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IT Business Analyst

Location:
Fereej Ibn Dirhem, Qatar
Posted:
June 03, 2020

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Resume:

Rizni Muhajireen

Software Solutions Consultant

IT Business/BI Analyst

addkyv@r.postjobfree.com

+974-**-***-***

Doha, Qatar

www.linkedin.com/in/rizni-muhajireen

rizni.muhajireen

Qualified graduate with professional experience in the Software industry as a Software Solutions Consultant and a Business analyst, possessing excellent self-learning capabilities and a strong academic background. Keen to expand knowledge and gain hands-on industrial experience. A good team player with a positive attitude who seeks an industrial job where I can apply gained theoretical and professional knowledge. EXPERTISE

EXPERIENCE

SHARAKA HOLDINGS

Doha, Qatar

www.sharakaholdings.com

o Software Solutions Specialist/Business Analyst

Mar 2017 - Present

Project(s): Facility Management Module, Sales Inquiry Module, Procurement Requests Tracker, HR Budget Reporting, Staff Related Reimbursements, HR Filing

Analyzing existing processes and define configuration specifications and business analysis requirements along with scope and limitations

Support internal and external delivery teams with project planning, functional and non-functional requirements, testing, reporting, implementation, and post-implementation activities

Designing related workflow diagrams if the project falls under process automation

Designing user interfaces and table structures along with captured fields during requirement gathering phase

Designing/Developing Reports &T Templates as per the requirements

Develop modules/applications using Microsoft .NET Technologies, If the application is developed under third party, provide support on development and testing phases

Confirm program objectives and specifications by testing new applications, comparing applications with established standard and making modifications

Perform analysis of impact, feasibility, costs, and benefits

Identify business risks and mitigations / control processes

Mainstream the application implementations/deployment related activities

Conduct User Training/Preparing Software Related Documentations to streamline the deliverables

Provide user support on In-House applications & other business applications

Improve existing applications by reviewing objectives and specifications, evaluating proposed changes, recommending changes and making modification

Providing progress reports on projects to management o SharePoint Developer/Analyst Aug 2014 - Mar

2017

Project(s): Leave Management System, IT Support Requests, HR Multi-Purpose Forms, Case-Filing (Legal, Payroll, Timesheet Management, HR Recruitment Management, Visa Tracking System)

Analyzed the current Human Resource Management related functionalities (leave requests, air ticket requests, various types of letter and certificate requests and etc.) and provided an optimize solutions to minimize the paper works within the company

Prepared business requirement specification documents that successfully delivered necessary change in a manageable and non-intrusive way

Prepared project plans for the development of the system

Involved in user training / presentations

Delivered functional and user acceptance testing

Prepared user manuals for end users

SharePoint server setup and troubleshooting

Time Management Software Implementation Business Analysis Requirements Gathering Project Management Data Visualization Database Management Solution Designing Team Work Software Development Critical Thinking User Training UAT Testing SSRS Reporting Verbal & Written Communication Business Intelligence & Analytics ERP UML Research & Development 2

OOTB solutions provided by setting lists and alerts

User interface customizations

Managing the internal SharePoint Portal with developing, testing and supporting

Setting up Backup and recovery plans

Develop/Maintain/Support for Timesheet application for employees

Provided support for Payroll Application in Microsoft Dynamics GP

Provided 1st level support for Focus 6RT Finance Modules VIRTUSA (PVT) LTD

Colombo, Sri Lanka

www.virtusa.com

o Business Analyst Aug 2013 - Nov

2013

Project(s): Team Wiki

Promote and gather customer requirements for the “TeamWiki” product - a centralized knowledge management system within the company (Especially for Virtusa India and US)

Conducted demonstrations and presentations to the customers in an effective manner to ensure the customer’s effective use of the product

Experienced in document reviews and training, reporting, identifying defects, bugs and errors as well as suggesting improvements

Prepared User Manuals and Video Tutorials for the product o Associate Engineer – Technology (SharePoint/.Net) & Business Analyst Jun 2012 - Aug 2013

Project(s): DMS-Site Migration Project: Iron Mountain (USA) & DMS- Get Well

Analyzed the existing process of the system and delivered an effective output with respect to quality along with client’s business requirements while adhering to client’s standards

