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Sap Manager

Location:
Vasant Nagar, Karnataka, India
Posted:
June 03, 2020

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Resume:

Susindiran Rao,

Senior SAP Consultant,

Basis HANA S/4 HANA HEC Administrator,

SAP E2E Certified, Ph:+91-974*******.

SUMMARY

As an SAP Basis Consultant/Administrator have around 13+ years of working experience in Enterprises Managed Application Services for various SAP Products. Contributed up-to L3 Support projects & have an exposure to International location Malaysia, Singapore, Oman and South Africa. Have good -understanding of ITIL work flow for Incident & Change Management by S-now ticketing tool. Have been handling various positions as such Technical Consultant, Independent player, ODC-coordinator, SME, Product delivery lead, Senior SAP BASIS HANA Consultant & Reporting to Account Delivery Manager.

Build, Deploy & Run SAP Operate and Optimize as per SAP Life Cycle management for SAP systems Netweaver 7.40/7.5x, ABAP & JAVA Stack, Dual stack with multiple Databases Oracle12c, MSSQL 2012, ASE16.0, HANA 2.0 SP03, HANA COCKPIT 2.0 P7, & XSA. ECC 6.08, BW 7.40 SPS08/7.50,BexWeb, BI /BOBJ4.2 SPS02, BPC 10.1/BPC_EPM, PI/PO 7.50 SPS10, CRM 7.4, NW Gateway 7.51 Fiori 3.0/4.0, On-Premise S/4HANA 1610, FES 2.0 on SLES12 SPS03, S4H 1709 FP02, Embedded FIORI 3.0 on Platform Linux RHEL 7.2, Web Dispatcher 7.4x / 7.50, Lumira 1.31, MDM 7.1 SP05/SP12, Enterprises Portal 7.40/ 7.50 SP14 on OS Windows R2 2012/ AIX6.1, 7.SRM 7.02/7.01, SLT 7.40/7.50 DMIS 2011_1_731, BODS 4.2, SDA-I for ETL Data Service, Worked in IBM Cloud & HEC environment, SCP, AWS Cloud Environment, Web-IDE SAP Cloud Connector 2.12, SAC CLOUD KIT 1.0 231 for BI/ECC. Solution Manager 7.2 SP07 with ChaRM Task Request,

Implementation experience:

- Plan, Installation, configure, upgrade and migrate SAP systems on Oracle, HANA, MSSQL, DB2, Sybase ASE database.

- Experience on managing SAP Landscape of AIX, Linux & Windows OS platform.

- Experience on various SAP products ERP, S/4 HANA, BOHANA, FIORI, Gateway, Enterprise Portal, BOBJ, BI/BW, BPC, PI/PO.

- Experience on Data Provisioning (SLT/DMIS 2011_1_731, BODS), CRM 7.2, SRM/SCM/LC, SSO and SOLMAN 7.2.

- Client Administration including Client Copy, Export, Import & Remove client as per sap instance.

- SAP System Database administration tasks relative to Oracle, HANA, MSSQL, SAP ASE, DB2 & MaxDb7.9 database.

- Perform Support Package Upgrade, Plug-In Install. Involved S/4HANA 1809 System Conversion project.

- System Copy, DB refresh for various sap systems. IBM Cloud, HEC, AWS Cloud environment.

- User role management, Spool and STMS Transport Administration. Maintain & Update SAP messages.

Configuration:

- Configured various SAP Products with Post follow-up activities and customer specific steps.

- Transport Management System within SAP System Landscape (Dev, Qty, Pre-Prod and Prod).

- Experience on CHARM with integrated SNOW tool.

Operational activities:

- Identify and plan opportunities for infrastructure right-sizing and rationalization as part of any upgrade or install of systems

- Regularly interact with peers in the technical and functional space to ensure all teams are aware of upcoming changes.

-Coordinate with support team when conflicts arise. Provide leadership oversight and support during incident/problem calls.

- Coordinate with SAP team (Basis, Technical and Functional) that is both India-based and US-based development centre.

- Coordinating between different technical teams which include various applications, network and operating systems.

- Draft detailed architectural drawings, Drive best practices in the implementation and execution of support processes

- Ensure system support documentation is kept up to date and contains any changes because of any upgrades or redesigns

- Responsible include configuring, monitoring, tuning, and troubleshooting the SAP technical environment

- Supervise and mentor junior team members in the completion of key project work and support activities

- Responsible on an ongoing basis as well as scheduling and executing the SAP transport system.

- Collaborates to resolve SAP transport and source code problems.

Other activities:

- Implement and maintain the multiple SAP instances that comprise the SAP environment.

- Design and implement an optimal SAP configuration to maximize system performance and availability.

- Install and configure all required SAP database servers and application servers.

- Configure and manage the SAP printing subsystem for all SAP instances.

- Experience in managing Enterprise Portal 7.50, J2EE administration, and SAP BW with BI/BW 7.40 Delaware house workbench.

- Tuning Administer the SAP database with Database Administrator,

- Perform release and patch activities and participate in overall upgrade to systems and hardware.

- Participate in the planning and implementation of SAP system technical upgrades for ECC6.06 & BW7.01 & SRM 7.01 products.

- Performing System copy, SAP performance application monitoring tuning.

- Managing STMS & transport requests, Applying Patches, Managing Backup strategy and Restore recovery strategy.

- Experience performing system migrations both homogeneous and heterogeneous environment

- Maintain documentation on system configurations, maintenance processes and schedules.

- Experience developing detailed technical infrastructure diagrams and specifications

- Experience with High Availability & Disaster recovery in implementing HA and DR.

- Projects of implementation SAP HANA systems (installations, upgrades or migration).

- Experienced working in UNIX, LINUX & Windows Environment and with Oracle /DB2/ASE/ MS SQL Server databases .

- Cloud Integration knowledge on SCC 2.12, SAC 1.0 231 with SAP Basis S4HANA 1610,1709, ECC, BW as Data Source.

- Drivers Install or Update for various ODBC driver of federated data source.

Employer: Ahana Systems and Solutions Pvt Ltd., India.

Account supported: CICG,

Contractual employment: Feb 2020 – Mar 2020

Designation: Senior SAP Basis HANA Consultant

Roles Responsible

Performance Analysis Monitoring for Prod systems with system health checks for work load balancing purpose.

SQL Query & Optimization recommendation for ECC 6.08/ BW 7.40 with DB2 11.1 Databases on AIX 7.1 platform.

Implementation of recommendation as per sap practice for Kernel 745_REL patch level 800.

Preparation of parameter recommendation from the EWA SAP Service Report and implement it.

CA Wily EM 10.1 installation on Windows R2 2008 platform for Application Performance Monitoring using dashboard.

Integration CA WILY EM 10.1 release with Solution Manager 7.2 SP05

Wily Introscope agent setup, configuration for managed ABAP & NW Java system.

Install HANA Cockpit P8 and establish URL with connected resource.

Worked on XS environments to install check software components in HANA 2.0 SP03 COCKPIT P8

Managing HANA XS Application services and configuration for cloud integrated application.

Company: Bloomlabs Infotech, Bangalore, India Date of assignment: Nov 2019 to Jan 2020.

Managing SAP Basis Operational activities.

Install HANA 2.0 SPS03 database on platform SLES SP12 SP03 and establish Application Instance.

Managing SAP Basis HANA 2.0 SP03 Administrative activities.

Managing SAP Basis HANA COCKPIT 2.0 P7, XSA Administrative activities. Resources add/delete & monitor from remote.

Managing HANA Backup strategy DATA BACKUP. Upgrade version SPS03 from SPS01

Install Add-on components and uninstall add-on components for PLCM & ALCM aspects.

HANA Stop & Start activities. System Replication Setup.

ECC 6.06 & SRM 7.01 server’s schema SLT Replication Setup with HANA database for analytical view and calculation view.

Employer: AMK Technologies sdn bhd., Malaysia, India.

Account supported: IATA, AFG, NetApp, AS IT Application Services.

Contractual date of employment: Feb 2019 to Sep 2019.

Designation: Senior SAP Basis HANA Consultant

Roles Responsible

Managing SAP Basis Operational activities as per ITIL Process flow for Incident Mgmt & Change management using SNOW.

Managing daily based activities Configuring, Job scheduling, Monitoring for Prod systems with health checks and IDocs.

Managing IATA customer’s incoming tickets and delivered with in time bound SLA and follow up backlog tickets.

Performed ChaRM related task configured with branches and worked daily ChaRM Change request based out approval process.

During ChaRM request observed QGM Quality Gate base process flow for various Stages for LCG of SOLMAN 7.2 SPS07.

Regular activities carried out for Normal, Urgent, Security change request and Transport Mgmt(Release and Move TR to Prod Phase).

Managing Prod server ECP 6.08 for SAP ERP 6.0, BWP 7.50 SPS08 HANA 1.0 SP122, PI/XIP 7.40 SPS14 & BOBJ/BI/BODS 4.2 SP04.

Enterprise Portal 7.50 SPS14, Involved System Conversion Project 1809 from ECC608 for automotive company.

Managing HANA License and SAP R3 maintenance License. Open incident Messages to SAP.

S/4 HANA 1709 NW 7.52 Installation on AWS Cloud environment using SWPM 1.0 SP24.

S/4HANA 1610 Install On-Premise using SWPM1.0 SP20 and S/4HANA 1709 Upgrade FP02 from FP00 using SUM 2.0 SP03.

Launch Quick Deployment with instance type r4.8 for SAP application server on AWS Cloud environment.

Install, Update & Integrating SCC 2.12, SAC CLOUD KIT 1.0 231 On-premise to Cloud on SCP Cockpit of various Datasource.

Grant required spaces and allocate disk quota to WEB IDE fullstack developer. Big Query analyses & optimizing based out CTable.

SAP NW 7.51 Gateway Fiori 3.0 Embedded Hub Installation for S4H1709 on platform RHEL 7.2 with HANA 2.0 SPS03.

HANA 2.0 SPS03 Install and Upgrade database revision on RHEL7.5 Platform edition (PLCM, ALCM).

SLT Configuration and Administration of software component DMIS_2011_1_731 into HANA 2.0.

SPAM Upgrade 7.52/70 from 63, Kernel release Upgrade 753_REL 300 from 749_REL PL 100 across landscape.

Managing DB Cockpit, HANA Cockpit 2.0, Monitoring alerts and react on alerts in HANA Studio 2.38 admin tools.

Managing NW PO 7.50 Adobe Document Services, Portal 7.40, CRM 7.2 Landscapes. Managing Client Copy.

Monthly activities SAP System Maintenance for SAP Patch update and HANA based INI parameter changes if any scheduled.

Reporting to Offshore IT Delivery Head Vikrant and Onsite customer’s Delivery Manager David Gosling.

Certifications

Certification in SAP Net weaver Operations Change Control and Application Management., SAP Labs, Bangalore.

Certified OS, HP Sales & Education, Malaysia. Oracle Certified Associate from SSIL, Bangalore.

Certification AWS EC2 Systems Manager (SSM), Bangalore.

Trainings & Development

Solution Manager End to End Operation Training, SAP Labs, Bangalore.

Have Corporate Training on SAP DB2 /UDB 9.x/10x, Sybase ASE 15 in IBM GTS, Bangalore

Have Corporate Training Cloud Computing Basics, SCP, AWS, SAP HANA 1.0 SP11/SP12 in IBM India Pvt Ltd.,

Corporate Training

Continuous Learning, Organization Skills, Problem solving and Team Orientation. AWS IAM Knowledge.

Employer: Accrete IT Solution Pvt., Ltd., Gurgoan, India.

Account supported: NetApp, AS IT Application Services.

Short term Contract: Nov 2018 to Jan 2019.

