Katrina Young-Nungesser

***** **** ***** ****** *** 101

Gaithersburg MD 20886

202-***-****

addkpn@r.postjobfree.com

OFFICE MANAGER

ECODOMO • 9/16-2/19

Entering bills in Quickbooks

Mailing out all bills

Processing client orders

Answering multi-line phone system

Filing

Organizing office events

Sorting incoming and outgoing mail

Maintaining managements personal and business calendar

Organizing meetings

Conference room scheduling

Communicating with vendors

Marketing calls

Maintaining social media account

Ordering all office supplies

Management travel plans

OFFICE MANAGER

COMPLETE CARE MANAGEMENT • 12/10-2/16

Marketing

Marketing Events

Brochure Creation

Cold Calls

Hiring Vendors

Interviewing Vendors

Creation of Vendor Policies and Procedures

Incoming/Outgoing correspondence with guardians

Scheduling case managers

Acquiring housing for CNA staff

Setting up utilities

Shutting down utilities

Hiring

CNA’s

Case Managers

Office Staff

Site visits

Monthly

Weekly

Payroll review

Clerical duties

Conflict management

Contract Development

COLLECTIONS DEPARTMENT MANAGER

LFCU • 1/08-11/10

Auditing closed loans for compliance

All defaulting loans (consumer, residential, credit cards)

Escalated member requests

Foreclosure processing

Deed in lieu

Loan modification

Loan extensions

Management of property portfolio (paying utility bills, property maintenance, insurance, real estate taxes and all repairs)

End of month reports

OFFICE MANAGER/PROCESSOR

ANVIL MORTGAGE CORPORATION • 7/05- 12/07

Development of company policies and procedures

Marketing plans

Marketing events

Training staff members

Processing loans

Recruiting new staff members

Staff evaluations

Opening accounts

Loan officer production evaluations

Payroll review

Accounts payable/receivable

POST CLOSING PROCESSOR

VINTAGE TITLE & ESCROW • 1/05-7/05

Disbursement of settlement funds

Execution of recording all instruments with respective counties

Answering phones

Pay off requisitions

Abstract requisitions

Survey requisitions

Releases

• AUDIT DEPARTMENT/SUBMISSION MANAGER• 7/01-12/04

ALLIED HOME MORTGAGE CAPITAL

Title requisitions

FHA Case number requisitions

Inputting loans

Closing audit

Post- closing audit

Staff production review

Processing

SUMMARY OF SKILLS

I am proficient in Microsoft office programs. I have worked with Quickbooks, Calyx Point, AIM, Lotus Notes, Encompass, and DISSCO

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