Managed tasks by considering time estimations, which was easy to track the process and provided deliverables on time

Worked as a team to meet deliverable targets and to improve problem solving skills

Participated in and conducted several knowledge transferring sessions, in order to expand the knowledge among team members

Provided technical approach documents after analyzing the client requirements. Fixed server related issues when executing the program in QA and production environment o Trainee Engineer(SharePoint/.Net) Jan 2012 - Jun 2012

Project(s): Virtusa Induction Program

Understanding the company’s processes, best practices and values; and applied them in day-to-day activities of the company

Participated in various training programs which provided a vast knowledge to improve technical and professionalism skills which made a huge impact in becoming an industry level professional.

Worked on several rigor projects as part of a team, which was delivered by analyzing the current issues in the existing system and providing an effective solution AZBOW

Colombo, Sri Lanka

www.azbow.com

o Business Analyst Jun 2010 - Dec

2011

Analyze the current problems of the clients, gathered requirements in order to deliver an effective outcome

Conducted demos about the implemented software and prepared technical approach documents.

Prepared user manuals and user training session

Performed UAT testing

3

EDUCATION

BSC (HONS.) IN COMPUTING

Staffordshire University, UK

Specialized in Software Engineering

(2010 - 2012)

DIPLOMA IN ICT

Asia Pacific Institute of Information Technology, Sri Lanka Successfully Passed with Merit Award

(2009 - 2010)

GCE (ADVANCE LEVEL) EXAMINATION

D.S. Senanayake College, Colombo, Sri Lanka

Successfully Passed in Mathematics Stream

(2006 - 2008)

PROFESSIONAL QUALIFICATION

ENTERPRISE DESIGN THINKING PRACTITIONER May 2020

IBM, USA

Enterprise Design Thinking is IBM's approach to applying design thinking at the speed & scale a modern enterprise demands

SAP CERTIFIED ASSOCIATE Jul 2014

SAP E-Academy, Sri Lanka

Completed Training Course for Business Process Integration with SAP ERP 6.0 EhP6 SUN CERTIFIED MOBILE APP DEVELOPER Aug 2010

Sun Microsystems, USA

For Java Platform, ME 1.0

SUN CERTIFIED PROGRAMMER Aug 2009

Sun Microsystems, USA

For the Java 2 Platform, Standard Edition 5.0

HONOURS & AWARDS

o (2020) - Sharaka Diamond Award – Sharaka’s “Key Contributor” for year 2019 o (2016) - Sharaka Diamond Award - “We made a difference". The best performed team for year 2016 o (2010-2011) - APIIT Colors for Swimming & Swimming Captain o (2006) - Represented Sri Lanka Schools Swimming team in Gujarat Triangular Meet in Chennai, India o (2007) - D.S.Senanayake College: Swimming Captain o (2004-2007) - School Colors for Swimming

TECHNICAL EXPERIENCE

o Proficient in project management and business analysis tools such as Microsoft Visio, Rational Rose, Visual Paradigm, JIRA and MS Projects

o Experience in reporting tools such as SSRS, Crystal Reports and also data visualization using Power BI o Knowledge in Data analyzing using Python

o Knowledge in .NET Technologies and other programing languages o Knowledge in ERP Applications (Dynamics GP, SAP) o Source code management using Team foundation server and Tortoises SVN o Knowledge in database management and has hands on experience in Microsoft® SQL Server and MySQL Server o Experience in process management tool such as Kofax 9.0 and 7.5 o Knowledge in web services such as REST and SOAP

o Knowledge in Software lifecycles (Agile, Waterfall, Scrum and etc.) PERSONAL INFO

Date of Birth 12th July, 1989 Civil Status Married Driving License Qatar, Sri Lanka Nationality Sri Lankan REFREES

o Mr. Tariq Aziz

IT Manager

Sharaka Holdings,

Doha, Qatar.

+974-**-***-***

o Mr. Mohamed Rifkhan

Financial Reporting Manager

Lusail Real Estate Development Company,

Doha, Qatar.

+974-**-***-***



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