Designation: Senior SAP Basis HANA Consultant

Key Basis & Soft Skill

Have handled a team of Basis Consultants and able to handle multiple sap projects independently.

Have hands on experience in Installation, Migration, and Upgrade & SAP Support & maintenance Projects.

Have skills HANA 2.0 SP03/Sybase16.0/MSSQL2012/Oracle 12c Databases with OS Windows 2012 R2, AIX, Linux SLES, RHEL,

Have worked on support for Fiori 3.0 on NW7.51, S4H,ECC 608, EP 7.40, BW7.40/BPC 10.1, BOBJ 4.2, CRM 7.4 and SOLMAN 7.2

Performance Optimization and Able to learn quickly & Implement any technical sap product.

Ability to think independently & out of the box for solving problems.

Good presentation, communication skill with Soft Skills and Inter personal Skills.

Flexible to Travel short term or long term project in foreign or international assignment.

Ability to negotiate and communicate with other support partners like SAP and Functional partners.

Employer: IBM India Pvt Ltd.,

Dates of employment: August 2013 to Sep 2018

Title: SME, Product Delivery Lead.

Roles and Responsibility in HEC environment

Leads delivery & Takes Operational related activities between functional and technical team and independent contributor.

Managed various Database HANA 1.0, Oracle 11g, SAP DB6 and Sybase ASE 15/16.x in Cloud, HEC Delivery.

Drive Operational efficiency topics. Delivers root cause analysis (RCA) of high severity situations.

Ability to quickly understand and articulate new product technical requirements as planning, prioritizing and controlling workload.

Takes the full responsibility for the quality of the delivered tasks and is accountable for the success.

Participate and contribute towards organization’s goals and objectives, collaborating with multiple teams and solutions.

Working closely with project related Stakeholders for Development activity.

Reporting to Account Delivery Manager and customer’s Delivery Project Executive.

Supported Accounts/Projects

Beverages domain : Coca Cola Company, Bacardi.

Pharma & Chemical domain : UCB, Kuraray Company Pte Ltd., Japan, Cytech Pharma, ASL Astellas Ltd, USA.

Energy & Manufacturing domain: AES Big Sky, Whirlpool, PALL Corp, Transnet Logistics.

BFSI, Retail & Food domain : Standard Bank of South Africa, Saputo Company, WhiteWave Foods, Carrefour, Tahio Pte Ltd,Japan.

Education, Magazine & Paper industries: KAUST, King Abdulla University of Science, International Air Transport Associate.

Celanese International Corporation, (DB2/GRC), Ray Cap,, Cascades Corp, SwissRE, LDC,

SAP Basis HANA Work Experience

Performing Operational activity Daily, Weekly & Monthly and Administering, Monitoring tasks in HANA 2.0 Studio.

Performance Issues analyse, Identify root cause & fix it. Ability to handle escalations service request independently.

System Monitoring, Tuning or Optimization and troubleshooting. HANA Security Administration,

HANA Life Cycle Management Installation, Apps Components AFL/BFL/LC Add-On using hdblcm tool or HANA Cockpit 2.0

Install & update HANA Database for version 1.0 & 2.0, integrate with landscape of sap products & install hana client/studio.

Performed Classic OS/DB Migration, Heterogynous/Homogenous Migration using SWPM tool & DMO using SUM tool.

Managing License Installation for ABAP, HANA system. Managing system properties INI configuration files.

Managing HANA Backup, Restore & Recover TRG, QTY ß PRD.

Managing HEC environment SAP Products ECC, BW, which includes Sybase 16.x database.

Managing SAP HANA License, Upgrading, and Backing up and recovering SAP HANA Database on a periodic basis.

User and role administration for the SAP applications and HANA DB.

Root Cause Analysis for HEC related issues and provide a detailed report of the issue and the fix plan or action items.

DB or System Refresh and establish connection between ABAP Application server. S4/HANA Post copy activities.

SQL editor hands on in Hana Studio and managing Database Interactive terminal using hdbsql tool.

