Customer Service Sales

Gurleen Kaur

* ******* ***** **

Brampton, ON L*Y 5W2

Phone: 416-***-****

E-mail: addkmw@r.postjobfree.com

JOB OBJECTIVE

•To secure position in rapid and growing organization that will effectively utilize my skills.

•To become an indispensable part of the organization by providing my hard work and sincerity.

•To contribute strong background in solutions implementation and customer service, along with unique drive for excellence and success.

SUMMARY OF QUALIFICATIONS

Passionate people-person and client-centric professional with a history of successes building long-lasting and trusting relationships with customers, colleagues and supervisors seeks to leverage background in customer service and leadership.

Harnesses interpersonal skills and fluency in English, Hindi and Punjabi to build bridges between culturally diverse people of the community to make everyone feel comfortable and welcome.

Ability to work under pressure in a fast-paced environment and adapt to any environment.

Experiences in TIM HORTONS and EVERYTHING WIRELESS.

Knowledge of Microsoft Office - Word, Excel and PowerPoint.

PROFESSIONAL EXPERIENCE

Tim Hortons

Front server July 2019 to December 2019

•Friendly interactions with the customers.

•Prompt processing of the order of customer.

•Maintain the customer service and checkout area.

•Assisting customers and thus providing cozy shopping environment.

•Working within the procedures and ensuring loss prevention systems.

•Effective verbal and communication skills.

•Always considering customer service as the main goal.

• Ability to understand and tackle difficult customer scenarios.

•

Everything Wireless

Customer Server Representative Jan 2020 to April 2020

• Managing incoming calls and customer service inquiries.

•Generating sales leads that develop into new customers.

•Identifying and assessing customers’ needs to achieve satisfaction.

•Build good relationships and trust with customer accounts through open and interactive communication.

•Keep strong work ethic and committed to my team, ensuring a clean and organized environment that exceed the customer expectations.

•Fulfil a presentation level that is consistent with providing a lucrative customer experience.

•Participate in daily tasks needing to be accomplished such as maintenance, safety etc.

•Oversee preparation of monthly sales and target progress reports.

•Providing solutions to customer problems in a time efficient manner.

EDUCATION & TRAINING

Diploma in Nursing- Sheridan College.

OTHER LANGUAGES

Punjabi and Hindi

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate