o SharePoint Developer/Analyst Aug 2014 - Mar
2017
Project(s): Leave Management System, IT Support Requests, HR Multi-Purpose Forms, Case-Filing (Legal, Payroll, Timesheet Management, HR Recruitment Management, Visa Tracking System)
Analyzed the current Human Resource Management related functionalities (leave requests, air ticket requests, various types of letter and certificate requests and etc.) and provided an optimize solutions to minimize the paper works within the company
Prepared business requirement specification documents that successfully delivered necessary change in a manageable and non-intrusive way
Prepared project plans for the development of the system
Involved in user training / presentations
Delivered functional and user acceptance testing
Prepared user manuals for end users
SharePoint server setup and troubleshooting
Time Management Software Implementation Business Analysis Requirements Gathering Project Management Data Visualization Database Management Solution Designing Team Work Software Development Critical Thinking User Training UAT Testing SSRS Reporting Verbal & Written Communication Business Intelligence & Analytics ERP UML Research & Development 2
OOTB solutions provided by setting lists and alerts
User interface customizations
Managing the internal SharePoint Portal with developing, testing and supporting
Setting up Backup and recovery plans
Develop/Maintain/Support for Timesheet application for employees
Provided support for Payroll Application in Microsoft Dynamics GP
Provided 1st level support for Focus 6RT Finance Modules VIRTUSA (PVT) LTD
Colombo, Sri Lanka
www.virtusa.com
o Business Analyst Aug 2013 - Nov
2013
Project(s): Team Wiki
Promote and gather customer requirements for the “TeamWiki” product - a centralized knowledge management system within the company (Especially for Virtusa India and US)
Conducted demonstrations and presentations to the customers in an effective manner to ensure the customer’s effective use of the product
Experienced in document reviews and training, reporting, identifying defects, bugs and errors as well as suggesting improvements
Prepared User Manuals and Video Tutorials for the product o Associate Engineer – Technology (SharePoint/.Net) & Business Analyst Jun 2012 - Aug 2013
Project(s): DMS-Site Migration Project: Iron Mountain (USA) & DMS- Get Well
Analyzed the existing process of the system and delivered an effective output with respect to quality along with client’s business requirements while adhering to client’s standards
Managed tasks by considering time estimations, which was easy to track the process and provided deliverables on time
Worked as a team to meet deliverable targets and to improve problem solving skills
Participated in and conducted several knowledge transferring sessions, in order to expand the knowledge among team members
Provided technical approach documents after analyzing the client requirements. Fixed server related issues when executing the program in QA and production environment o Trainee Engineer(SharePoint/.Net) Jan 2012 - Jun 2012
Project(s): Virtusa Induction Program
Understanding the company’s processes, best practices and values; and applied them in day-to-day activities of the company
Participated in various training programs which provided a vast knowledge to improve technical and professionalism skills which made a huge impact in becoming an industry level professional.
Worked on several rigor projects as part of a team, which was delivered by analyzing the current issues in the existing system and providing an effective solution AZBOW
Colombo, Sri Lanka
www.azbow.com
o Business Analyst Jun 2010 - Dec
2011
Analyze the current problems of the clients, gathered requirements in order to deliver an effective outcome
Conducted demos about the implemented software and prepared technical approach documents.
Prepared user manuals and user training session
Performed UAT testing
3
EDUCATION
BSC (HONS.) IN COMPUTING
Staffordshire University, UK
Specialized in Software Engineering
(2010 - 2012)
DIPLOMA IN ICT
Asia Pacific Institute of Information Technology, Sri Lanka Successfully Passed with Merit Award
(2009 - 2010)
GCE (ADVANCE LEVEL) EXAMINATION
D.S. Senanayake College, Colombo, Sri Lanka
Successfully Passed in Mathematics Stream
(2006 - 2008)
PROFESSIONAL QUALIFICATION
ENTERPRISE DESIGN THINKING PRACTITIONER May 2020
IBM, USA
Enterprise Design Thinking is IBM's approach to applying design thinking at the speed & scale a modern enterprise demands
SAP CERTIFIED ASSOCIATE Jul 2014
SAP E-Academy, Sri Lanka
Completed Training Course for Business Process Integration with SAP ERP 6.0 EhP6 SUN CERTIFIED MOBILE APP DEVELOPER Aug 2010
Sun Microsystems, USA
For Java Platform, ME 1.0
SUN CERTIFIED PROGRAMMER Aug 2009
Sun Microsystems, USA
For the Java 2 Platform, Standard Edition 5.0
HONOURS & AWARDS
o (2020) - Sharaka Diamond Award – Sharaka’s “Key Contributor” for year 2019 o (2016) - Sharaka Diamond Award - “We made a difference". The best performed team for year 2016 o (2010-2011) - APIIT Colors for Swimming & Swimming Captain o (2006) - Represented Sri Lanka Schools Swimming team in Gujarat Triangular Meet in Chennai, India o (2007) - D.S.Senanayake College: Swimming Captain o (2004-2007) - School Colors for Swimming
TECHNICAL EXPERIENCE
o Proficient in project management and business analysis tools such as Microsoft Visio, Rational Rose, Visual Paradigm, JIRA and MS Projects
o Experience in reporting tools such as SSRS, Crystal Reports and also data visualization using Power BI o Knowledge in Data analyzing using Python
o Knowledge in .NET Technologies and other programing languages o Knowledge in ERP Applications (Dynamics GP, SAP) o Source code management using Team foundation server and Tortoises SVN o Knowledge in database management and has hands on experience in Microsoft® SQL Server and MySQL Server o Experience in process management tool such as Kofax 9.0 and 7.5 o Knowledge in web services such as REST and SOAP
o Knowledge in Software lifecycles (Agile, Waterfall, Scrum and etc.) PERSONAL INFO
Date of Birth 12th July, 1989 Civil Status Married Driving License Qatar, Sri Lanka Nationality Sri Lankan REFREES
o Mr. Tariq Aziz
IT Manager
Sharaka Holdings,
Doha, Qatar.
o Mr. Mohamed Rifkhan
Financial Reporting Manager
Lusail Real Estate Development Company,
Doha, Qatar.
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