Managing HANA Security such as User, role and authorization. Collecting Diagnostics logs & traces to analyse.

Performed System Replication Configuration setup for HANA 2.0, Contacted HA teat plan manually.

Managing XSA environments in COCKPIT 2.0 SP07/08 in HANA 2.0 SPS03. Install & update using PLCM tool.

Install & patch upgrade Front end server Lumira 1.38 and Integrate BexWeb, BOBJ 4.2, Apache Tomcat.

Setting up SSO connectivity between BOBJ 4.2 SP04, Lumira 1.31, ECC 6.08 sys & user mapping to NW BexWeb Query Analyzer.

Install SLT ReplServer, Create and Configure Data source connection ECC 6.06 /SRM 7.01 to HANA.

Install add on DMIS SLT 2011_1_731. STMS configuration experience & Transport management configuration

Managing Schema in SLT & Promotion management & importing lcmbir file to target system.

SAP CPS job scheduling (redwood) and monitoring jobs defined for BW/ECC application.

Worked with OpenText Content server and Open text connectivity and Integration with SAP ECC product.

PO 7.50 SPS10: NW Administration and Upgrade Software components. Performance issue monitoring(cache,resources, IDoc, CC, AEX)

PO 7.50 SPS10: Testing Development tools between (ESR>SLD, ESR>IS) design time and runtime environments. Message overview.

PO 7.50 SPS10: Configuration & Monitoring and Imported transport objects XI/ESR content .tpz files to target directory system and activate it.

Upgrade & Integration

On-Premise S/4 HANA 1610-HANA Version 1.00.122.11 with Software Components FES 3.0

In Memory License 1009.65 GB (1T), Available CPU 120, Disk Volume Size 20566GB (20T) & Swap 32 GB on Linux Platform SP11.3.

Hdbclient 1.00.110.00 HANA Studio Version: 2.3.38 on Windows 2012 R2, SPAM 70 NW 7.51

Upgrade from SAP HANA 1.0 to SAP HANA 2.0 using Near Zero Downtime Upgrade (NZDU).

BW 7.40 SP08 BPC10.1 underlying Netweaver BI_CONT 7.57 SP03, GRC 10.1 Access Control R6 /V10, HANA Version 1.00.122.06.

Available CPU 240, sapmnt Disk Volume Size 24566.4GB (24T) & Swap 64.01GB on Linux Platform SP12.1, In Memory License 2019.5 GB (2T),

hdbclient 1.00.120.050 HANA Studio Version: 2.3.38, Apps SPAM 64 with NW 7.40 on Windows Server 2012 R2.

SOLMAN hands on

Experience in Solution Manager Installation 7.1 & Support Package Upgrade SP14, hands on working experience in 7.2 SPS7, Cross Scenario Configuration, Mandatory Configuration, System Preparation, Infrastructure Preparation, Basic Configuration, Managed System Configuration, RCA Configuration. System Landscape Directory, Perform SLD Initial Setup Configuration and Synchronization, Update SAP CR/CIM Content for SLD, Configuring LMDB/SMSY, SAPHOSTAGENT 7.21 P42, SMDAgent 98 and Wily EM 9.7 Installations and managing introscope agent, EM server, Add-on installation ST-PI, ST-API, ST-ICO, ST-SER, ST, and SAP Engagement and Service Delivery, Configured EWA, Generating and downloading EWA reports and Troubleshooting Service reports as recommendations by SAP. Technical System Monitoring for Solution Documentation. Incident Management and Change Request Management ChaRM of ITSM. Identify SAP source and target systems for the Transport Route, Create Solution and Identify classification of Branches to the System Landscape and maintain LCG. Manage various Change Cycle with SM_CM_FUNC is the authorization object and Create Change Document(CD) and submit to developer with various stage approval procedure as per QGM. Creating stack configuration file in MP for new or existing system, Configuring DBACOCKPIT. Delete Solution. Testing strategies, Setup BPMon object, EEM Reports, ChaRM Reporting, IT Service & Change Dashboard.

Employer: Cognizant

Title: Principal Consultant

Dates of employment: May 2012 to June 2013

Roles and Responsibility for the Account NIKE

Upgrade Project Preparations and Planning, Understanding of existing System Landscapes after initial case study.

SAP Netweaver 7.30 SPS00 Installation Using SWPM tool SP01 on Oracle Database11g Linux Platform.

Upgrade of Java Stack to Higher version SPS03 using Tool JSPM/SUM tool SPS06.

SAP Sourcing 9.0 Installation and configuration for SRM 7.02 (EhP2)

Installation of Contract Generation CLM 9.0 in Windows Server with 2008 Series.

Upgrade to Netweaver System SRM 7.02 from SRM 5.50 with Kernel 7.00 SPAM 48.

Managing NW7.30 MDM 7.1 SP12, MDM Stop and Start activities, Backup config files,

Install 7.05, Upgraded SP12 and load repository.

Dual-Stack Splitting (Remove Java Stack only from NW7.0 Double stack (ABAP, JAVA stack).

SAPJVM 4.1 replacement from Java 14_64 (also referred as Java Switching concept).

Apply Oracle 11g Patches up to 28 series and Oracle Client 11.2.0.2 Installation (replacing with 10g).

Apply necessary changes at Operating System AIX 6.1 using SMIT tool, User Management, and File system extension.

SAP User maintenance, role mgmt., GRC : CUP,FF & Add-on installation,

TREX Engine 7.00.36 stop & start TREX instance after maintenance of other interfaces & RFC Test for target system.

Client copy maintenance. SAP BC 4.8.

Employer: Infotech Consulting Pte. Ltd., Singapore

Title: SAP Basis Consultant

Date of Contract: July 2011 to Sep 2011

Roles and Responsibilities: Contributed SAP Basis Supports & Enhancement services and R3 installation.

Account: Raysut Ltd.,

Employer: Wipro Technologies, India

Title: Consultant - SAP Basis Technology

Dates of employment: July 2007 to Jan 2011 (May 2011)

Roles and Responsibilities

Account: Shell with multiple inherited accounts.

Managing daily SA activities & weekly based SA activities as per project scope of work and reporting to Project lead.

Managing SAP Product Installation, Oracle 10g DB install On AIX5.x platform and perform transition process for active system to Go-Live study state support environments. Decommission of SAP systems which is not in support or active state or migrated hardware. TREX BI-A 7.00.36 Administration using transaction TREXADMIN & RFC Monitor for BW, CRM. Resolving & Closing tickets generated based out of remedy tool of Incident Managements and Change managements tasks. Define Printer queue on OS level and test in sap systems using SPAD transaction.

Response for the projects implementing sap software components and upgrading existing environment to upper version and provided continuous study state support, enhancing the SAP Netweaver2004s landscape according to shell account across globe for Oracle 9 &10 database on AIX platform and the activities includes maintenance of SAP list severs with Stop and Start on AIX platform, SAP Support Patches applied, SAP R3 parameters changes applied, Upgrade version for SPAM/SAINT patches, EhP/ SPs upgrade using ehpinstaller tool, and Managing Tableaspace activities using BR tool 6.40/7.20 on Oracle 10g database.

Account: Standard Bank of South Africa

Responsible for ECC system configuration, Integrations and Testing in ERP6.0 product. Banking and Financial projects implementing and upgrading existing environment to new technology and supporting, enhancing the SAP Netweaver2004s landscape according to Business needs. SAP Supports & Enhancement services. Customer has the long term plan in order to sustain business of active clients and impress the new clients by implementing in new technology using Customer Relationship Management in corporate investment banking and insurance sectors. For DB2 activities includes Stopsap, Startsap, Apply parameter changes, Apply FixPack, and sapdata & logsize extension.

Environment: ECC 6.0, NW7.0 PI7.1/BI7.0/Portal7.0, AIX5.3, Database DB2/UDB 9.x, Oracle RDBMS 10g,

Account: Lloyds TS Bank, UK.

Responsible for SAP product ECC Ehp2 6.0 Finance and system Integrations supports to Lloyds TS Bank, Birmingham, and Cardiff. Performed UK Banking and Financial projects implementation and upgrading existing environment to new technology. Performed OS /DB Migration for SRM5.0 components with Database MSS 2005 to Oracle with Windows to AIX platform.

Environment: ECC 6.0, NW7.0, MSSQL 2005, Windows 2003, AIX5.3, Oracle RDBMS 10g Database,

Account: TNT Express - Logistics Solution, UK.

I was responsible for configuring the new end to end technology RUN SAP Implementation for the existing SAP implemented landscape based out TNT Express, UK project for the purpose of Total Cost Owner. I contributed for designing and preparation for the RUN SAP Methodology on SOLUTION MANAGER 7.0 Ensuring ST-PI and ST-API Tools on all Satellite systems are updated as well SOLMAN.

Environment: Solaris OS, Oracle 10g Database, Solution Manger 7.0 - EHP1

Employer: LogicaCMG, Bangalore (now is merged with CGI)

Title: IT Consultant - SAP Basis Practice: UKSSC BAU

Dates of employment: March 2006 to July 2007

Roles and Responsibilities

Account: British Water Ways, Cardiff, HertsCC, LCC, Bedsofore County Counsel, Haringey UK, Flexi Projects.

Responsible for SAP Application L1 and L2 incident based supports using remedy ticketing tool version 4.0. Nature of work involved Production and Non-Production SAP Server monitoring, havoc request for Applications maintenance study support, with Flexible projects supported (British Water Ways, Cardiff, HertsCC, LCC, Bedsofore County Counsil, Haringey UK.)

As a Basis Associate Consultant responsible for Monitoring of SAP Netweaver2004s server for production and non-production 3 system landscape, systems routine health checks and problem management and incidents management. I have performed various activities on havoc request by customer or end user service desk and eventually provided a good resolution to customer with satisfactory result. Contributed tasks Client Administration, Kernel Upgrade, Support Package Upgrade, Release Upgrade SAPup with CUI method and DB copy.

oPerformed SAP Production System checks, SAP Security, User maintenance

oWorked on STMS Transport Management system

oSAP Database, Filesystem Backup Sent to Tivoli Server Manager.

oMaintenance Services Oriented supports(OSS)

oBMC patrol monitoring for SAP Servers.

oMonitored global servers and advised genuine alert and action

Environment: SAP 4.6C/4.7 ECC, Operating system Solaris9, Windows NT, and Oracle Database 8.1/9.0.

Employer: Emerio Malaysia Sdn Bhd, Kula Lumpur, Malaysia.

Title: Technical Consultant

Date of employment: Jan 2005 to March 2006

Roles and Responsibilities

Account: Universal Chemic Belgi (UCB), Cytech Pharma

Responsible for SAP Application L1 and L2 incident based supports using remedy ticketing tool version 4.0. Nature of work involved Production and Non-Production SAP Server monitoring, havoc request for Applications maintenance study support.

oPerformed SAP Production System checks, SAP Security, User maintenance

oTablespace Administration. (Creating Tablespace, Extending size and Resizing in MB)

oPerformance monitoring to all production server using Glance Tool

oMonitored global servers and advised genuine alert to SME and action taken

oWorked on Transport Request Release and Importing requests into target system.

oWorked on SAP Backup strategy using tools Legato, Omini, and BR Tools 6.40.

oMaintenance Online Supports Service(OSS)

Environment: SAP 4.6B/4.6C at hp-Unix platform with Oracle 8.2.0.2 Relational Database System.

Personal

Contact Mobile Number : +91-974*******

E-Mail address : addkwb@r.postjobfree.com or addkwb@r.postjobfree.com

Skype id : susindirannrao

Marital Status : Married

Education : MCA - Master in Computer Applications, First Class Dvsn(67.85%)

SAP Certified S-User : S0063X13X8



Contact this candidate